PLS HELP MY N80!buttons dont work!and blank screen...

hiii~ please someone help! iim trying to do software update.. but its telling me to change the profile to general or something! BUT all i see is WHITE! how can i see to change it =( PLEASE someone help!! PLUS only the top button works! left right down doesnt~

Hi sn0okemz
I have a suggestion for you but unfortunately it would lead to loss of data on phone.
Take the battery out for 5 minutes and then replace and see if that makes any difference.
If not try the 3 finger reset which is depress these three keys simultaneously "*" "3" "green phone" and then power on phone whilst keeping those three keys depressed until you hear start-up tone.
Next time ensure that phone in "general" profile first not silent, meeting etc.
Happy to have helped forum in a small way with a Support Ratio = 37.0

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