Pls tell me how to do desktop

There is a problem in downloading the desktop software on my XP window pls tell me the solution

Hi dusi2310 ,
Welcome to the BlackBerry Support Community.
Can you please provide the full error message you receive when trying to install the BlackBerry® Desktop Software?
Have you verified that your PC meets the system requirements to install the BlackBerry® Desktop Software? You can find these here: http://bbry.lv/PoxT4B
Thanks.
-FS
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