Plug-in missing?

I have just installed CS4 and am having trouble opening a CS
3 indesign file.  I get the message "...may not support the file format, a plug-in that suports the file format may be missing..." Appreciate some advice as I am a new user.

We see these questions a lot. The error message you cited sounds more like you're trying to open a CS5 file in CS4, or a CS4 file in CS3. However, if you really are trying to open a CS3 file in CS4, it should work. Does it give you a list of plugins that you are missing? If it's just one, tell us what it is; if it's a big list, tell us the first few, or just take a screenshot and post it (with the camera button on the toolbar of the forum post window).
No plug-in list? Then my hunch would be that it's not an InDesign file, or that it's broken somehow. Is the CS3 file something that you made yourself in CS3, or is it a document you were sent by someone else?

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