Plugging in earphones causes zen vision: m to shut do

i've never mis-treated my zen, always taking great care with it. but lately i've stopped being able to use it, because just plugging in the earphones will cause the 'shutting down...' message to appear, and it's bye-bye music.
one thing i've noticed is the little black ring inside the earphone part has gone missing. I've asked creative if they could perhaps send a replacement part out, but they refuse as i'm outside the warranty (I bought it from them refurbished). but even if i cover up the part that's now 'showing', it still does the same...which strays me away from the whole shorting out theory
?has anyone had this problem? how do i fix it's

gadgetdr.com

Similar Messages

  • Zen Vision M. Keeps shutting down! Hel

    I've had my Zen for a little over a year now and have had no complaints to date. Recently though it has started to shut itself down mid song for no apparent reason. I thought it might be some corrupted data so I reformatted it and put a couple of albums on it to test it out but it still shuts down after 3 - 4 songs. Is it the battery? have I picked up some sort of bug?anyone have this problem before?

    I've been having the same issues with my niece's vision m. It's a year old, and only recently it started shutting down, the actual message Shutting down appears on the screen and turns off, you turn it back on it starts up and begins playing the song where it was last at like normal, then 2 - 3 second into it it does the exact same thing. Anyone know what is going on ?

  • Can I leave the zen vision:m plugged to the AC charger long time, one week for examp

    Hello, I would like to use the zen vision as a jukebox, playing music 24 hours per day for long times (weeks for example), and I would like to know if is possible to leave it plugged to the AC constantly, using the power of the AC charger instead of the batteries. I would like to know exactly what would it happen, I mean, if the player is 00% charged, would it discharge or would it use only the AC power, or would it use the power of the batteries and when they begin to decrease the AC will charge them?
    I know that usually it is not very advisable let the charger plugged due to the heat buildup, but I did it to a lot of devices before (cd players for example), and I never had a problem, I think is only a little bit excessi've way of caution.
    Thank you in advance

    I would not recommend it, It isn't documented but I don't think this is the intended use of the Zen Vision:M
    Number one; the LCD screen would constantly be on, and is bound to burn out. Maybe not after a week, but a considerably short time compared to standard usage.
    Number Two; how would the motor of the hard dri've hold up, spinning continuously. Its small, very fragile and not ment for heavy duty work is my assumption.
    Number Three; As far as the battery is concerned, I don't know what would happen. I know that after the charge is complete the charging supposed to stop. But what would the effects be after never using it's Rechargable batterys can still die, and loose there lifespan when not used for a long time, and old unused batteries may leak causing some damage and maybe even an injury,
    Number Four; This a "Portable" MP3 player, and is most likely logically designed, tested, and approved under specific specifications and usage. Not to mention you'd be waseting half the funtionality of the player. The Vision:M was made to be a specticle, Look, it has a touch pad and buttons that light up. It shows movies and pictures, it can record audio, play FM Radio, and sync up with Outlook. You wanna stick something like that on a shelf for weeks?
    You need more of a stationary Jukebox with Hard Dri've support and MP3 functionality. I don't know where you can get one or even if they exist. But my guess that they'd be really expensi've.But on the other hand I'd feel more comforatable experiementing with a Zen Xtra. Because its bigger, studier, the battery is removable, cheaper, and it functionality is more focused on what you want to do which is just to play music.
    Though even it was ment to be portable....
    <SPAN class=time_text>
    Message Edited by TimT on 06-2-2006 :05 AM

  • Leaving Zen Vision:M plugged in to wall outlet

    Just bought my ZVM, so I would like to know this. If I power Zen Vision:M through the wall outlet, does it utilize the battery in anyway? Will it shorten the battery life?

    From the Wikipedia: http://en.wikipedia.org/wiki/Lithium_ion_battery
    A unique drawback of the Li-ion battery is that its life span is dependent upon aging from time of manufacturing (shelf life) regardless of whether it was charged, and not just on the number of charge/discharge cycles. This drawback is not widely publicized.
    Guidelines for prolonging Li-ion battery life
    Unlike NiCad batteries or NiMH batteries, lithium-ion batteries should be charged early and often. However, if they are not used for a longer time, they should be brought to a charge level of around 40%. Never use the <I>battery care</I> functions some cellular phones provide for nickel based batteries. (This will deep cycle the batteries.)</LI>
    Li-ion batteries should be kept cool. Ideally they are stored in a refrigerator. Aging will take its toll much faster at high temperatures. Keeping them in very hot cars can kill lithium-ion batteries.</LI>
    Avoid running the battery through "deep discharge" cycles ? that is using it until it's fully depleted to 0 %.</LI>
    Buy Li-ion batteries only when needed. Look at the manufacturing date. That is when the aging process begins.</LI>
    When using a notebook computer running from fixed line power over extended periods, it is advisable to remove the battery and store it in a cool place. <B>However, check the manufacturer's instructions before removing the battery.</B> Many laptop manufacturers recommend against removing the battery from a laptop while it is plugged in, as this can damage a laptop designed to operate with the battery installed. Some manufacturers are also concerned about dust accumulation with the battery removed.</LI>

