Plug in an iPod to update... I would, if I could!
It cannot be coincidence that at the point I was installing updater 2006-03-23 my iPod became unrecognisable by my PC. I first got the “I can’t mount iPod” and now get “Plug in an iPod to update”!
It was working fine and now it’s not. There seems to be a lot of it about. I have tried everything and nothing works. Does anybody know if it’s an Apple software problem or can anyone help with new ideas?
Medion Windows XP Pro
It cannot be coincidence that at the point I was
installing updater 2006-03-23 my iPod became
unrecognisable by my PC. I first got the “I can’t
mount iPod” and now get “Plug in an iPod to update”!
It was working fine and now it’s not. There seems to
be a lot of it about. I have tried everything and
nothing works. Does anybody know if it’s an Apple
software problem or can anyone help with new ideas?
Medion Windows
XP Pro
Can't mount iPod typically means that some software on your PC is interfering with your iPod and not allowing the iPod Updater or iTunes to update it. The troubleshooting steps in the following article usually resolve the issue.
http://docs.info.apple.com/article.html?artnum=302538
However, it sounds like your iPod currently is not registered at all. First, try resetting the iPod:
http://docs.info.apple.com/article.html?artnum=61705
If that doesn't help, try restarting your computer. If that doesn't work, connect your iPod and see if it is recognized in My Computer as a removable disk. If it is, you can format it in Windows to resolve the issue.
1. Right click on the removable disk
2. Click format
3. Click Quick format
4. Click start
5. Wait for confirmation that your disk has been successfully formatted. Once you receive this, and you close the formatting dialog box, iTunes should open up within the next 2 minutes or so, and offer you the iPod setup assistant, so you can go ahead and rename your iPod, and set your update preferences, and then your iPod should be good to go.
P.S. What type of iPod do you have? I've been hearing rumors that the iPod nano has some kind of problem with the new iPod Updater. If you can't get the issue sorted out, and you do have an iPod nano, you might want to actually give Apple a call and see if there's any information they can give you.
Similar Messages
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I can't sync music and get an error message when I plug in my iPod
I've had my iPod for a year or so, and mostly things have been fine. The battery-life was dying more quickly than usual, so I went to the Apple Store and got one of the salespeople to help me. They told me to Restore the iPod and see how it went from there. After a complete fiasco with that, I keep trying to plug in my iPod to update my library. However, when I plug it in, the iPod only flashes the charging button, and iTunes is unresponsive and sluggish for several minutes. Then a message pops up that says "The iPod 'iPod' cannot be synced. The required disc cannot be found."
I have repeatedly gotten this message and really don't know what to do. Any help would be appreciated......You can also try out few things >
1) check if the ipod constantly appears in mycomputer section .
- if it does try changing the drive letter of the ipod and try to format the ipod drive(Right click format)
2) if its not comin up in mycomputer then.. there has to be problem with the USB drivers in your computer
you can try
http://docs.info.apple.com/article.html?artnum=304508
The best way to check whether the ipod is faulty or the computer is creating the problem is,
connect the ipod to a different computer which has itunes on it(If possible) -
PC won't recognise ipod after updating iTunes
I have just updated iTunes to the latest version for Windows, and spent some time getting it to work again - I had to reinstall Quicktime (version 7) before iTunes would open. The new version would not recognise my iPod, so I downloaded the latest iPod updater 2005 11 17 and ran that.
The dialogue box asks me to "plug in the iPod to update it", but when I do it just sits there. The iPod remains in "do not disconnect" mode, nothing happens for a while and then the entire system crashes to a blue screen that explains that Windows has shut down...
The iPod is about 2 years old and one of the 40GB models with a plain wheel and the four buttons across the top.
Can any kind person give me a pointer what to do next?
Thanks
Nick
Evesham Laptop Windows XPCould it be due to the recent iTunes update as I've just updated it and since then my iPod hasn't been working? :S
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I need help desparately! Whenever I plug in my iPod to update new songs that I have downloaded, iTunes shows that it is updating, but once iTunes shows that it has been updated and I disconnect my iPod, the new songs are not on the iPod! The songs are still saved in my library, but they will not update onto the iPod.
Also, two similar warnings continue to come up on my computer:
iTunes.exe - Corrupt File
The file or directory \iPod_Control\iTunes\TempFile is corrupt and unreadable. Please run the Chkdsk utility.
AND
a30:iTunes.exe - Corrupt File
The file or directory \iPod_Control\iTunes\PhotosFolderPrefs is corrupt and unreadable. Please run te Chkdsk utility.Ack...Ok
This first article deals with the iTunes.exe corrupt file and how to fix it as well as addressing your seconds question.
http://docs.info.apple.com/article.html?artnum=300554
Basically, among other things you need to download the latest iPod Updater. This article will elaborate on what you need to do. Good Luck and come back if you have more questions or problems.
