Plugging in Touch crashes my laptop!

At first itunes and my laptop lived in perfect harmony - for about 3 days. Then I plugged in my ipod touch 4G to sync it and my laptop bluescreened and re-started... So I uninstalled and reinstalled itunes and tried again, same thing happened.
I can get my touch to plug in ok at the moment now I've wiped itunes and quicktime, but I can't reinstall itunes as I've got a couple of 'whisker' files that I can't locate to remove (itunes wizard says they're in C:/WINDOWS/Installer, but I can't find this folder) they don't even appear when I run a search for them.
I also can't successfully 'system restore' my laptop to its previous settings before I originally installed itunes for some reason. Would be a bit much to replace a perfectly good laptop just so I can use itunes! Any ideas?

Hi, I updated all my drivers and now I can plug my touch in without my laptop bluescreening, but I still can't reinstall itunes because of a couple of duplicate files I can't find to delete. My itunes error message says they're in C:/WINDOWS/Installer, but I can't find anything like this and the files aren't showing up in my system search... Any ideas?

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My ipod touch crashed and is stuck on the apple icon.I held both buttons to shut off,but it just keeps turning back on.my apple laptop itunes wont reconize the ipod,so I can restore it? what can I do to fix this issue?

my ipod touch crashed and stays stuck on apple icon..I've held both buttons together to shut it down so many times,but soon as screen goes black,and its off it turns it on again by its self and won't stay off.I can't restore ipod beause itunes on my apple laptop won't sync or reconize ipod.I have the latest version of itunes,what else can I do?My itunes on my other windows laptop won't either because that says there is no internet connection to itunes,all thought that computer is and works online in everything but itunes.Any ideas anyone would be greatly appreciated!

Try disabling the computer's antivirus and firewall for the network problem.
Also for the original problem try the following if Ana's suggestions does not work
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has

hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has detected an ipod recovery mode. you must restore this ipod before it can be used with iTunes" so what do I do.. do I let my ipod died right out & then try it .. because I restore it ,... it was beening to slow... so please help me ?

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Touch Screen not working when plugged in via usb to laptop

I am hoping someone can help me figure out what to do because I have run out of ideas... When I plug the phone into my laptop via the USB cable provided with the phone (2006 Dell 1710 Inspiron, Windows Vista) the touch screen does not work. The phone is functioning but I just can't use the touch screen to do anything, more specifically, I want to connect as a mass storage device so I can transfer files, music, pictures, etc.
I have downloaded the drives, installed and reinstalled the drivers, soft rest, used all 5 USB ports on the laptop and made sure the ports were up to date for drivers and software on the laptop. Still the screen won't work when plugged in.
My next step was to try it on a different computer so I used an HP desktop running Windows 7. Downloaded the drivers when prompted and low and behold the screen worked just fine when plugged in. It also works when plugged into my computer at work.
Considering the phone works fine on another computer I am guessing it might be the USB ports on my laptop or the software associated with it.
If anyone can help I would greatly appreciate it. Thank you!

I would definitely agree with you, Funkytown. If we know the phone works properly with two other computers and you've run through all the troubleshooting (awesome job!), then we can determine there is something with the computer that is causing the issue.
Thank you!

I have an old iPhone (3s) that I've now replaced with a newer one. I would like to use the old iPhone in the same way I do an touch. When I plug it into my Mac laptop, there is no recognition on my computer of this old iPhone. What can I do?

I have an old iphone that I've replaced with a newer one :-) and I'd like to use the old one in the same way I do an itouch. When I plug it into my Mac laptop, there is no recognition of it as a device. Help! What do I do????

http://support.apple.com/kb/ht3406

Ipod touch crashing Windows

My iPod Touch after updating to 2.0 when i plugged it in crashed Windows. After a few days of searching for other people with this problem i found a post on here from someone with the same problem. When I saw that I thought oh great other people have this problem too I'll just take to the Apple store and replace it. I was planning on going this weekend (July 19th). But tonight I fixed it all you have to do is put it in Forced recovery mode.First You Open iTunes. Then, you get ready to push and hold the sleep/wake and home buttons and plug the USB cable in. As soon as you plug it in you press and hold both buttons. now just wait for it to start. Hope this Helps.

We successfully connected to another Windows 7 laptop without a crash occuring, unfortunately we haven't been able to test it on a computer that had iTunes installed.
But the iPod has been working on other computers in the past, so I'm assuming it's an issue with the laptop.

5th gen iPod Touch crashes spontaneously

Hi there
My 5th Gen iPod Touch crashes at random times, usually when on wifi. When it does this, it resets my clock by ten or twenty or thirty minutes and I have to fix the time because it does not automatically restore via the Internet. I tried restoring my iPod, both at home and at the Apple Store, but when the person helping me ran a diagnostic on it I was told nothing came up. My diagnostic data was still on the iPod and I had three kernel panic reports and about eight reset counter reports, so I'm not sure why I was told that. I've seen a similar thread on here saying it was probably the battery, so I thought that was the problem, but I've just been told otherwise. I don't know what to do because last night I plugged in my iPod and left the room, then came back to find the screen cracked (I'm guessing having to do with the battery). No one else was in the room and I didn't drop it. Because I don't know how to reproduce the problem, I'm having a hard time proving it exists regardless of diagnostic data, and now it looks like I dropped it and that damaged the device, when that is honestly not the case. Does anyone have any ideas?
Thank you.

