"plug in" missing when trying to start tutorial video and others

Hej, I've this problmen since a couple of week. When I try to start tutorial video in Apple (and other video in the net) a message saying Plug in  missing flashes continuously.
Support in Genius Bar near me says it would be necessary to reinstall the OS. They do not know how this plug in is missing.
I've done a back up. I proceed installing OS X, done all up dates necessary....the problem is here.
How can I solve it?
Thanks everybody
Luna

Hey reslosson,
The article linked below provides more information about the blocked plug-in alert that you are seeing and will walk you through the process of changing the security settings in Safari. 
Safari: "Manage Website Settings…" lets you enable the Java web plug-in website-by-website
Cheers,
-Jason

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    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=355861471
    Call-ID: 910220a0-e002-11e0-b415-afb820db4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 753
    v=0
    o=alexhoffmanhoffman 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2660
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:2375367981
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:249821262
    37.982634 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK3302795c60cfe795
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=355861471
    Call-ID: 910220a0-e002-11e0-b415-afb820db4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 753
    v=0
    o=alexhoffmanhoffman 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2660
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:2375367981
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:249821262
    43.482599 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK75f468ed207264ac
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=991858248
    Call-ID: 952e5068-e002-11e0-b415-af29ab8e4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 753
    v=0
    o=alexhoffmanhoffman 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2660
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:2375367981
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:249821262
    43.982852 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK75f468ed207264ac
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=991858248
    Call-ID: 952e5068-e002-11e0-b415-af29ab8e4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 753
    v=0
    o=alexhoffmanhoffman 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2660
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:2375367981
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:249821262
    44.983064 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK75f468ed207264ac
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=991858248
    Call-ID: 952e5068-e002-11e0-b415-af29ab8e4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 753
    v=0
    o=alexhoffmanhoffman 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2660
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:2375367981
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:249821262
    1067.971060 @Video Conference/VCInitiateConference.m:1584 type=2 (00000000/0)
    [Connection Data for call id: 2 returns 1
    1075.493580 @Video Conference/VCInitiateConference.m:1599 type=2 (00000000/0)
    [Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
    1075.500103 @Video Conference/VCInitiateConference.m:1703 type=2 (00000000/0)
    [Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
    1086.513503 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK3ee85037704b8e9e
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=1623789713
    Call-ID: 02dee670-e005-11e0-b415-fc19c04a4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 753
    v=0
    o=alexhoffmanhoffman 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2660
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:2143342953
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:121902296
    1087.013796 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK3ee85037704b8e9e
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=1623789713
    Call-ID: 02dee670-e005-11e0-b415-fc19c04a4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 753
    v=0
    o=alexhoffmanhoffman 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2660
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:2143342953
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:121902296
    1088.014097 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK3ee85037704b8e9e
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=1623789713
    Call-ID: 02dee670-e005-11e0-b415-fc19c04a4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 753
    v=0
    o=alexhoffmanhoffman 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2660
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:2143342953
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:121902296
    1093.515267 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:58631 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK22cc23835fdca7cd
    Max-Forwards: 70
    To: "u0" <sip:user@rip:58631>
    From: "0" <sip:user@lip:16402>;tag=251216568
    Call-ID: 070b475c-e005-11e0-b415-85595d3a4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 753
    v=0
    o=alexhoffmanhoffman 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2660
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:2143342953
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:121902296
    1094.015566 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:58631 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK22cc23835fdca7cd
    Max-Forwards: 70
    To: "u0" <sip:user@rip:58631>
    From: "0" <sip:user@lip:16402>;tag=251216568
    Call-ID: 070b475c-e005-11e0-b415-85595d3a4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 753
    v=0
    o=alexhoffmanhoffman 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2660
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:2143342953
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:121902296
    1095.015871 @SIP/Transport.c:2362 type=1 (00000000/0)
    [INVITE sip:user@rip:58631 SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK22cc23835fdca7cd
    Max-Forwards: 70
    To: "u0" <sip:user@rip:58631>
    From: "0" <sip:user@lip:16402>;tag=251216568
    Call-ID: 070b475c-e005-11e0-b415-85595d3a4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 753
    v=0
    o=alexhoffmanhoffman 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2660
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:2143342953
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:121902296
    Video Conference User Report:
    0.000000 @:0 type=5 (00000000/16402)
    [Local SIP port]
    0.000023 @:0 type=5 (00000000/16402)
    [Local SIP port]
    10.158025 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
    [IP And Port Data With Caller IP And Port Data: Obtained 160 bytes of local IP and port data (4 entries).  Remote data was 480 bytes (12 entries).
