Plugging in Ipod classic restarts computer + blue screen!

So I haven't had a problem with my 80gb ipod classic until last night. Last night I updated my itunes and then plugged my ipod in to sync it. Within a second a blue screen had appeared on my computer and my computer restarted. I tried again today and it did the exact same thing. I even tried it with itunes not open (so it's gotta be something with the ipod right!?) I tried a different USB, and no luck. Please help

Hi chaps,
you may add myself to your problem report list too.
After having installed iTunes 8 thru the update process called up from Vers 7 my iPod classic 80G is crashing the Vista computer. Blue screen indicates "usbappl....sys" to be the issue and after Vista recovery the problem report includes the info
BCCode: 1000007e
BCP1: C 00 00 00 5
BCP2: 8D7DC515
BCP3: 8895B688
BCP4: 8895B384
OS Version: 606001
Service Pack 1_0
The crash happens regardless of whether iTunes is running or shut down. The ipod classic 80G works on another machine under XP and using iTunes 7.xxx
I hope that Apple can very soon offer an update to iTunes.
cu

Similar Messages

While restoring the factory settings on my 7th gen iPod classic, my computer blue-screened. Now, my iPod just keeps continually restarting and cannot be recognized by my computer or iTunes.

Is there a way I can make my iPod stop restarting and be recognized by my computer so I can continue to use it?

Hello GraceSchaff
Try putting your iPod Classic into Disk Mode and then in iTunes click restore when it shows up to take care of that process again.
Putting iPod into Disk Mode
http://support.apple.com/kb/ht1363
Regards,
-Norm G.

Ipod Classic restarts computer. Help!

I have an 80gb Classic bought last August which has been working fine until today! I plugged it in the USB, the screen goes blank and it restarts the computer in a continuous loop. I tried it in 3 different USB ports and it does exactly the same thing in each.
I turned off the auto restart and I get the following error message when I switch it on:
*Stop: 0x000000FC (0xBA5078E8, 0x0AZF6963, 0xBA507848, 0x00000001)
I'm not a computer expert by any means and have no idea what to do next to try and solve this.
My ipod has itunes 8:2 on it. I've tried to update the drivers on each USB but the computer says that there is no update for them and that they are already up to date.

Hi chaps,
you may add myself to your problem report list too.
After having installed iTunes 8 thru the update process called up from Vers 7 my iPod classic 80G is crashing the Vista computer. Blue screen indicates "usbappl....sys" to be the issue and after Vista recovery the problem report includes the info
BCCode: 1000007e
BCP1: C 00 00 00 5
BCP2: 8D7DC515
BCP3: 8895B688
BCP4: 8895B384
OS Version: 606001
Service Pack 1_0
The crash happens regardless of whether iTunes is running or shut down. The ipod classic 80G works on another machine under XP and using iTunes 7.xxx
I hope that Apple can very soon offer an update to iTunes.
cu

Frustrating! iPod Classic restarts computer!!

I have gone through numerous help guides from Apple and have searched through at least 40 pages on the message boards and have yet to find any advice that might actually help me. I recently got a new 160GB iPod Classic and when I connected it to my computer through the USB port it was not recognized by iTunes but a little bubble popped up in Windows saying that a USB Mass Storage Device had been detected and as soon as that disappeared, the computer went to a blue screen and then restarted. The blue screen did have a message on it but it flashed so quickly that it was impossible to read. I tried nearly everything I could think of to make the problem stop. I deleted a lot of old programs from my computer, I reinstalled iTunes, and have tried other things which were suggested in the help articles. However nothing I did fixed the problem.
I took the iPod back to the Circuit City where I had purchased it and the guy there tested it by plugging it into his computer...he had the same problem. Thinking that it was an issue with the iPod, we got a new one. Unfortunately the same problem occurs with the new iPod. I also bought my father a 4GB iPod Nano over a month ago but haven't had the time to get his hooked up, and oddly enough it restarts the computer as well.
For some reason my ancient 20GB iPod still connects to iTunes, but only through Firewire. I've tried using Firewire with the Nano and the new Classic, but iTunes won't recognize the iPods through that either, but at least it make the computer restart.
Any advice or help would be greatly appreciated!!

