PLEZ HELP! Zen touch transfer iss

Hi, im havin some issues with my zen touch. It connects fine to mediasource (meanin im able to see zen touch under sources and see the music stored on my touch etc) and i can sometimes transfer music to it from my comouter via usb. However sumtimes it doesnt work, i.e i'l be able to send anywhere between -20 songs to it and then the next song i try to transfer an error message is displayed on media source "player is either busy or not connected, please try again later" then i'l have to leave it for at least half an hour and repeat the process until the problem arises again. U can understand how annoying this is for me especially since im trying to put such a large music collection onto my player. Can any help. i will be grateful 4 any possible solutions..

AliClifton: Connection and transfer issues are always tricky to troubleshoot because it can be many things.
The first thing to try is a disk cleanup, which is very simple to do. To access the Rescue Mode hold down the play button and KEEP it held down, press the tiny reset switch once, and KEEP the play button held down until the player boots into the Rescue Mode. Choose Disk Cleanup from the menu. Note: Disk cleanup should not remove your tracks. It searches through the disk for files and rebuilds the index, and can be useful for correcting any strange behaviour.
Secondly, make sure you have the latest drivers, software and firmware from Nomadworld.com downloads.
Thirdly, check whether the player has the same problem on a friend's PC.

Similar Messages

Zen Touch software iss

I've been trying to install the driver and MediaSource for my Zen Touch onto my Dell laptop from the installation CD, but everytime I start it, it says that it has to shut down for some reason or other. I tried downloading the Creative MediaSource from your website and was able to install it, but now, when I dock my Zen, it never picks it up and allows me to transfer files, etc. What do I do?

In short, you need to:

- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site.
- Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource from your product download site.

Zen touch transfer prob

Hi, I'm running win2k usb2.0. I'm only able to transfer about 7 mp3 files before nomad tells me that an unknown failure occurred. The zen touch then stays in docking modus and I have to reboot it. Can someone tell me why that is?

Could be a lot of reasons. Have?a look here in the Zen FAQ at Nomadness.net.

Zen Touch, Transfer Ra

Has anybody actually measured the transfer rates using various software to the Zen Touch? (ie Creative MediaSource, WMP0, etc.). I have tried 3 programs, WMP0, MediaSource and Yahoo Music Engine. My perception is that Mediasource is the fastest, YME second, and WMP0 is the slowest. However, that's just a perception--never measured it nor do I know how to measure it.

I've also seen varying rates mentioned, particularly WMP being slow for the older Zens. Although I'm not sure why this should be, other than for some processing overhead, as they're all using the same drivers.
To measure the data rate is pretty easy. Transfer across a reasonable number of files, say 00Mb+. Then simply time how long it takes (using a stopwatch, second-hand of your watch etc.). Then divide the amount of data (easily done by selecting the files transferred, and right-clicking to get their properties) by the time taken. Usually data rates are quoted in Mb/s.
With USB I used to get a fairly horrific 300kb/s. With firewire I used to get around 3Mb/s. And with my latest computer and USB2 I'm getting around 5Mb/s.

Creative Zen Touch Vista Iss

Hi,
I've had my Zen Touch now for about year. I had a fairly bog standard pc with Windows XP as the OS. At the end of January this year I got a brand new pc with Windows Vista. Ever since then I cannot use the Creative media program that came with my MP3 player and now just recently I can't get it to recognize that my player is plugged into my PC. It makes a funny little noise like its saying 'NO' when I plug the mp3 into my USB.
Is there a big problem with Creative Zen's and Vista? I also cant find anything online regarding this and send a couple of emails to Creative's technical support without reply.
If anyone needs more information then I'll gladly reply.
Cheers

Hi,?unfortunately there is an obvious problem with the sync manager from creative and vista. You can synchronize using winamp. Creative media organizer does not recognize the mp3 player, but winamp works as good as the software from creative. you can use the xp driver for the player (I mean there is no other choice)?best?

Zen touch button iss

Recently, I believe my zen touch got stepped on and since then the buttons on the front have been extremely difficult to press. The usual click doesn't suffice; they have to be pushed down hard to get any response. However, while facing downward, less effort is required; it seems to me that the button contacts have receded. The power and volume buttons on the side are fine, but curiously, the reset button worked once after the incident and now no longer works at all; I can't see anything in there so I don't know what the issue with that is. All my data/music is fine, and is backed up anyway, and it still plays music perfectly as long as I push the play button hard enough. I don't think I am within the three-month window anymore even if this wasn't a case of accident/misuse; what are my options to fix this? I'm just looking for ideas other than buying a whole new player.