  • Serious Issues with Creative Zen Vision M 3

    This all started when I was fast forwarding through a track and it freezes. So, I did reset and it's in recovery mode, whereas usually it will just restart again.So I tried turining it on and off and was still stuck in Recovery Mode. Tried plugging it into the computer, the computer doesn't recognize it. I did everything the website told me to, but my computer will not recognize that it is plugged into the usb. When I have it docked it will not let me do anything at all. I tried to clean it up and it stays in "scan disk" for hours,I tried to format it, knowing it would erase everything but hoping it would fix, and when I tried to format it, I got a message saying "harddisk problem", when I rebbot it simply reboots back to Recovery Mode and the other option I have is reload firmware, and it prompts me to start updating firmware, but my computer won't even recognize that it is plugged in , in the first place, so I am at a loss with what to do next. The best help Creative can give me is email support. As most of you probably have found out there is no technical support phone number, only for returns/exchanges. I am using Windows Vista if that makes a difference, which it probably does since nothing seems to work on Winows Vista, and when I look at My computer, it shows that the device is present, but yet I can't access it through any media source or when trying to install this firmware? garbage. Any help would be extremely appreciated. Thank you in advance. Sarah

    That is just crazy, I am so sorry....Mine was bought just this past June, my boyfriend bought it for me because ipods seem to have really negati've reviews when it came to needing repairs and so on... It hasn't even been a year!! I pasted the st and second email below. I can't believe how frustrating this must be for you. I am still extremely annoyed though, it seems like the only option I have now is to send it in , and god knows how much it may cost to fix it. They really do have some customer service issues. They even elude that no matter if I am under warranty or not there is a possibility of "fees" ARGHHH!!!! Most recent email: Dear,Thank you for replying Creative Technical Support.From the description you provided, I can see that there is a "hard disk
    error" in the screen of the ZEN Vision M and the troubleshooting steps
    did not help. I apologize for the inconvenience caused. Please allow me
    to help you.Based on the description of the issue that you have provided, it appears
    that your product needs to be scheduled for a repair or replacement.
    Please note that your product will be tested upon receipt and if no
    malfunction is found in the product, it will be returned to you. Please
    follow this link to have an RMA issued for your product:http://us.creative.com/onlinermaAll applicable fees will be assessed at the time that your RMA is
    processed in an effort to expedite the repair or replacement of your
    product.You might want to browse our online store for accessories for the Zen
    Vision: M. These accessories will definitely enhance your experience,
    and will allow you to get the most of your player. A leather case for
    your Vision:M is a great product to protect it from scratches. http://us.creative.com/products/prod...=&product=4486If you still require assistance, please reply to this email with any
    previous correspondence to ensure the quickest and most accurate
    service. Thank you.Best Regards,<name removed>
    Technical Support
    Creative Labs Americas Original Message Follows:
    ------------------------ I have done all of the things you have told me to do and still no
    change. I cannot get out of recovery mode....and the computer doesnt
    recognize no matter where it is plugged in. It is fully charged, and that
    is the one thing it will do, is charge, otherwise, when it is docked it
    wont let me scroll or select any options. Thank you in advance for any
    help you can give me. Is there a number I can call?
    On Jan 2, 2008 2:43 AM, Creative Americas Customer Support wrote: 1st email:
    Thank you for contacting us at Creative Technical Support; we appreciate
    the opportunity to assist you. I understand you are having issues with your ZEN Vision:M could not be
    recognized by your computer and could not get out of the recovery mode.
    You had also tried formatting and updating the firmware but failed to doso. I'm sorry for the complications you are having with your player.
    Also, I would like to apologize for any inconvenience this issue(s)