Hi chaps,
you may add myself to your problem report list too.
After having installed iTunes 8 thru the update process called up from Vers 7 my iPod classic 80G is crashing the Vista computer. Blue screen indicates "usbappl....sys" to be the issue and after Vista recovery the problem report includes the info
BCCode: 1000007e
BCP1: C 00 00 00 5
BCP2: 8D7DC515
BCP3: 8895B688
BCP4: 8895B384
OS Version: 606001
Service Pack 1_0
The crash happens regardless of whether iTunes is running or shut down. The ipod classic 80G works on another machine under XP and using iTunes 7.xxx
I hope that Apple can very soon offer an update to iTunes.
cu

Installed Itunes: New PC, Windows 7 x64, updated ipod software, click to eject ipod, PC goes to blue screen, dumps data, restarts; songs do not play correctly on ipod. IE: play a song - only first few seconds will play. Some songs play fully, some do not.

Installed Itunes: New PC, Windows 7 x64, updated ipod software, click to eject ipod, PC goes to blue screen, dumps data, restarts; songs do not
play correctly on ipod. IE: play a song - only first few seconds will play. Some songs play fully, some do not.

Hi just wanted to let you know I solved most of my XP problems with my new IPOD. It won't recognise the IPOD or driver and froze and locked up and then the battery died. After hours of trying different things here is what I did. I completly closed computer down. Waited 15 minutes turned on and reloaded everything. I put the usb cable in but not hooked up to IPOD. I turned off Mcaffee (all of it). After my computer came on. I then went and closed everything I didn't need in the bottom toolbar. (taskbar). I then reloaded the software and waited. Took forever to reload and I don't know why but whatever it worked but I DID NOT HOOK UP THE IPOD LIKE IT SAID! I instead shut down the computer after loading the software and waited 5 minutes and turned it back on. I again waited and shut of mcaffee. It loaded everything fine this time and said new hard ware and drivers detected. I plugged my IPOD in and YES I WAS UP AND RUNNING (THIS IS AFTER 6 HOURS OF PLAYING WITH OTHER THINGS!) I am able to load and play, burn, watch movies, see pictures and everything your suppose too! The only thing I see different than the instructions is I left my usb cable plugged in and when it said to eject the disk I didn't. I also didn't plug in the IPOD (5th Gen) and then I shut down waited and then restarted the computer. I hope this helps others because I know the feeling of wanting to return something you paid dearly for and worked hard at saving money to buy one and it doesn't work. My only thing I dislike about apple is they didn't supply a ac adapter for the IPOD and the instructions say to plug it up when trying to charge battery. DUHHHHHH, ya can't do that if ya don't have one and stores are closed and won' open until Monday! But at least I am up and running. I just hate having to plug up IPOD to computer daily to charge the battery which only last a half a day1

Got new computer, windows 8. downloaded newest itunes. plugged my ipod classic in to transfer purchases to the new itunes but it says there is an error with my ipod and there is no transfer purchases option. help.

my new windows 8 laptop pops up with an error message every time i plug my ipod classic into it. itunes is reconizing it and everything but it makes my computer restart whenever it gets plugged in.

i just did that and it comes up saying to log in with my stepmoms apple ID... shes never been on my computer or even ever touched my ipod or itunes. how can i bypass this to just get the songs that are already on my ipod to my library? i have my entire library set up in my itunes on my other computer, is there any way to get that itunes to my new laptop?

When i plugged my ipod into the computer it started to make buzzing and screeching noises. It became hot so i removed it and then the screen froze while it continued to make these noises. I have never had anything like this happen.

When i plugged my ipod into the computer it started to make buzzing and screeching noises. It became hot so i removed it and then the screen froze while it continued to make these noises. I have never had anything like this happen. (never gotten it wet or had it exposed to extreme temperatures) It is also unresponsive to any buttons on the ipod and it didn't show up when i plugged it into my computer. What do I do? Also if it is unfixable could i get a free one from apple?

Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David

My 120GB IPod classic is not recognized by my Windows 7 PC. When I plug the ipod into my computer I receive a message saying that the USD device is not recognized.