    15.453917 @Video Conference/VideoConferenceMultiController.m:1507 type=5 (00000000/0)
    [Initiate Conference To User Cert Version: u0 with 480 bytes of connection data.
    1101.511239 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
    [IP And Port Data With Caller IP And Port Data: Obtained 160 bytes of local IP and port data (4 entries).  Remote data was 0 bytes (0 entries).
    Binary Images Description for "iChat":
        0x1000 -   0x23cfff com.apple.iChat 4.0.9 (622)          /Applications/iChat.app/Contents/MacOS/iChat
      0x2b1000 -   0x326fff com.apple.Bluetooth 2.1.9 (2.1.9f10)          /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
      0x375000 -   0x4a8fff com.apple.viceroy.framework 363.57 (363.59)          /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/Vid eoConference
      0x519000 -   0x558fff com.apple.vmutils 4.1 (104)          /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
      0x57a000 -   0x593fff com.apple.frameworks.preferencepanes 12.2          /System/Library/Frameworks/PreferencePanes.framework/Versions/A/Preference Panes
      0x5ad000 -   0x5dffff com.apple.remotedesktop.screensharing 1.0.3          /System/Library/PrivateFrameworks/ScreenSharing.framework/Versions/A/Scree nSharing
      0x5f2000 -   0x606fff com.apple.ScreenSaver 2.2          /System/Library/Frameworks/ScreenSaver.framework/Versions/A/ScreenSaver
      0x617000 -   0x635fff libexpat.1.dylib           /usr/lib/libexpat.1.dylib
      0x63d000 -   0x66ffff com.apple.iChatCommonGUI 4.0.9 (622)          /System/Library/PrivateFrameworks/iChatCommonGUI.framework/iChatCommonGUI
      0x69a000 -   0x69cfff com.apple.BezelServicesFW 1.4.9212          /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/Bezel Services
      0x6f4000 -   0x6f9fff com.apple.iChat.Styles.Balloons 4.0.9 (622)          /Applications/iChat.app/Contents/PlugIns/Balloons.transcriptstyle/Contents /MacOS/Balloons
    0x119e6000 - 0x119e9fff com.apple.iChat.Styles.Boxes 4.0.9 (622)          /Applications/iChat.app/Contents/PlugIns/Boxes.transcriptstyle/Contents/Ma cOS/Boxes
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    0x97027000 - 0x97075fff com.apple.datadetectorscore 1.0.2 (52.14)          /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/D ataDetectorsCore
    0x97076000 - 0x97076fff com.apple.Cocoa 6.5 (???)          /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x9715a000 - 0x97316fff com.apple.QuartzComposer 2.1 (106.13)          /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCo mposer.framework/Versions/A/QuartzComposer
    0x97317000 - 0x97371fff com.apple.CoreText 2.0.5 (???)          /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/CoreText.framework/Versions/A/CoreText
    0x97372000 - 0x974bcfff com.apple.QTKit 7.7 (1680.28)          /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    0x974bd000 - 0x974c5fff com.apple.DiskArbitration 2.2.1          /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitr ation
    0x974c6000 - 0x974cdfff com.apple.CoreGraphics 1.409.8 (???)          /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x974ce000 - 0x974cefff com.apple.MonitorPanelFramework 1.2.0          /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/Monito rPanel
    0x974cf000 - 0x97520fff com.apple.HIServices 1.7.1 (???)          /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/HIServices.framework/Versions/A/HIServices
    0x97521000 - 0x97545fff libssl.0.9.7.dylib           /usr/lib/libssl.0.9.7.dylib
    0x97546000 - 0x9768ffff com.apple.ImageIO.framework 2.0.9          /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/ImageIO.framework/Versions/A/ImageIO
    0x97690000 - 0x976a5fff com.apple.ImageCapture 5.0.2          /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCap ture.framework/Versions/A/ImageCapture
    0x976a6000 - 0x97730fff com.apple.DesktopServices 1.4.9          /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A /DesktopServicesPriv
    0x97731000 - 0x9777afff com.apple.Metadata 10.5.8 (

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    Path:       
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    Identifier: 
    com.olympus.DSSPlayerV7
    Version:    
    7.4.0 (0.1)
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    Parent Process:  launchd [98]
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    2013-11-23 11:44:03.999 +1100