    is/are causing you. Let me see what I can do to assist you.Prior to sending this email, our website asked you for some simple and
    easy troubleshooting ste
    ps.
    The steps that I'll be suggesting might be
    the same as what were asked previously, but these will be essential for
    us to resolve your query.With regard to your issue , please try the following troubleshooting
    steps which may help resolve the issue.. Check all connections to make sure that your player is securely
    connected to the PC. If you have already verified your connections, you
    might try using a different USB port preferably one located in the back
    or a different USB Port.2. Try to access the Recovery Mode on your player and run a disk clean
    up you may also try the format option. For more information on how to
    access the recovery mode please visit our Knowledge Base article,Recovery Mode: What to Do and How to Access
    http://us.creative.com/support/kb/ar...p?l=3&sid=47943. If you have tried all the steps above and your Zen, is still not
    being recognized by the system, please refer to our Knowledge Base
    articles:MP3 player not detected
    http://us.creative.com/support/kb/ar...p?l=3&sid=4275USB - General Information and Essential Troubleshooting
    http://us.creative.com/support/kb/ar...p?l=3&sid=2490If the player is now recognized in the Device Manager but not in the
    applications including Windows Media Player, please refer to the
    article.MTP players not recognized
    http://us.creative.com/support/kb/ar...p?l=3&sid=00534. If you have tried all of the steps above, then you will want to go to
    our extensi've Knowledge Base for further troubleshooting ste
    ps.
    Here is
    the link: http://us.creative.com/support/kbIf you are still experiencing the issue, please respond to this thread
    on the outcome of each of the troubleshooting steps suggested and on
    your information on the following:. Does the player works fine by itself (boots up and plays music
    normally)? If no, do you see any error messages on the player's screen?
    2. Does the player works on another Windows XP (with at least Service
    Pack ) computer?I apologize for the issues you are having on your player. In the
    meantime, you may like to take a look at our Zen Aurvana In-Ear
    earphones that is acoustically and ergonomically designed for a superiorlistening experienceThe Creative Zen Aurvana In-Ear Earphones are premium earphones that
    significantly reduce up to 90% of ambient noise. Ergonomically designed,
    the Zen Aurvana In-Ear Earphones completely transforms your listening
    experience. Powered by efficient Balanced Armature drivers, the
    earphones are acoustically tuned for exceptional audio performance.For more information regarding this great accessory for your player,
    kindly check it out on our website at:
    http://us.creative.com/products/prod...7&product=4702
    I hope I have helped address and resolved your concerns. If in any case,
    other complications occur, please do send us a reply with any previous
    correspondence so we can look onto other solutions that can help solve
    this case. Thank you again for contacting Creative Technical Support.Best Regards,<name removed>
    Technical Support
    Creative Labs AmericasOriginal Message Follows:
    ------------------------==================================
    Subject: CLI - Technical Support Request - (ZEN Vision:M)
    Self Description: Intermediate PC User
    Region: Americas
    Country: United States of America Support Inquiry: ID(8) My MP3 player is not detected
    Product: ZEN Vision:M
    CCPP Certificate Number:
    Serial Number:
    Purchase Date: 20/6/2007 Operating System: Windows Vista 32-bit
    Creative Model Number: DVP-HD0003
    Computer Brand/Model:
    Processor/CPU:
    Memory:
    BIOS Type/Revision:
    System Board/Chipset:
    Detailed Problem Description:
    My computer isn't recognizing the player. I can't get out of recovery
    mode. When I try to format it says there is a hard disk error. When I
    try to update the firmware it won't let me because it acn't detect the
    product. When it reboots, it reboots to recovery mode. I can't access
    the main settings or screen. When it is docked it won't let me do
    anything. I tried all the suggestions on the site. The product was 50%
    charged when I was doing all this. It won't let me reload firmware
    either.
    Moderator note: Please remove the name of the advisor before posting up e-mails received from Customer Support.Message Edited by Catherina-CL on 0-22-2008 0:59 PM