My 120GB IPod classic is not recognized by my Windows 7 PC. When I plug the ipod into my computer I receive a message saying that the USD device is not recognized. The Device Manager lists it as an Unknown Device. I've tried uninstalling iTunes and reinstalling it, but it had no affect. The odd thing is that our other iPod (160 GB Classic) is recognized on the same computer using the same USB cable. When I plug the ipod in question into another PC, the PC seems to recognize the iPod and lists it in Windows Explorer (iTunes is not installed on this machine). There seems to be something out of wack with this PC/iPod combo. Any thoughts on what I can do to try to resolve this issue? I tried all of the steps listed here, but they didn't help me. http://support.apple.com/kb/TS1538
Any help would be greatly appreciated.

Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

When I plug my iPod into the computer, itunes won't come up on the screen and my iPod is not recognized anymore and it use to be. Please help because I can't sync it at all because it won't show up as a device

When I plug my iPod into the computer, itunes won't come up on the screen and my iPod is not recognized anymore and it use to be. Please help because I can't sync it at all because it won't show up as a device on the right hand side of itunes.

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

HT1567 When I plug my ipod into my computer I no longer am able to go to itunes and my ipod will not play the songs i recently downloaded. My ipod has a white screen. At one point i got a message that it was corupted.

when i plug my ipod into my computer it no longer takes me to itunes. my ipod screen is a white blank and i can no longer listen to tunes i have downloaded.
at one point i received a message that said it was corruped.

My ipod has a white screen.
This forum category (where your question appeared) is for iPod shuffle, which has no screen. What iPod model do you have?
When you connect the iPod to your computer, and run iTunes, the iPod does not appear in the sidebar, under DEVICES?
At one point i got a message that it was corupted.
Where and when did this message appear?

I plugged my ipod into my computer to load up new tunes and it froaze on the time I dad connected it with the message 'do not disconnect' on the screen.Despite disconnecting and reconnecting it and ensuring it was charged up it will not operate. The 'lock

I plugged my ipod into my computer to load up new tunes and it froaze on the time I dad connected it with the message 'do not disconnect' on the screen. Despite disconnecting and reconnecting it and ensuring it was charged up it will not operate. The 'lock' symbol is showing at the top of the screen even when I have moved the lock switch. I have been using my ipod for several years with no similar fault. What is the problem/solution?

I would first try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Next would be to restore the iPod from backup

My iPod was updating to iOS 6 and i shut it off during the update because it was taking too long and now my screen in baby blue i've tried to drain the battery but when i plugged it in to charge the blue screen came back on.I dont know what to do

My iPod was updating to iOS 6 and i shut it off during the update because it was taking too long and now my screen in baby blue i've tried to drain the battery but when i plugged it in to charge the blue screen came back on.I dont know what to do

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Plugging my iPod into my computer...

Whenever I plug my iPod into my computer, it freezes up and I have to push the center and menu buttons to reset it before it will unfreeze and my computer will recognize it. The screen lights up when I first plug it in, but everything freezes and it doesn't show that it is connected. Any ideas on why this is happening? This only happens when I don't have iTunes open already.

are you getting any sort of blue screen? if so, what numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
if you're not seeing a blue screen (or just a flash of one), we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.

When I plug the ipod into my computer it

When I plug the ipod into my computer it showes the normal "Do not disconnect" thing in the ipod... In windows it apears that I have connected a usb-device. But explorer, iTunes or iPod updater can find the device. Then I disconnect the iPod, but the ipod keep saying "do not disconnect". When I'm restart the ipod (select + menu) it works fine until I connect it to the computer
If u have an idea of how to solve this problem plz reply...

ops, posted this at wrong place... sorry

When I plug my iPod in my computer, "This iPod cannot be used because the Apple Mobile Device Service is not started" message pops up. What does this mean and how can I fix it?

When I plug my iPod in my computer, "This iPod cannot be used because the Apple Mobile Device is not started" message pops up. What does this mean and how can I fix it?

Hello di_gitrdone,
Start with this article describing how to restart this service.
http://support.apple.com/kb/ts1567
B-rock

Plugging in Ipod classic restarts computer + blue screen!

Similar Messages

Maybe you are looking for