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    Per-App Crashes Since Last Report:   4
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    EDE95D54-CA0A-4ABC-8241-167C27AAFC1D
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    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.OlympusSys.OlympusDSSFile
    0x005e1fa3 DSSFile_GetDSSIndexMark + 1091
    1   com.olympus.DSSPlayerV7  
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    2   com.olympus.DSSPlayerV7  
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    3   com.olympus.DSSPlayerV7  
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    4   com.olympus.DSSPlayerV7  
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    5   com.olympus.DSSPlayerV7  
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    6   com.olympus.DSSPlayerV7  
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    7   com.apple.AppKit         
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    8   com.apple.AppKit         
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    9   com.apple.AppKit         
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    10  com.apple.AppKit         
    0x0114b4ad +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
    11  com.apple.AppKit         
    0x011dafcb -[NSWindowController loadWindow] + 223
    12  com.apple.AppKit         
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    13  com.apple.AppKit         
    0x013d6dbc -[NSWindowController showWindow:] + 36
    14  com.olympus.DSSPlayerV7  
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    15  com.olympus.DSSPlayerV7  
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    16  com.apple.Foundation     
    0x021b0738 __NSThreadPerformPerform + 705
    17  com.apple.CoreFoundation 
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    18  com.apple.CoreFoundation 
    0x032b9eef __CFRunLoopRun + 1071
    19  com.apple.CoreFoundation 
    0x032b93c4 CFRunLoopRunSpecific + 452
    20  com.apple.CoreFoundation 
    0x032b91f1 CFRunLoopRunInMode + 97
    21  com.apple.HIToolbox      
    0x02537e04 RunCurrentEventLoopInMode + 392
    22  com.apple.HIToolbox      
    0x02537af5 ReceiveNextEventCommon + 158
    23  com.apple.HIToolbox      
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    24  com.apple.AppKit         
    0x0118e595 _DPSNextEvent + 847
    25  com.apple.AppKit         
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    26  com.apple.AppKit         
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    27  com.apple.AppKit         
    0x01148289 NSApplicationMain + 574
    28  com.olympus.DSSPlayerV7  
    0x0000257a _start + 216
    29  com.olympus.DSSPlayerV7  
    0x000024a1 start + 41
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    0   libSystem.B.dylib        
    0x00f44382 kevent + 10
    1   libSystem.B.dylib        
    0x00f44a9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib        
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    3   libSystem.B.dylib        
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    5   libSystem.B.dylib        
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    1   libSystem.B.dylib        
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    2   libSystem.B.dylib        
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    1   libSystem.B.dylib        
    0x00f439a8 _pthread_wqthread + 941
    2   libSystem.B.dylib        
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      eax: 0x070a5400  ebx: 0x070a5c00  ecx: 0x001b4955  edx: 0x00000024
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      cr2: 0x07ff4005
    Binary Images:
    0x1000 -   0x118fec +com.olympus.DSSPlayerV7 7.4.0 (0.1) /Applications/DSS Player/DSS Player.app/Contents/MacOS/DSS Player
      0x187000 -   0x187ff7  com.apple.Cocoa 6.6 (???) <5A785062-1ABB-2A54-BAAC-8FEF95275E05> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
      0x18a000 -   0x484fef  com.apple.QuickTime 7.6.6 (1800) <D3538A45-5F4B-262A-06AB-64C1EBAC4A33> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
      0x530000 -   0x5aafff  com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
      0x5dc000 -   0x5e5fff +com.OlympusSys.OlympusDSSFile 1.3 (1.01) /Library/Frameworks/OlympusDSSFile.framework/Versions/A/OlympusDSSFile
