Please wait while the document is being processed

warning...newbie question....
We are using the crystal report viewer on an ASP.NET application.
on the parameter panel there is an edit icon, if the user double clicks this, the report viewer triggers the page to re-load, then it displays a tiny dialogbox that says "Please wait while the document is being processed" but the report viewer never refreshes. the dialogbox never goes always.
1) why does the edit icon show up on all the parameters?
2) what is it doing when someone double clicks it?
3) how can i hide or disable it?
any help would greatly be appreciated!!!

Is this happening on your development computer or after you deploy the app?
it happenes both in dev and on the servers
Is this an app you wrote? (I don't recognize this error "Please wait while the document is being processed" as a Crystal reports error)
no, it's a small dialog that the viewer is generating when the user clicks on the edit icon in the viewer
If this is on a deployed system - how was the CR runtime deployed?
uggh, i grabbed the MSI that was referenced in the product.xml
What is the OS?
XP on dev, win2k3 on the server
What is the database?
MS SQL 2005
What is the database connection method?
ADO Client
Are yo changing the database connection information (e.g.; new server, database)?
when the report is instantiated, we set the db connections and the report works, it just kind goes off to never never land when the user click the edit icon in the report viewer.

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2010/09/28 15:37:23.075|==| | |25630|1474829200| |||||||||||||||(ProcWorkerManager.cpp:5489) doCreateChild() created a new child 3
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2010/09/28 15:37:30.011|==| | |25630|1474562960| |||||||||||||||[ProcWorkerManager.cpp : 6854] RAS-CORE-METRICS (before cleanup) number of child processes = 3
2010/09/28 15:37:30.011|==| | |25630|1474562960| |||||||||||||||(ProcWorkerManager.cpp:6979) child id=1 crashed
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Post Author: sagimann
CA Forum: Deployment
Hello,
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