Creative will repair it for a cost, but you might find the repair is a significant proportion of the cost of a new player. Contact support and see if you can get an exact idea of the repair cost.

Zen Touch transfer er

I finally was able to get my computer to recognize my zen player but now i cant transfer more than 27-00 songs depending which one i start at. i called customer service and they told me to download all the new updates and stuff and installed them and try again and it still doesn't work. i tried to do the disk clean-up an reformatted it like they said too but i still cant get the songs to transfer over. It does the first few than says error: cannot write or something along those lines and waits 20 seconds then moves to the next which does the same. i also just got the player if that makes a difference. Any advice?

Thanks, that really helped. i have thus far concluded that it was the fact that i dont have ID3 tags on all my songs and some of the song names have symbols in them like japanese/chinese character and the alt+number pad ones too. i guess they arent supported on the touch like the ipod. which makes it kind of a pain to use because now i have to go through 7 gigs of music and change the song titles and tags. fortunately i have help. also, would having a usb 2.0 really make a difference other than transfer speed on the download to player? thanks again

Zen Touch File Transfer/Software iss

First, the nitty gritty:
I'm running Windows XP
MediaSource version 3.30.2Firmware version .0.03
In the beginning... I decided I wanted to upgrade my software and firmware to the PlaysForSure versions. The details of the program information said to be sure to backup all of my music seeing as how everything would be deleted during the installation process so I hooked up my 40G Zen Touch to my new laptop, opened up the MediaSource Organizer, adjusted the library settings to drop the music files into an Artist/Album tier and have the file with just the song title. I selected all 8700-some-odd files and began the process of transferring everything onto my laptop. I made sure there was plenty of space for all the files, but not long into the "B's" I started getting the error message: "Error: Unable to read file. File may be in use or corrupted". From that point on I could no longer transfer any files to my computer. I deleted the rest of the que, unplugged the device and took a look at the library. For every file that hit an error it would still drop a file with the track name into a folder of the album within a folder of the artist name - but the actual file was empty, no Kbs. From there I made sure I had the newest and most recent upgrades and plugins (prior to PlayForSure) to fix any bugs. I deleted all the transferred files and started over - again, in the "B's" I got the same message. I repeated this on a different computer with the same results. Once I get the error none of my songs will transfer.
Any suggestions would be most appreciated!
-p-

Here's the thing - we started out as friends, Zen Touch and I...
I double-checked the software and plug-in versions to make sure I had the most current. I attached the device and opened WMP. I can't figure out how to take files from the Zen Touch and put them on to my PC library. I need to transfer my entire cache of music from my Zen to the computer. And I just now realized that when trying to use the MediaSource Organizer earlier it put a file on my computer with the folder name "Man.." and I can't delete it. I'm pretty sure it has something to do with the fact that the file name contains two periods - I can't rename the file either, all I get when I try is an error that says "cannot delete: cannot read from the source file or disk". This is getting quite frustrating. More likely than not I don't need the new PlaysForSure upgrade but ) I cannot stand not having the latest upgrade and 2) I need to be able to transfer files easily between the device and my comp, which I was able to do until recently. Again, I beg the techno powers that be - HELP!

NEED HELP!! - ZEN TOUCH ISS

over the past week or two my zen touch seems to be slowly in decline?*sigh?firstly, when i load it up onto my computer, about 25%-30% of my files are shown as non-files (as in, they're there, but i can't do anything to them....as if they're corrupted)?then, there are songs that just won't load, they take forever to load up?and now my playlists won't load and now, as of last night, my playlists are empty?do i dare format it's is there another way?please help!