  • NOT so happy CONCLUSION after all -- Installation of my ZEN Vision M (30 G

    Sunday 2/3/06
    Let's see, I had a problem with losing my AUDIO. Finally, I had to do a full re-install on my S.B. Audigy 2zs. I even moved it to a different PCI connector on the MB. After a full re-installation... sweet sound again.
    As to the Zen itself, I keep having problems.... I am trying to update all the applications (C MediaSourde and C Media explorer) and even there I am finding problems.
    When I download the upgrade file to my PC ([color="#ff3300">CMS5_PCAPP_LB_5_0_38.exe), and?try opening it, it HANGS... that's it... so I have not been able to upgrade it. And if I don't upgrade it, then I will have the same erratic behavior will all these applications. They work sometimes and sometimes they don't.
    If I really force the issue, opent the explorer and the MediaSource, where I have my "library" of songs... and WHEN the ZEN is recognized by everyone (This is ramdon condition, sometimes yes, many times no), I am able to drag and drop some songs from my "library"?to the ZEN.... but I?still don't have a clear path to do this consistently... ?
    Tuesday report 2/26/06:?
    [color="#ff0000"](I?don't want anybody to get the ideal all is well now... I thought it was... Yesterday, but not today)
    Today I?was able to?to Rip a couple of CDs and "transfer" them to the ZEN. Some of the songs?have noises?though... I don't know what causes that. But the applications are still buggy, they don't work consistently all the time. I just "sense" something is not right with my PC.
    [color="#ff0000"]No only that... This installation knocked off my Audio!... even though I have a Creative Sound Blaster Audigy 2zs platinum! (Audio Card)... So I have NO SOUND right now?and therefore I can not use WMP-0 to rip cd's because it tells me I have not audio and I am not in the mood to deal the WMP now. So I had to use the Creative MediaSource 5, to do the ripping and the synchronizing. It did the job ok, except for the noise...
    I tried everything to re-install my Audio. Tried the latest dri've...Nothing. Went back to my old one (before this installation) and it DID NOT work either!? Amazing how complicated this has become....
    Monday report 2/25/06: I did not do much on the Zen today. But I did notice the WPM 0, still goes crazy (crashed) when trying to find the Zen. The WMP0 crashed today once. Also, there seem to be some conflict among certain programs... It almost seems as if more than one applications is biding for the Zen when they see it. (i.e. if the WMP is open and try opening the Creative Explorer app... it will not open... but only until I close the WMP...then the apps springs up just like that. That's it. - Good night.
    I SO, IT seems like I am not out of the woods yet... I wonder if I ever will.
    <font face="Times New Roman" size="5" color="#ff3300">?
    <font face="Times New Roman" size="5" color="#ff3300">Quick Tips (I see people asking the same questions)
    If your ZEN seems "dead" then you need to RESET it. How? insert a "clip" (or other sharp tool. Clip works best) in the hole for RESET, located at the bottom of the ZEN (by the "dongle" connector)<?
    Connect your ZEN to a "USB-PORT" (not to a "hub")?A USB-PORT is located on your computer (the box). A "Hub" is a little box connected to one USB-PORTS and it "splits" this port into several USB-Connectors... ideally useful for "devices" that do not required lost of information or current (i.e. mouse, drawing table, keyboard, etc). Devices that required a continuous or heavy amounts of information (i.e. External Hard Dri'ves, Camcorders, Webcams sometimes, required an individual USB-PORT)<?Two things here:?- This link is for the original messagehttp://forums.creative.com/creativel...essage.id=7293?[size="+2"][color="#ff0000"]2- Happy Conclusion installing the ZEN Vision M (30 Gig)<i>(I am writing this for several reasons. Mainly, because it was a difficult installation and I wanted to summarize the 200 or 300 steps/actions I did that led me to solve the problem successfully. I always do this when I have a difficult installation and then I save it for the next time I need it (i.e. changing computers). I certainly don?t want to waste all that effort. One thing I learned about ?technology? is hard to learn it but it can be forgotten so easily, if you don?t take notes.)</i>
    <p align="center">---------------------------------------
    [size="+2"][color="#ff3300">What was causing the problem?
    Two things:
    First, problems with Windows and the computer itself.
    Second, the Creative applications were horrible at first, they would not open right away and when they did? sometimes 5 or 0 seconds later? they would crash just by clicking on something? and so Windows kept giving me those Error boxes and I kept sending them to Microsoft?(I must have sent at least 00 if not more!) I was also having problems with my graphics, every time an application would crash, then all kind of weird graphics would take place when dragging things around. I also had problems at one time with my Anti-virus/fire-wall Icon going dark after several re-boots, so I had to kick it to get it working?. Oh well, I just want you to get a flavor for how bad things were yesterday.
    When I first installed the software, nothing worked!... My computer was noticeably SLOWER and SLUGHISH? Actually I was worry about my computer itself because I have never seen it this bad!... I thought a virus the size of an elephant had gotten into the pc somehow, no kidding so I ran the anti-virus, anti-spy, just to make sure. Sometimes if you firewall is down, you can get viruses in an instant!... I hope you people know this by now. And if the firewall fails and viruses get in, is just at moments like these? when you are trying to get things to work and downloading stuff from the Internet and so on.
    The computer was just sloooowww? sluggish?.. and crashy (new word?)?.
    I must have rebooted my system from 40 to 50 times, and I am not exaggerating. At some point I even had trouble turning off the PC. There were like three time where it would just sit there in ?limbo? (hung/crashed), so I had to actually switch the?PC OFF on the back of the box, the only way to turn it off? And of course, when you do that, you can be sure you will have all kinds of interesting things when you try to boot up again! (like all kinds of funny displays on my screen, or Windows giving me the ?black screen and white text? asking me to choose a way to boot up, like ?boot up normally? or ?boot up using the last configuration that worked,? (I did this like?7 times all together).
    [size="+2"][color="#ff3300">So how did?everything go?from ?so bad? to ?so wonderful?? <i>I don?t really know exactly!</i>
    But I suspect three things happened:
