PLs Help - IPod Updater cant see Ipod but its mounted

please help me guys !
My New 5th is shown on desktop and itunes but it wont see the ipod updater
I have tried everything and its just new out of the box.
The option in import photos in ipod/itunes is not showing up either.
I have software 1.0 on the new ipod
Please advise
Thanks

Marc,
I'm having the exact same problem and I took my iPod to the Genius Bar this morning. They re-formatted it and re-loaded it. I took it home and the same darn thing just happened again.

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