Sutchanaqi wrote:
- I purchased my Zen Touch 20GB about two weeks ago. A few days ago after I turned it on it turned off in the middle of a song and turned on again and started a process of formatting or reformatting (I think) I forget exactly what the message on the screen said. All the songs who?s info (track, genre, album, etc.) I updated or changed went back to having the same info that it had prior to me changing it. I don?t know if its related but since then my player has turned off by itself a couple of times in the middle of a song and immediately turned back on without going back to song that it was playing last. Whats going on? What can I do?
Sounds like it was running a disk cleanup. The tag data is obviously held within the files, and the Music Library on the player is built from this. If you change this data on the player directly it only affects the Music Library, it isn't written back to the file (and what you've described clearly demonstrates this, which is of interest). Bottom line is, always check your file tag data is correct *before* downloading to the PC.
- If I let the battery completely die before I get a chance to recharge it, will I loose any music?
No. It's not good to leave a Lithium Ion battery discharged for a couple of weeks or more, so make sure to recharge it at the earliest opportunity. More battery advice in my Nomad Primer.
- If I use the reset feature on my Zen Touch will that cause me to loose any data?
No, only your settings.
I know that Im asking a lot of questions. Sorry about that. Thanks in advance for any help?
No problem, that's what the forum is all about

I have recently bought a zen touch (20gb) and need help putting music on

I have recently bought a zen touch (20gb) and i can't figure how to get music from Creative media Source to my Zen. I know how to select all tracks (i have 745) but i can't find the transfer button. If someone could help me it would be greatly appreciated.

You can use either the left arrow or the right arrow to transfer, depending on whether you view the content of your MP3 player on the left or on the right. Creative MediaSource is so fliexible that it offers you to view your different music sources in different panels. Apparently, you you may not be aware that you can view the content of your MP3 player in the right panel. Just to to the View Menu and you can select what you want to view in the right panel.

Zen touch intermittent transfer probl

Hi, just bought a 20gb Zen touch, and I am getting errors when transfering mp3's via Media Source.
I have installed the latest firmware and drivers. It seems to transfer between 800-000 files ok then errors with "Player either not connected or busy - please try later" I have reset the player, formatted the dri've, in fact tried everything in the rescue menu. I have also loaded the software on my laptop and get the same
problem. Do I have a faulty Zen? Cheers.

If you were the only person to encounter it then I would say you had a faulty Zen, but others have had it with other players also. There's lots of connection troubleshooting advice here in the Zen FAQ at Nomadness.net, some of it relevant and some of it not.
I would personally buy a known good USB card for the desktop PC i.e. Belkin or Adaptec, and see if that solves it. It's not a particularly great solution, but it will tell you straight away if the issue is the USB chipset. Try and buy the card somewhere you can return it if it doesn't help.

Please help a dedicated yet VERY FRUSTRATED Zen Touch U

Please help me!!! I have become very frustrated with my Zen Touch (40GB)(well..only the transferring of songs really...otherwise I think it is one of the best things I ever bought). Has anyone had the following issues..and if so..how have you resolved them?
. When I used the software that came with it (the Media Source I think)...every time I try to transfer tracks it locks up after one track (says that the CPU usage is 00%) so I have to attempt to get out of the program and start it up again...this happens 99.9999% of the time. Are there any other programs out there that are less frustrating. I have re-installed the software numerous times and it is still happening.
2. I prefer to use Music Match to put my track information in. Unfortunately, it has only recognized my player once..normally it doesnt even know it is connected. Is anyone else using this program..and what do I need to do to get this to work (their support staff hasn't been much of a help)
3. I have one folder on my hard dri've (in my computer) that has a hand next to it (palm up). The songs in there were ripped from a CD. They are in the folder...but the Media Source program isn't recognizing it. Is there anything I can do to get these files to my player? Also, when I went to e-mail them to my account at work it wouldnt do it..said the file size was 0.0kb (yet, they are on my hard dri've). Any suggestions? Is it protected somehow..and can I unprotect it's LOL
4. When initially transferring the majority of my files, I noticed that some files weren't transferred. What are the reasons why that might happen?