Rachyl -
ITunes shuts down when iPod plugged in? iPod corrupt?
I'm sorry if this was posted before...but I looked through a few pages of this board and didn't find it so I'm posting it....
When I plug in my iPod to update it, it says that my iPod file or whatever is corrupt...and the iTunes says it has encountered an error and needs to close. If I start iTunes again, it says it needs to close as soon as it starts up. So, there is no way my iPod is updating.
Does anyone know how to fix this problem?
please help!
thanks if you dookay, let's try getting a crash log to the Discussions Hosts, so they can throw it over the fence to the Apple engineers, so they can have a look at it.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
plug the ipod in, collect the crash log, and send it to a discussions host
in the email:
(1) let them know the precise version number of itunes that you're using. (go into your "Help > About iTunes" to doublecheck.)
(2) let them know the precise version of the ipod updater you're using.
(3) include the URL to this thread so that whoever gets the email has some context, but also explicitly mention that you're getting this when you plug in the ipod.
love, b -
I plug in my iPod to charge from my computer and it syncs with my iTunes, but I've been getting a message that a list of 13 of my apps cannot be loaded onto my iPod because it doesn't have the latest software to support them. I have done all the software updates for my iPod and iTunes says it is completed up-to-date. Do I need to delete the apps and redownload them or what?
Any help is appreciated! Thanks.ok well like lllaass said, most apps require 4.3 or later iOS software. chances are since the apps worked before, the apps themselves got updated and will no longer work with your software version.
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My iTunes won't recognize my iPod 3GS!!! HELP! I had recently updated my iTunes and now upon plugging in my iPod iTunes comes up with a error message. Leaving me unable to sync anything! HELP!
What is the exact error message you are receiving?
B-rock -
Hey there! So I plugged in my ipod to my computer and it didn't show up where it normally does. I need to update my song list. How can I make it appear? It doesn't come up in iphoto either. A few days ago my sis plugged it into another computer but I don't know if she synched it to the other computer, and frankly, she won't remember. I have tried updating itunes, charging the ipod, restarting the ipod/computer, and the rest of what the apple site said to do. Ps I have the latest ipod touch
I need help stat! Please help!I'd say your sister messed up and your iPod is toasted.
Think about it... She plugged it in to another computer, she doesn't remember what she did (yeah, right), and now your iPod is not being recognized by your computer...
Also take into consideration how old is your sister, and how much does she know about electronics? -
I use an iPod nano 5th generation. I have had it for about two years now and after about one year, I plugged in my iPod into my computer to sync more music. Here is the problem: The tab where you go to sync music to your iPod and shows the list of artists and songs you want to sync to the iPod, the tab I can get to but the list of songs and artists does not show up and the only way I can sync music to my iPod is to basically wipe my iPod and start from scratch. Obviously, I do not want to do that because I do not have all the songs in my library that I have on my iPod. I have uninstalled iTunes and then re-installed it, but it did not work and I do not know what else to do. I would really appreciate helpful guidance to get it fixed if it can be fixed. Thanks in advance
http://support.apple.com/kb/TS1591
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
If i have already logged in my iTunes with my iPod and plugged that in, but now i have a new iPod and I want to plug that in to my laptop how would i do that with out losing anything on my new iPod and my old one. Both my ipods are on different accounts?
Nothing special. See:
How to Set Up Two iTunes Accounts on One Computer | Chron.com
iTunes: How to share music between different accounts on a single computer -
I just updated my iTunes to 10.5 and now when I plug in my iPod touch and iPad it won't sync or even recognize them? Help!
having the same problem, my wifes is just fin and mine is invisible
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My itunes is updated i believe since i check for downloads and there wasn't any. Now whenever i plug in my ipod touch a error pops up telling my to go to itunes.com and update to 10.6.3 or later. i even tried to download it from itunes then it said i needed 64 bit windows but i already do. help? iOS 6
When i tried the iTunes64Setup.exe. the file is not vaild with 32winapplication
many thanks. That one suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
a message comes up when i plug in my iPod shuffle (version 1.0.2) and when i click to restore and update message comes up saying iPod could not be restored unknown error occurred (1430)
The linked article
http://support.apple.com/kb/TS1372
has some suggestions. Did you try doing those things? -
I plugged in my ipod to my computer and I had the option to sync the new software and I did. Just as it was done itunes couldn't recognize my ipod and my only choice would be to restore back to store settings but I would loose ALL my data
Yes, you probably will but then you simply load your backup.
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Do you gotta plug up your iPod 5 gen while it's updatting to ios8? Because I updated mine and it won't stay charged plus it's losing battery life very fast.
You have not provided enough info to really help. How fast is fast?
What shows it will not stay charged?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
- Wiat for an iOS udate since may be bug in iOS 8
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