Pleeeeeaaaaaaaaae help new ipod won't work need help

So I'm a total technophobe so please any help write it for idiots so i can follow it lol.
So I get my new ipod this morning and very happy I am until I plug into into my computer. My computer recognises it as an ipod but then comes up with the message error during installation, then it says the data is invalid. it does this if I plug the ipod in or if i use the new hardware wizard. So far I have tried unistalling itunes, re installing windows xp. When I try to remove the device from device manager it will not remove from the list.Ive tried it in different usb ports, I've tried system restore and nothing is working pleasssssssssssseeeeeeee help ive been at it for 7 hours now and i feel like crying
Ive been trying

in the device manager it has a yellow question mark and according to the error code this is because the device is incorrectly configured i have no clue how to fix this
I am reluctant to uninstall usb drivers as I have discovered today the system disc for my computer is broken so i wont be able to to reinstall major components of puter.
thank you for any help u can give

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Pleeeeeaaaaaaaaae help new ipod won't work need help

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