As SSR said, install all the newest software. The Creative stuff is smart enough to install right over (replace) the older stuff you have now. I have had various problems over the past year with drivers, etc, and every time it was resolved by reloading the software or updating it. There is all new stuff; driver, MediaSource, Nomad Explorer. Download and install all three. Also, download and install the plug-in for yor Zen. That's 4 things.
I'll bet this fixes all your problems.
One thing you said--some tracks don't transfer at all. Is that using MediaSource or Music Match? You have to be careful with DRM tracks that you use software that can handle a DRM license (this is stuff you bought on Yahoo Music, Napster, MSN Music, etc.). It will not transfer using just any old software. MediaSource and WIndows Media Player both work for this purpose.
My personal choice for editing ID3 tag info is Windows Media Player. You can "group select" a whole range of tracks and change them all. You can drag and drop (like songs to an artist or album) and the tags change. It is a super-powerful program.
You may think you'll never use Nomad Explorer, but download and install it anyway. I don't use it, but something in that program updated Windows Media Player 0 and it worked WAY faster after that. Who knows what it did? It's all free, so you might as well.
OOPS, forgot about your MediaSource Library thing. CLick "tools" in MediaSource, then go to the PC Library section. Make sure all the folders you have music in are listed. Also list them in the "media sniffer" tab, if you want them to be updated for changes you make.
Message Edited by MikeM32 on 09-23-2005 09:5 PM

Direct transfer from camera to zen touch? -usb host- possib

I have Zen touch 40gb,is there usb host function or similiar way to transfer photos from my digital camera(Canon eos-400d) without using computer? i mean direct transfer from camera to my zen touch?thanks in advancebrgds

No, I am afraid it isn't possible. At least, I found this on the "Notmad Explorer" website:
Q:Can I transfer files directly from a digital camera to my player?
A:This is an interesting idea, but unfortunately, the players do not have the hardware or firmware necessary to directly communicate with other USB devices such as cameras. There's nothing we can do about this in software.
Hope that helps!

How do I transfer mp3 files into my Zen touch playe

Hi guys / gals,
I am the most " illiterate" person on earth when it comes to MP3 files and Creative is not very customer friendly so I really need you help.
I have all my MP3 files loaded but I don't know how to transfer them to my Zen touch and creative "WON'T" respond to my questions.
Can someone please help me ? Thanks.

Open up Normand Explorer and plug in your Zen (download all the drivers and stuff first" From Normand Explorer, go to Zen Touch, Music. Then just copy/past or drag all your songs into Normand Exploere, and the music goes onto the Touch.

Several questions - new to Creative Zen Touch - please help (ripping/accessori

Hi, I just ordered my new Zen Touch 20gb online last night with a set of Sony earbuds (MDR-EX5LP). I'm pretty excited, get it this Friday.
I just had a few questions in advance:
A) Which programs are best for ripping, allow you to adjust the quality of the songs, and won't cause problems when burnt cds are ripped (saw a thread earlier that complained of bad quality when burnt cds were ripped to MP3 that worried me)?
B) What different types of cables/accessories would you recommend for wiring the Creative up to a stereo? On CNet.com and various other sites, they talk about how the Creative sounds great through speakers, and I'm really excited to hook that up, but I don't know A) Which cable to buy that will work well with the Creative/have good sound quality, B) Where to plug it in - headphone jack? (no analog Line Out, right?)
C) Has anyone had any experience with the remote? Is it pretty durable? I'm not going to plop down 50 plus shipping and handling, wait 2-3 weeks for the backorder, only to have it fall to bits in a few weeks.
Thanks SO much! I appreciate any and all help. I'm new to Creative/Mp3 players as a whole, so forgive any ignorance/mistakes.

I have used WMP0 exclusi'vely for ripping CDs. I rip WMAs at 28kbps, though you may want to go up to 92kbps if you can hear the difference (some people recommed ripping a song at both and deciding which is best). I sync all my CDs with WMP0 too, and have had no issues. One thing to caution you is to make sure your ID3 tags are correct before you sync up. What I mean by this is to make sure the album name, track titles, and artist names are to your liking. 90% it is not an issue, but sometimes, the titles have extra characters you may not wish to have. If you have more than one artist listed on a track, only the first one is loaded. So if you have, say: "EmmyLou Harris; Buddy Miller", the track is stored under artist Emmylou Harris only.</LI>
Belkin sells this Dell DJ base that the ZT will fit into (there is another thread on that here). That seems like a nice option. You do go out of your headphone jack. Any chord that has the headphone jack on one end, and stereo RCA (red, white) jacks on the other end will do.</LI>
See other threads about the FM remote. I read some concerns about their durability, but read for yourself and decide.</LI>

PLEZ HELP! Zen touch transfer iss

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