Plug in Error with Enterprise 10

Post Author: lbuffo
CA Forum: Exporting
We are using Enterprise and Crystal 10. When going through the webserver and trying to view reports, we get this error
ERROR: This plugin does not support the requested action
Users can see reports, schedule them etc, but cannot view them or obviously export them using Report Directory Client, even Administrator. However, as an Admin if I log in to Crystal Management Console, I can view all the reports using the viewer. I have the reports set to Active X.
Can anyone help with this?
Thanks,
Liz

Have you asked in the specific program forums to see if people there have seen the problem and have a solution
This forum is actually about the Cloud, not about using individual programs
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll

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What I advise, since you want to use Outlook 2007, is to use that 4.5.0.182 package for your BB and the most recent RIM desktop package (5.0.1.28). That way, you will have full compatibility for what you are looking for.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
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Plug in Error with Enterprise 10

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