    - Windows sent me a couple of upgrades (I get them automatically)? I have NO IDEA what they were, but whatever they were, helped!
    ?2 - As I read and read, things began to come back to my brain. Especially a post reply that gave me the hint (Reformatting the dri've in the Zen) would finally let me ?transfer? my stuff to the Zen
    ?3 - An lastly, after I have ?cleaned, reformatted the dri've, got rid off the ?firmware? (not a good thing to do), Then I could not make Windows see the ZEN no matter what I did!? I did what worked before (connecting and disconnecting the USB cable from the white adapter (dungle?) connected to the ZEN). Usually when you do this, Windows being a ?plug and play? OS, it usually ?sees? when a new ?device? is plugged in one of the USB ports, or disconnected from a port, as well. In other words it ?recognizes? the device (connectivity) and if the software and driver are already install, the device should come ali've and work! That is the reason you always install the software and drivers first, and usually re-boot the system once, so that when you connect the ?device? (ZEN), it should work!
    [size="+2"][color="#ff3300">Let me recap I what happened:
    ?- I installed the s/w and as I already said, it was horrible.
    ?2- The Windows updates, somehow were helping a little bit.
    ?3- I also downloaded the latest updates from Creative.com (downloads/upgrades). I downloaded the ?firmware? (the ?upgrade,? <i>which is the OS=Operating System for the ZEN. Just like ?Windows? is to the PC)</i> and other ?patches? for?the ?creative media source 5? and ?Zencast organizer? (3 updates). I am sure this upgrades helped some, as well.
    ?4- After trying so many times, I was finally able to open the ?Zen Media Explorer? (Icon looks like a picture of the Zen). When this opens, it shows you everything inside the Zen just like in the ?explorer? (nice). That meant I had connectivity! (good).
    ?5- Since I had ?connectivity? (access) to the ZEN, My next attempt was to ?transfer? some files down to the ZEN? but this proved impossible!... Somehow, at some?point, by accident (I?did not even notice it)? I was able to transfer ONE song to the ZEN, which gave me hope. After all, if you can do it once, you should be able to do it again. BUT, I couldn?t
    ?6- Then a nice lady?who responded to my first post, told me she had basically the same problems and the solution was to ?Clean and re-format? the ?Disk dri've?in the ZEN. She said that once she?did that, everything would sort of fall into place? and she was right!
    ?7- I unplugged the ZEN from the PC and read somewhere how ?to clean, reformat, upgrade or replace the ?firmware,? Not sure still, but it'ss something like ?resetting (with a clip) the Zen and holding the ?power? slide in the ON position? something like that, and that brings a special screen with 4 choices:
    Clean<
    Reformat dri've (erases everything!), <
    Replace firmware (careful here!), <
    Reboot. <
    Then it'ss pretty easy?to do a lot of ?damage? in a few seconds!... ([color="#ff3300">careful here if you are not used to the sensitivity of the "touch-pad")In my case I did not care since I had not put anything there yet. I erased EVERYTHING!... (not a good thing). I should have been more careful and simply use option 2 (reformat the dri've). Chances are this would have been enough to transfer songs to the ZEN. But since I get crazy when doing stuff like this, I went ahead a cleaned everything.
    ?8- Then I realized I had erased the ?firmware. As you already know this is the ?heart? of the Zen. (like Windows to the PC). Finally I went to Creative.com/downloads and downloaded it (the full version). But if you remember in #3, I had also downloaded the ?firmware? upgrade as well. The reason this is significant, is, that when I finally recovered ?connectivity? to the ZEN, I? tried both files, but the one that ZEN accepted was the upgrade! (I found this interesting? since I would have thought the full version would have been the correct choice? see?... little things you learn.
    ?9- As I already gave you a hint in #8, once I had the ?firmware? ready to install, the system kept telling me it could NOT see the ZEN. I connected and disconnected the USB cable several times? rebooted the pc? this helps sometimes, but nothing!... FINALLY, I read somewhere, I should go to the ?device manager? and check what was going on.. ? EUREKA ? indeed I found the ZEN with a ?Yellow mark? on the side, which always means trouble. Basically, I used the ?uninstall? option (based of the principle that simply ?un-installing and installing back something? sometimes this works. In other words, the ZEN was ?stucked. So when I ?removed? It from the ?Device Manager? list (I don?t recall if I rebooted here? but it never hurts!), then all of the sudden? a little icon in Windows (on the small tray=bottom right corner (with the clock and Date),? acknowledged?a new deviced had been connected to Windows. (connectivity back again! Yeahhh).
    ?0- Now that had ?connectivity? (Big step), I could try installing the ?firmware. And as I already explained, the ?upgrade? was the one that ZEN took. As soon as you clicked on the file, a box opened and asked if you wanted to install the ?firmware. I said yes and voila!... The Zen started accepting it's and when it ended, just like a PC, the ZEN rebooted itself and I was able to see the familiar interface (the same folders as before) but not contents at all? empty!
    ?- At this?point?I opened the ?Creative Media Source organizer,? went to my ?playlist? and from there, just click and drag some songs and dropped them on top of the Zen Icon (just like dropping files in a folder). And yes, the files were finally ?transferred? to the ZEN. Unplugged the USB cable from the Zen (or the Zen does not play anything). The songs were there and I was FINALLY able to listen to them from the ZEN!... Wonderful. Oh yes, using the same technique (drag and drop), I put a wmv video and was able to watch it as well... Now I know why people rave about the little screen... nice!
    ?2- In the mean time, without noticing? Just like the nice lady?from the post said, everything seemed to have fallen into place!
    ?In Summary: The applications ( the creative programs=icons)?were opening normally and quickly now, and many of the errors I got before when clicking on certain things, disappeared. I am sure I will still find some problems here and there, but basically the thing works now the way it is supposed to.
    ?Just a matter of clicking, dragging and dropping items?into the Zen?.yes, that simple!
    ?Good luck!
    [url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=7293">[/url]
    Message Edited by em2253 on 2-26-2006:39 AM
    Message Edited by em2253 on 2-3-20060:32 AM
    Message Edited by em2253 on 2-3-200602:26 PM
    Message Edited by em2253 on 0-02-200702:3 AM

