Pls help: no connection message after recover

My Zen locked and when I rebooted I lost my songs. I used the recovery tool. The Zen Media Explorer and Window Media Player doesn't detect zen.
When I plug zen into usb port the computer detects zen by a zen icon appearing on the lower right hand corner(by the time). A zen creative portable device box pops?up asking what action I want. When I select an option such as organize media files using creative media explorer the zen media explorer box says device not connected.
-I tried using recovery tool
-I checked to see if I have service pack 2 and I do
-I tried different usb ports

Open device Manager while player is connected Start>Control Panel>System>Hardware. Look under the portable devices for the player. Right click On the player choose unistall. Then reboot computer (unplug player) after computer is back up reconnect the player using a usb port on the back of the computer.Stay away from the recovery tools all it does is download firmware & if the player is not seem by windows you cant do it anyway. Here's a guide to see what your doinghttp://www.epizenter.net/e07_plugins...opic.php?95267Message Edited by coachop94 on 09-03-2008 03:02 AM

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aditz, you should always have a bootable clone of your entire hard drive (Note: not a Time Machine backup).
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Message was edited by:
Badsha
Message was edited by:
Badsha
Message was edited by:
Badsha

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