Plugging in iphone and itunes is telling me to download the 64-bit version.

when i plug my iphone into my computer, itunes keeps telling me to go download the 64-bit version. so i uninstalled itunes and went and downloaded the 64-bit version. i went back into itunes, and it told me the same thing. i'm using a windows 7.

I have a similar problem. When I plug in my iphone it told me to uninstall and download the 64-bit version. When I did that, the 64-bit version wouldn't open because my "library was created with a newer version of iTunes". It appears I can either have my library OR I can sync with my iPhone, but not both. I haven't been able to find answers for this problem.
It's a brand new PC laptop, running Windows 7. Any other specs I should mention?
I would appreciate any suggestions anyone can offer me.

Similar Messages

After downloading the 64 bit version of itunes, when i plug my iphone in, it says that i need the 64 bit version software

after downloading the 64 bit version of itunes, when i plug my iphone in, it says that i need the 64 bit version software
PLEASE!!! LOL

Hello Rob,
It sounds like you have installed the 64 bit version of iTunes, but you continue to the get an error message that suggests to download the 64 bit version any time you connect your iPhone. I understand that you have already uninstalled and reinstalled iTunes, but sometimes you may need to uninstall additional components related to iTunes to completely remove it from your system.
I recommend following the steps in the article below to completely uninstall iTunes (click on the link for your version of Windows):
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Once you have completely uninstalled iTunes, you can download the 64 bit version of iTunes for Windows here:
iTunes 11.0.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Thank you for using Apple Support Communities.
Best,
Sheila M.

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

Hi alexanderfrommilton,
First try reinstalling itunes.

For the last 3 or 4 versions of iTunes, and continuing in 11.05, the site recognizes that I have a 64 bit OS (Windows Vista) and downloads the 64 bit version of setup.

For the last 3 or 4 versions of iTunes, and continuing in 11.05, the site recognizes that I have a 64 bit OS (Windows Vista) and downloads the 64 bit version of setup. Setup installs iTunes in the 32 bit application directory (Program Files x86) - it's not all that unusual to run a 32 bit app under a 64 bit OS - BUT whenever I connect any of my iPhones, I get an error message that say I cannot use the iPhone because the 64 bit version of iTunes is not installed. The message then tells me to de-install iTunes and to install the 64 bit version.
Like I say, the 64 bit Setup version is selected for me, and it runs error-free, but I seem to have no control or ability to force the installation of a 64 bit iTunes app. And all the iPhones are inoperative with the 32 bit version I have. I have another PC, which I have held at an earlier iTunes release. Although it's a notebook, it's identical in every other way (OS & installed utilities and apps) to the desktop that has developed the problem, and my iPhones work fine with it, although iTunes on it is at the earlier release, and I have no intention of upgrading that version until I understand and have corrected the problem.
Any ideas or suggustions?
Thanks.

This iPhone cannot be used because the required software is not installed. Run the the iTunes installer to remove iTunes, then install the 64 bit version of iTunes.
That usually indicates that your Apple Mobile Device Support has not installed. That's also what is being shown by the diagnostics (the driver is there but the application isn't).
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

HT1926 My PC keeps telling me to install the 64 bit version, but it isn't an option while trying to install itunes

My PC is telling me to install the 64 bit versions of itunes, but it's not an option upon the installation choices.

What's the precise text of the error message you're getting, please?

HT204406 Please help! I have downloaded the 64 bit version of iTunes for my Sony running WIndows 8. I have iTunes running on 3 other machines (MACs) with no issue. On the Sony with WIndowns everytime I turn on ITunes Match WIndows fails, everything shu

I Have downloaded the 64 bit version of iTunes for my Sony running Windows 8. Install went fine and I can get in to iTunes and see the music residing on this machine. However, everytime that I try to run iTunes Match Windows crashes. So frustrating. BTW, this worked fine until a couple of weeks ago. Anyone know what's going on?

How big is your library? I would recommend the following troubleshooting steps:
- Backup your library. Always a good idea before messing with things.
- Create a new library.   Refer to this article for details: http://support.apple.com/kb/HT1589. This won't delete your old library, you're just creating a new empty one. Also refer to this article to get back to your old library later.
- Add a few albums into this new library. Not everything, just a small sampling, as a test.
- Activate Match on this new library. You shouldn't have to re-pay, it should just say "Add Computer" or similar.
- At this point, Match should run again. With just a few albums it should complete in just a few minutes.
If iTunes doesn't crash at this point, then likely there's something about your original library that Match doesn't like - what that is I don't know, but at least you'll know it's not your PC.   If iTunes still crashes, then if could be a number of other things, but probably not your library.   My next suggestion (if you haven't already done this) is to uninstall / reinstall iTunes.   If that doesn't work, then my next ideas you won't like.

How do I download the 64 bit version of iTunes in the UK?