      0x5ec000 -   0x5ecff7  com.apple.Carbon 150 (152) <2539A94A-34D9-45CB-8F3E-AD53149E0BD5> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
      0x5ef000 -   0x5efff7  com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
      0x5f7000 -   0x85dff7  com.apple.security 6.1.2 (55002) <E88E133F-5FB3-446F-B753-2B8AD577B46A> /System/Library/Frameworks/Security.framework/Versions/A/Security
      0x93a000 -   0xa77fe7  com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
      0xae7000 -   0xae8ff7  com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
      0xaed000 -   0xb39fff +com.yourcompany.yourcocoaframework ??? (1.44) /Library/Frameworks/OlympusDeviceManager.framework/Versions/A/OlympusDeviceMana ger
      0xbe1000 -   0xc3eff7  com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
      0xc5e000 -   0xda1fef  com.apple.QTKit 7.7 (1800) <9DD27495-3020-0928-B3F2-D418C336E163> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
      0xe58000 -   0xec2fe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
      0xf1d000 -  0x10c4ff7  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
    0x1146000 -  0x1a29ff7  com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x1ec5000 -  0x1ff3fe7  com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x2057000 -  0x2057ff7  com.apple.ApplicationServices 38 (38) <EAF1BC8C-4FD4-4300-B8F7-4B24E49125E2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x205f000 -  0x2139fff  com.apple.DesktopServices 1.5.11 (1.5.11) <800F2040-9211-81A7-B438-7712BF51DEE3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x2184000 -  0x23f5fef  com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x2503000 -  0x2827fef  com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x2967000 -  0x2cd2ff7  com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x2da2000 -  0x2dacffb  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x2db5000 -  0x2dfbff7  libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
    0x2e08000 -  0x2f8afe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <60FF302E-5FAE-749B-BC70-0496DC2FBF2D> /usr/lib/libicucore.A.dylib
    0x2fec000 -  0x30ecfe7  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <BE7FCD73-03B5-25A4-FCA4-D4980F1488D6> /usr/lib/libxml2.2.dylib
    0x3110000 -  0x311efe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
    0x3123000 -  0x3167ff3  com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x3186000 -  0x318fff7  com.apple.DiskArbitration 2.3 (2.3) <6AA6DDF6-AFC3-BBDB-751A-64AE3580A49E> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x3199000 -  0x3199ff7  liblangid.dylib ??? (???) <FCC37057-CDD7-2AF1-21AF-52A06C4048FF> /usr/lib/liblangid.dylib
    0x319d000 -  0x31afff7  com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x31bc000 -  0x3269fe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
    0x327d000 -  0x33f8fe7  com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x34f0000 -  0x3cdf557  com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x3da7000 -  0x3f6afeb  com.apple.ImageIO.framework 3.0.6 (3.0.6) <AE641FAD-DF38-AE31-B45B-85AEE7AF3A45> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x3fc9000 -  0x402afe7  com.apple.CoreText 151.13 (???) <23F359DA-D845-5C50-4DF3-19E858CF2B2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x4062000 -  0x40fdfe7  com.apple.ApplicationServices.ATS 275.19 (???) <2E83B3E9-AF39-36FC-5D05-CC1E952098AB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x4124000 -  0x41e0fff  com.apple.ColorSync 4.6.8 (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x4217000 -  0x426aff7  com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x4295000 -  0x42a6ff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x42b3000 -  0x435bffb  com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x4388000 -  0x439cffb  com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <9F5CE4F7-D05C-8C14-4B76-E43D07A8A680> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x43aa000 -  0x43befe7  libbsm.0.dylib ??? (???) <B328FA0A-899C-4FC4-F2AC-2FDC08819CD2> /usr/lib/libbsm.0.dylib
    0x43c7000 -  0x43cafe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
    0x43cd000 -  0x43d9ff7  libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
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    Thanks for helping make community forums a great place.

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