    [url="http://web6.streamhoster.com/em2253/ZEN/ZenDeviceManager.wmv]See Movie[/url]?Hi, take a look at the movie... hopefully I answer to your question is there. [b]Let me know if you can NOT see it... [/b]and I will send you a picture. [color="#ff0000"]and if you can see the movie, give me feedback on it. Did it look ok in your computer? (it changes with all computers depending on your setting and player!). [color="#ff0000"]Was the sound ok?I almost wish I had not titled this post as "Happy Conclusion." It was happy but only a day or two... then I started having other problems... unbelievable. So, If I gave the wrong impression, sorry!

  • Zen Vision :m vista problem

    Hi everyone, I?m having a problem with my Zen. I?ve searched the forums and could not find anything that could help me. So maybe one of you knows what to do.
    So here's the rub: My player works fine with my old laptop, it runs XP. I just purchased a new( and considerably more badass) laptop that runs Vista home basic. When I plug the mp3 player into the vista machine it( the mp3 player) freezes immediately and has to be reset. It does not freeze when plugged into my XP machine. Will reformatting the mp3 player fix this? The only reason I haven?t done this yet is cause Im trying avoid erasing the thing. If not that then what?
    So?.help me please and thank you.

    Re: Zen Vision :m vista problemF
    kayzinwillobee wrote:
    Hi everyone, I?m having a problem with my Zen. I?ve searched the forums and could not find anything that could help me. So maybe one of you knows what to do.
    So here's the rub: My player works fine with my old laptop, it runs XP. I just purchased a new( and considerably more badass) laptop that runs Vista home basic. When I plug the mp3 player into the vista machine it( the mp3 player) freezes immediately and has to be reset. It does not freeze when plugged into my XP machine. Will reformatting the mp3 player fix this? The only reason I haven?t done this yet is cause Im trying avoid erasing the thing. If not that then what?
    So?.help me please and thank you.
    Do a Cleanup.Reboot on the player. (NO Reloading firmware)

  • Zen Vision M Problem, help please A

    Just got a Zen vision M, and its really pissing me off. I installed all the software, and plugged it into the computer. The blue light started flashing, and has been for the past 3-4 hours. I then tried plugging it into a wall adapter i have that has a USB port on it. thsi caused the screen to come on (shock horror!) and the charging symbol to come on in the top right corner. I left that for an hour, but to my display it did not charge at all. At one point it turned on and started playing music, but then turned off after about 5 minutes. Please help

    You could try rebuilding - with the Zen turned on, press the reset button (at the bottom next to data connector) with something like a straightened out paper clip. This will make the Zen reread all the tracks and rebuild it's database. It'll take a few minutes. If that doesn't work, try a full reset - see http://forums.creative.com/creativel...p&message.id=3?Try "reboot" first, then "clean up". Good luck!?Jim

  • Creative Zen Vision M (30gb) - Is it the end?

