Pls help! ipod seems "stuck" play icon appears but songs don't play

please help!! my ipod seems to be stuck. when i try to play music, the play icon shows up but the counters at bottom of screen do not move, nor does the song play.
I can play games, they are not stuck
I have reset ipod, and also restored it original settings multiple times with no luck.
any ideas??
thank you!
by the way... I have done the 5 R's at least 5 times.
Message was edited by: patti.de

Welcome to Apple Discussions!
The songs are grayed out in iTunes because the iPod is set to automatically update. That is normal.
As for the songs skipping and not playing, that is not.
Try resetting your iPod...
Reset iPod
Also, make sure all the software on both your computer and iPod is up to date...
iTunes
iPod Updater
Update iPod's Software
You may also want to try restoring your iPod...
Restore iPod
This may also be of help...
Troubleshooting Songs That Skip on iPod
btabz

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Pls help! ipod seems "stuck" play icon appears but songs don't play

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