Plug in failure when uploading photos to snapfish

I want to upload photos to Snapfish to make my Christmas card and I get a simple message "Plug in failure".  I downloaded Adobe flash player and checked certain boxes suggested elsewhere that seem to be logical but nothing is working.  I also restarted my computer hoping that would help but not.  I need a very elementary solution for I am not a computer expert by any means.    Thanks!

I've branched your issue to a new thread, as the issue is distinct from the one about pressing volume keys on the microphone.
As a temporary workaround, have you tried Google Chrome?

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    Hi there, and thanks so much for tackling my strange problems! I'll try to answer your questions point by point - I am more or less computer literate, but once we hit the technical stuff I usually leave it to my programmer husband. Unfortunately, he's overseas on business right now, so I'll have to hack this one myself. So here we go:
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    2006-08-22 07:48:10.087 ScreenSaverEngine[10565] expanding file buffer
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    2006-08-22 08:43:07.356 ScreenSaverEngine[10579] expanding file buffer
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    Aug 22 13:06:54 Megalomania kernel: USBF: 1638771.630 IOUSBInterface[0x259c800]::open super::open failed (0x0)
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    CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
    /Applications/iPhoto.app/Contents/Resources/Themes/PictureBookOriginal-Hardcove r.IPBookTheme/Contents/Resources/DesignPrototype.plist
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    2006-08-22 13:11:42.696 iPhoto[10670] CFLog (0):
    CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
    /Applications/iPhoto.app/Contents/Resources/Themes/PictureBookOriginal-Hardcove r.IPBookTheme/Contents/Resources/DesignPrototype.plist
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    2006-08-22 13:11:42.706 iPhoto[10670] CFLog (0):
    CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
    /Applications/iPhoto.app/Contents/Resources/Themes/PictureBookOriginal-Hardcove r.IPBookTheme/Contents/Resources/DesignPrototype.plist
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    2006-08-22 13:11:42.759 iPhoto[10670] CFLog (0):
    CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
    /Applications/iPhoto.app/Contents/Resources/Themes/PictureBookOriginal-Hardcove r.IPBookTheme/Contents/Resources/DesignPrototype.plist
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    2006-08-22 13:11:42.805 iPhoto[10670] CFLog (0):
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    /Applications/iPhoto.app/Contents/Resources/Themes/PictureBookOriginal-Hardcove r.IPBookTheme/Contents/Resources/DesignPrototype.plist
    The parser will retry as in 10.2, but the problem should be corrected in the plist.
    2006-08-22 13:11:42.822 iPhoto[10670] CFLog (0):
    CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
    /Applications/iPhoto.app/Contents/Resources/Themes/PictureBookOriginal-Hardcove r.IPBookTheme/Contents/Resources/DesignPrototype.plist
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    2006-08-22 13:11:42.870 iPhoto[10670] CFLog (0):
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    /Applications/iPhoto.app/Contents/Resources/Themes/PictureBookOriginal-Hardcove r.IPBookTheme/Contents/Resources/DesignPrototype.plist
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    2006-08-22 13:11:42.882 iPhoto[10670] CFLog (0):
    CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
    /Applications/iPhoto.app/Contents/Resources/Themes/PictureBookOriginal-Hardcove r.IPBookTheme/Contents/Resources/DesignPrototype.plist
    The parser will retry as in 10.2, but the problem should be corrected in the plist.
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    CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
    /Applications/iPhoto.app/Contents/Resources/Themes/PictureBookOriginal-Hardcove r.IPBookTheme/Contents/Resources/DesignPrototype.plist
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    2006-08-22 13:26:19.607 CrashSubmitter[10698] Crash report submitted!
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    Whew! Thanks so much (again) for wading through my quagmire of computer angst. They're great when they work, but when things go wrong it's enough to make you want to slash your wrists! I always tell my husband I don't know how he does it.
    cheers and many thankyous,
    Ashlingirl

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