    Hi all,
    I've read a lot of posts and think the only way to find a possible solution to my problem is to just post it....
    I've had my Creative Zen Vision M (30gb) for about?2.5 years, apart from crashing a few times, I've always loved it and would never go near Ipod!
    Lately however it's done something, that it has done before which is to suddenly 'remove' about 2000 tracks, it would go funny, crash and reset a few times, recharge with the plug and it was fine again, the tracks 'reappeared'.
    Now it seems when it happened this recent time, 3000 tracks went and I was left with about 000. So i tried formatting everything cause it just wouldn't rectify itself, then I chose to reload the firmware but everytime I tried to connect it to my laptop it would say my player wasn't connected.
    I have recently baught a new laptop with Windows 7 and even without the software it detects it fine and I think I could just drag music over to it now. BUT - It only has 50mb of memory! Plsu MP3 Recovery Tool and online detection firmware thingy justy doesn't think my player is connected or says cannot update firmware on windows 7?
    So my questions?are - how do i fix it's Is my memory fried, would it be worth getting out the old laptop? Where do i go if i want to repair it's Even if it detects it in XP, the software doesn't detect the player.
    Can anyone shine any light here? Am I forced to buy another Creative product or do I jump ship?

    If the XP computer has WMP installed it may not detect the player (the firmware file) It works best on XP /SP2 WMP0 installed. The issue with WMP is a sticky in the MP3 players forum.

  • Sick Of This - Creative Zen Vision:M isn't recognized by SO

    Hi everyone,
    My PC doesn't recognice my Creative Zen Vision:M 30GB, it used to show my mp3 player as connected before, but since last week neither my PC nor the Creative Media Explorer can't connect to the player.
    I have reverted the Microsoft Windows Media Player to the v0.
    My SO is XP SP3.
    I already have installed the Creative Media Source.
    I couldn't get into "reboot mode" on my mp3 player 'cause it has run out of battery.
    Thanks in advance.

    Zen Vision M 309Well, I had my zen for going on 3 years...Strangest things is that it will not turn on at all.. I tried all the online documents
    -Resetting it with the USB (nothing plugged in , using the back ports)<-- in which my computer does not recognize the device even if i change to another computer or another USB port; i even purchased another USB cord and same results
    - I bought a wall charger (left it plugged in overnight); nothing i only see the CREATIVE screen that displays, doesn't respond to any buttons I push
    Same two?effects will wall charging/ computer charging
    -When plugged into computer or wall sometimes it will show the CREATIVE screen, or sometimes it will show a blinking light above where the power is...
    I tried also to reset it while it powers on and it doesn't do anything
    When trying to update the firmware, a message says that the device is not connected when it is..
    This is becoming expensi've, and i cannot find my receipt to even get a warranty,,, please help

  • Is it possible to charge Zen Vision:M without drivers install

    Ok, here's the deal.. I bought my Vision:M, installed the software on my home computer, charged the player up, put my songs on.. Everything went fine. I had to go out of town, so I brought my laptop, thinking I'd use it to recharge my player. However, when I tried to install the software, I found out that it's not compatible with anything other than Windows XP (I have windows 2000 professional on my laptop) So, I tried just plugging my player into the USB port on the laptop anyway. The player turned on, and the lightning bolt came on over the battery. Hooray! But, it never did actually charge. Left it plugged in overnight (about 6 hours) and in the morning it had the same amount of charge as when I had first plugged it in. So, today I visited a couple electronics stores to try to find a car charger.. no luck. Nobody had a charger made by creative labs, and the "uni'versals" I tried didn't work.
    I bought and tried two. Both caused the player to turn on when plugged in, but neither actually charged it (the lightning bolt never even came on over the batttery pic) I can't seem to find drivers anywhere for this that will work with Windows 2000. Found a 39 meg file on this site here (the player organizer, I think) but even that wouldn't install, because it said it failed to detect a supported product (my zen was plugged in, but now has no battery at all left) So, sorry to ramble so much... Can anyone help Is there any way for me to charge this thing I'm gonna have a LONG dri've home (400 miles) and don't want to do that without my tunes. Thanks in advance!

    I use this one: Griffin Technology iTrip Auto Uni'versal Plus (7259TRIPUNP)http://www.circuitcity.com/ssm/Griffin-Technology-iTrip-Auto-Uni'versal-Plus-7259TRIPUNP/sem/rpsm/oid/68474/catOid/-2927/rpem/ccd/productDetail.do?Its an FM transmiitter and if you take along the sync adapter and your USB cable you can plug it in to the Itrip and the Zen Vision M will charge as your are listening to it.

  • Does the Zen Vision M come with the A/C power adapter in the

    I'm getting a Zen Vision M, and was lead to understand it comes with an A/C adapter for recharging. Looking in Creative's shop and on amazon.co.uk , this is the list of package contents:
    ZEN Vision:M?
    Earphones
    Sync Adapter
    USB Mini-B Cable
    Pouch
    Installation CD
    User?s Manual</LI>
    Does this mean it does NOT come with an A/C adapter? I really hope by 'sync adapter' they mean the A/C adapter as well?

