Plugged iPhone 5 in for the first time and it freezes iTunes. Everything up-to-date. Any ideas?
I've connected the new iPhone 5 numerous times. After restarting both devices. Updating everything. I even connected the old iPhone 4 and it works fine. My computer recognizes the iPhone 5 every time it is connected. iTunes will freeze right away most of the time when the iPhone 5 is connected, however sometimes I can get to the point to where I can sync the phone. The sync will proceed for a while, however it either freeze iTunes or show a fail message. Anyone have any thoughts about or heard of this issue?
This was the first time I had connected it to itunes as I put it on to charge while using my laptop and as I have an itunes account already it came up for me to register my phone so I clicked yes but not as a new iphone and it wiped off my photos etc....how can this happen when it didn't ask any questions other than register your iphone?
Similar Messages
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I PURCHASED RINGTONES ON MY IPHONE 4S BEFORE I EVEN PLUGGED INTO ITUNES THEN I PLUGGED IT IN FOR THE FIRST TIME AND RINGTONES HAVE DISSAPEARED FROM PHONE HOW DO I GET THEM BACK?
Try restoring from the backup created at the beginning of the sync process:
Without connecting your phone, open iTunes, go to Preferences, on the Devices tab check "Prevent...from syncing automatically"
Connect your phone, right-click on the name of your phone when it appears on the left sidebar in iTunes
Select Restore from backup, choosing your most recent backup to restore from
Disconnect your phone and confirm that your photos are back
Go back to iTunes>Preferences>Devices and re-enable automatic syncing. -
I synced my iphone 3gs for the first time and when it said it was complete my music was no longer on my phone, but it was not in itunes either. Where has this music I purchsed went?
When you saw this dialog box, did you choose "Erase and Sync"?
If you did, your iPhone was erased, then your iTunes Library was transferred to it. If your iTunes Library was empty, your iPhone will be also.
Your previously purchased music, apps, books, and videos are still yours. You just have to download them again.
Read: Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I got a MacBook Pro for the first time and just install iTunes.... how to I get my purchased songs from my Windows 7 to my new MacBook Pro..... please try to make it easier for me since im new to the Mac OS
1) Copy all music files to a thumb drive / external hard drive.
2) Open iTunes on your MacBook Pro (congrats!)
3) Under the File Menu, select "Add to Library." Navigate to the folder with your music in it and click "Open." Bam! Music. -
So I plugged in my iPhone 5 to my computer for the first time and I accedentally pressed restore. My wife has a iPhone 4s and has plugged in her phone to the computer many times to sync. So when i restored i got all her photos and lost mine which were very very importent. So how do I get my photos back?
Unless your photos were backed up somewhere, they're gone. They were wiped off your phone when you restored it from your wife's data.
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Trying to sync my iPhone 4s for the first time and iTunes keeps freezing
.....That's about it. Haha. Worked fine for my mom on her account, so =/
The Apple store wil do this for you.
You can call Apple support and they will help you
You can google it -
What should I do? Or should I leave it?
Internal damage from fall or loose connector. Take it to
Apple to be checked. -
i plugged my iphone in for the first time to my itunes account and it now reads that this device is already associated with an apple id. what does that mean. i only have one apple id. and do i chose cancel or transfer?
Hello there, Shellywms09.
The following Knowledge Base article points out why you are receiving that message on your iPad:
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro -
I plugged my iphone in for the first time to my computer. I synced it with my itunes and it deleted everything. Now I don't know what to do because I did not even have the chance to back it up! everything is gone please please help me!
When you saw this dialog box, did you choose "Erase and Sync"?
If you did, your iPhone was erased, then your iTunes Library was transferred to it. If your iTunes Library was empty, your iPhone will be also.
Your previously purchased music, apps, books, and videos are still yours. You just have to download them again.
Read: Downloading past purchases from the App Store, iBookstore, and iTunes Store -
i plugged my iphone 4S into my computer for the first time and then my photos were replaced with the ones from my old iphone, how do i get them back?
Try restoring from the backup created at the beginning of the sync process:
Without connecting your phone, open iTunes, go to Preferences, on the Devices tab check "Prevent...from syncing automatically"
Connect your phone, right-click on the name of your phone when it appears on the left sidebar in iTunes
Select Restore from backup, choosing your most recent backup to restore from
Disconnect your phone and confirm that your photos are back
Go back to iTunes>Preferences>Devices and re-enable automatic syncing. -
i plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old information from my G3s on my new iphone 4. how can i reverse this? please help.
Hi, raneth's boyfriend!
Unfortunately, iTunes was told to restore all data from an old backup onto the new phone, and that cannot be undone.
However, prior to this, iTunes 10 would have also asked to make a backup of the phone before doing the restore. If the user elects to say "yes" to perform the backup, then iTunes would have backed up the phone before erasing it.
Hopefully, that backup will still be available in iTunes, and if so, it would be backed up under the new phone's name prior to it being erased and restored (if the name of the new phone is different to the name of the old phone).
To check if iTunes has a backup of the phone prior to the restore, look in the Devices category in iTunes Preferences. All backups made are timestamped and are identified with the iPhone's name at the time of the backup. Look for:
• a backup of the phone using the new phone's name prior to the erase and restore, or
• a backup with the same date and time as that when the phone was erased and restored (not the date and time AFTER when the phone was erased and restored!). This may be the case if the new and old phones have the same name.
If a backup is available, you can erase and restore again using that backup. The phone will be restored with what would hopefully be the original image of the new phone.
If no backup was made prior to erasing and restoring the phone initially, then there is no way to
undo it, meaning your phone's original data has been lost.
--tonza -
I’ve tried to update my i-Tunes version after the site suggested I should following my i-Pad Air being plugged into it for the first time. The update seemed successful but the program would not open at all despite switching off the PC and re-starting several times. I then tried wiping the original software from the computer and re-downloading from scratch. Each time I tried the download failed with a message saying “Service “Apple Mobile Device” failed to start. Verify that you have sufficient privileges to start system services” At this stage, the only way forward was to “abort” the download. This I have done now four times and the same thing happens. When I did finally manage to get an i-Tunes shortcut on my desktop, the program wouldn’t open saying: “i-Tunes was not installed correctly. Please re-install i-Tunes. Error 7 (Windows error 193)” Any ideas to resolve this?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I just got the iPhone 5 and took it on a trip and took a bunch of photos on it. I just came home and hooked it up to my Mac for the first time and hit restore. All of my trip pictures disappeared. Is there any way I can retrieve them?
Did you by chance have photo stream turned on? If so then they might be there. When you restored your phone it deleted everything and they will be unretreivable from your computer.
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i put my new iPhone into iTunes for the first time, and chose to back it up to the iTunes i had on my iPod, but that made all my contacts on my sim card disappear, how can i get these contacts back?
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer -
I bought a MAC for the first time and plugged my Itouch into it to download my music on it, but is says The iPod “Rick's IPOD” is synced with another iTunes library. An iPod can be synced with only one iTunes library at a time. What should I do?
Same as you would if you bought a pc; copy everything from your old computer to your new one. Then you can just sync everything from the new computer, as you did with the old one.
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