I'm trying to download iTunes onto my windows 7 laptop but it keeps saying I have to download the 64 bit version but I don't know where it can be downloaded from? Help please!

The same way it is downloaded and installed for any country on the planet.
Go to the download page.
Click the link to the 64-bit version of iTunes and download it.
FYI, most browsers automatically pull up the correct link based on the version of the OS your computer is running.
Of course, a little effort on your part, like simply typing "64bit itunes" into a google search bar would have resulted in this: http://support.apple.com/kb/DL1577

How do I download the 64-Bit version of iTunes for Windows 7?

I just got a new computer with Windows 7 O.S. I have downloaded the latest version of iTunes to the computer, but when I try to install it, I am getting a message telling me I need the 64-Bit version, but I have downloaded the 32-Bit version.
I have tried to find the 64-bit version but am having no luck finding it. Can someone please point me in the right direction with a link to the 64-Bit version. Thank you very much.
Joie

Head to the downloads page, Joie:
http://www.apple.com/itunes/download/
Down at the bottom left (scroll down if necessary?), you should see:
64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer
... click the *64-bit installer* text to go to a downloads page for the latest version of the 64-bit installer.

I downloaded Itunes 10.6 but my computer said itunes is not a 32 bit version. It said to download the 64 bit version. but it was the 64 bit version. What can I do to fix this.

I downloaded the update itunes 10.6 and My computer won't install it. It sais that the program is a 32 bit version that I needed to download the 64 bit version. But it was the 64 bit version. I am thinking about getting rid of my ipod and itunes. I wish I hadn't upgraded. Now I can't even use itunes. It loads up but it won't go onto itunes store.

You already have Shockwave Flash 10.2 r152 installed for Firefox on the PC you used to post here, see your ''More system details...'' next to your posting.
There are no 64-bit builds of Firefox made, only 32-bit currently. There are some 3rd party builds floating around out there, but Mozilla doesn't allow them to be named Firefox - they would be called Namoroka for 3.6 versions. Mozilla does have a Minefield 64-bit build for 4.0-pre versions, but it won't be available as Firefox until probably Firefox 5 is released.
If your situation is with a different PC than what you used to post here: 
1.Download the Flash setup file from here: 
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. 
Save it to your Desktop. 
2. Close Firefox using File > Exit 
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, 
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
* On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). 
See this: 
[http://vistasupport.mvps.org/run_as_administrator.htm]

I downloaded the 64 bit version of Photoshop and I need the 32 bit and I cannot download it

I downloaded the 64 bit version and it says my computer cannot support that. Dealing with your layers of customer service is frustrating and at this point I am going to shop the credit card payment for this product. I want my money back.

here's the 32 bit installer, 2014 release of Photoshop CC: Separate 32-bit/64-bit installation
Return, cancel, or exchange an Adobe order

I just bought a new computer. My old computer was a 32bit system but my new one is a 64bit. I own ps cs6. My question is"will I be able to deactivate ps on my old system, and download the 64 bit version and install and activate it or do I have to buy t

I just bought a new computer. My old computer was a 32bit system but my new one is a 64bit. I own ps cs6. My question is"will I be able to deactivate ps on my old system, and download the 64 bit version and install and activate it or do I have to buy the 64bit version in order to move forward.

Nope, you can install it on your new computer with no issues. The disc contains both the 32 and 64 bit versions.
Benjamin

Every time I attempt to download the 64 bit version of iTunes it just freezes my entire computer right in the middle of installation. Anything?

Every time I attempt to download the 64 bit version of iTunes it just freezes my entire computer right in the middle of installation. Anything?

Same problem.

I inadvertently downloaded the 64-bit version and need the 32-bit version of Lightroom 6 upgrade.

I inadvertently downloaded the 64-bit version and need the 32-bit version of Lightroom 6 upgrade.
i go to the download page and i dont see a 32 or 64 bit option.
Please help! Thank you,
Carlos

lr 6 is 64bit only, System requirements
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I downloaded the 32 bit version of photoshop cc 2014. When trying to install I get the message that installer failed to initialize and that this could be due to a missing file. Has anybody a solution ?

I downloaded the 32 bit version of photoshop cc 2014. When trying to install I get the message that installer failed to initialize and that this could be due to a missing file. Has anybody a solution>?

Did you unzip the entire contents of the download zip file onto your hard drive before running the installer? You need to do that.
I have installed it myself and it went in just fine.
-Noel

I purchased Photoshop elements and downloaded the 32 bit version, but I received an error saying I need to download the 64 bit version. How do I do that?

I purchased Photoshop elements and downloaded the 32 bit version, but I received an error saying I need to download the 64 bit version. How do I do that?

You can get it from here:
Download Photoshop Elements products | 13, 12, 11, 10

Plugging in iphone and itunes is telling me to download the 64-bit version.

Similar Messages

Maybe you are looking for