    I bought mine from Amazon when they first came out, package included the AC, USB cable and the dongle.
    I've also recently bought the cradle which came with an USB cable.
    The first version (mine) came with a small dongle to attach to the bottom of the ZV:M which had slots for AC, USB and AV - the cradle is the same thing but enables the ZV:M to be sat upright on its own.
    I'm guessing that Creative are going down the iPlod route and providing the capacity to charge whilst docked, but external power as an extra cost.
    http://uk.europe.creative.com/shop/p...asp?product=24 shows the cradle
    http://uk.europe.creative.com/shop/p...asp?product=23 shows the dongle
    The cradle description suggests that the AC is included, but it's not totally clear - I certainly didn't get an extra AC when I bought the cradle in April.
    Best thing to do is to give them a call (0800 376 7954 so free in the UK) and ask if a plug is in either of the above packages.
    Chris

  • Creative Zen Vision M Media Explorer does not work on Vi

    I plugged in my device, all I can see was the name of the device under Portable Devices.
    When I access Media Explorer, it said my device is not connect but in fact it actually is.
    If I copy a file via Portable Devices, it automatically freezes up my computer.
    Any idea how to resolve this problem?
    Best regards,
    TriMessage Edited by trihhoang on 0-23-200702:32 PM

    You should be able to use WMP 2 to sync your files to the player . As long as the files have album art it will transfer. You can not add the album art to files that are already one the player .You would have to delete & then sync the files that have the art. Also You may be able to use the Zen Vision M Explorer for Vista on the Win7 just install using compatibilty mode for Vista (if Win7 has that as an option) there was one written for 64 bit systems as well as 32 bit. You can tell which is which by the file name. 64 is in the file name for a 64bit system/ 32 in the 32 bit system file name.http://support.creative.com/Products...VARSET=prodfaq:PRODFAQ_433,VARSET=CategoryID:23 Click on View all Downloads

  • Problems Please help...zen vision

    I have an Creative Zen vision and installed it and the computer detect it but I cant install it because the computer cant find the drivers? and I have sp2 and windows media player 0... HELP!!

    I also am having this issue. Where I have installed the software for the M and after doing so I plug it in and get the Driver installation that fails to find drivers. If I try to open the creative explorer or the firmware upgrade released yesterday both say no device attached.

  • There's video problems with my Zen Vision:M already (M video cable related) Please help

    Some background...
    System:Windows XP with Service Pack 2.
    Player: Brand new Creative Zen Vision: M with no firmware updates.
    My Zen Vision:M has a problem (besides the scratch and fingerprint attracting top surface): It won't play videos on a TV screen when the M Video Cable (also from Creative) is linked to it anymore. It's only been a few hours...
    I had the cable already, and got the player today. I let the player charge to /4th of a battery while I was setting up all the software. I ran the software programs just to take a peek, only changing the name of my player (to my name). I used Winamp 5.3 to put a music track on the player to test it. After that, I hooked it up to the VCR in my room through the white and yellow A/V plugs in front. It worked just fine. It to the tv a little large, but I was okay with it.
    Later on today, the new AC charger I ordered came in the mail (Player came through UPS, charger through USPS). I looked at my old charger (Creative Zen Touch) and realized it would work with the plug-in part of the sync unit at the bottom. I tested it for a minute and it did. I still took it out and tried the new one. This is where, I think, something happened. I had to press the sides to get the thing in, and it was hard to come out. Everything still fit just right, and nothing seemed to be wrong. I used my old charger as I added more of my music library. Now it was on to videos. I had to convert the first two test vids (they were .wmv), but they played on my player fine. I put a bigger .wmv file onto the player to see if it had to convert it, and it did. It still played on the player. When I go to hook it to the TV with the A/V cord again, there was nothing but a black screen with the occasional diagonal scan line. The sound is still there.
    Besides quirks with the navigational system, the player is still great for music and video. Still, I needed no video capability, and one of the things that made the ZVM a buy for me was watching my vids on the big screen. I'd return this for a second try, but I want to know if this is a recurring issue with you guys and if there's something I can do to fix it before a return. Did I mess with a setting? Should I get new firmware? Did I do wrong using my old charger? If any of you have an answer, or need more info on my situation, please let me know.
    And BTW, does anyone know of some better software for organizing files on the ZVM? I used Winamp for my Zen Touch and the music on my ZVM, but videos are another ballpark. I can't transfer a video from one folder to another folder (assuming both folders are on the ZVM). Not to mention the music I transferred using Winamp isn't even showing up in Windows Media Player. I think I need a different program altogether.

    I have got a new Creative Zen Vision W and getting the same problem....when i attach to the tv then i am able to hear the audio content and the video does not show.Are we missing something ? or is it a problem with the player. Also the software provided with the Zen converts small .vob files to .wmv when ever the size is large it gives an error 'conversion?unsucessful'.Any body facing similar problems please help.

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