Hello
No, I did not restore from backup. I restored to factory settings at the Apple Store and when I got home and tried to set up my email, my iPod restarted again. The time reset to ten minutes previous.
I'm mentioning the crash reports because they all correspond to the times my iPod restarted. It has crashed four times in the last hour and all I've done is download two apps (Podcasts and Skype) and added my email accounts.
Thanks very much.

HT1386 Hi All, I plugged my iPhone into my laptop and I was asked to upgrade my iTunes software. It took more than seven hours and just to be told that my SIM card does not appear to be supported. Since then I can not use my iPhone. I am lost plse help. J

Hi All, I plugged my iPhone into my laptop and I was asked to upgrade my iTunes software. It took more than seven hours and just to be told that my SIM card does not appear to be supported. Since then I can not use my iPhone. I am lost plse help. Jam53
Every time I switch on the iPhone, the iTunes icon is displayed together with a USB icon and Emergency call message appears on the screen in many languages. When I touch the i symbol I get the following information IMEI: **** AND ICCID: ****
However, the iphone is visible in the Devices directory in iTunes. I changed my SIM card but still can not be recognized by the iPhone.
<Edited By Host>

Do you mean when you say its locked to another carrier other then the one im using, that maybe my insurance sent me an iphone thats for a different network for example orange and not mine which is o2?

I tried to install ios7 last night and the screen is now on itunes with the usb symbols Plugged the ipod into the laptop where itunes is stored. Tried to restore only to be advised that a 3194 error has occured cannot get any further please help!!

Hi I tried to install ios7 last night and the ipod touch now has a frozen screen with the itunes logo and the usb logo I plugged the ipod into my laptop and tried to restore only to be met with the message 3194 error cannot restore this ipod please help thanks

Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2

When connecting my iPhone or iPod touch to my laptop to update software, the software downloads to my laptop but when it goes to install I get an error message that says network timed out. Any advice here please?

For the past 2-3 months everytime I connect my iPhone or iPod touch to my laptop to update the software through itunes I have issues. I have tried download and install option and the download only option. When the progress bar gets to 100 % downloading and switches to start to install I get an error message that says something like connection issue/timed out/network something. My internet is working so what am I doing wrong when I didn't used to have this problem?

I've been getting timed out for 2 days now, what finally worked for me was not plugging the phone into the computer and just doing the update through my wifi, worked perfectly, took less than 15 minutes

When I plug iPod Touch in . It nor the computer does anything

When I plug my iPod touch into my computer, nothing happens. I did a restore of my ipod on a different computer, but still nothing has happened when I plug it in to my laptop. I need help fixing this. I cant add music or anything to my ipod. The cord is fine, I can plug it into my playstation 3 and it will charge. So the cable is fine its the computer.

I talked on the phone with Apple. He told me to . Uninstall everything that has to do with itunes.
1) Apple Application Support
2) Apple Mobile Device Support
3) Apple Software Update
4) Bonjour
5) Itunes
6) QuickTime
Then Restart.
Download itunes. Install
Restart. Then plug in ipod

Adobe Flash Plug in file - crashing in facebooks and other sites

Hi
I have never had problems with adobe flash until last week. When I play games in Facebook ( via IE or Mozilla ) or other site , I get a message that adobe plug in has crashed. It only happens on one user on the laptop. If I switch to other user profile flash works fine.
I tried the following but it did not solve the problem. "Try quitting both browsers, then open up the Flash Player control panel (located with your system control panels). Click the Storage tab and then click the "delete all..." button. You'll see a "Delete all site data in Flash Player" dialog, make sure that the "Delete all site data and settings" checkbox is checked and click the Delete Data button".
Does anyone have any ideas as to how to fix this problem ?
thanks

I tried all that for over a week now.
Windows 8.1, Firefox 35 Fresh restart. First I could not get the Plug-ins to install right So I uninstalled Adobe Flash Player and Refreshed Firefox once again. still a no go.
So finally I got the Pug-ins to pick up on 3rd Refresh all but Adobe Flash Player. I had to uninstall it again Delete left over files in the
C:\Windows\SysWOW64\Macromed by using a program called "TakebackOwnership"
How do I do a clean install of Flash Player? | Adobe Community https://forums.adobe.com/thread/928315
""Warning"" do not use Unlocker it WILL NOT download in Firefox (As mentioned on page)
So I downloaded different Browser and scanned it using Virustotal Website and it has Malware why firefox blocked it for a reason!
Well I finally have a Clean install of Adobe Flash Player 16.0.0.305 and it crashes soon as page loaded. >_<

"Shockwave Flash plug-in has crashed" in Google Chrome Web Browser

Hi,
I keep getting the following message when using Google Chrome web browser:
"The following plug-in has crashed: Shockwave Flash"
When I start using Google Chrome, Flash is working fine but normally after about 15 minutes usage I get the message. If I close down Google Chrome and start again, Flash is working fine again for a little while and then crashes again. I have to say it is now getting quite annoying as I do prefer to use Google Chrome to Internet Explorer for various reasons but it never crashes in Internet Explorer. Is there anyone that can help me with this please?
I am using a Sony Vaio VGN-FZ38M laptop and my operating system is Vista. I am also using the latest version of Google Chrome.
Thanks
Sue

Thanks for your comments eidnolb.
I have gone to the test site for each of the browsers I use; Mozilla Firefox, Internet Explorer and Google Chrome. For each one, they display the animation and the correct, most up-to-date version of Adobe Flash Player.
With regard to the adblock/adblock plus for Chrome, I do not know what you are referring to as I cannot find any reference to adblocks in the tools menu. It's certainly not something that I have intentionally turned off or on so it will be at whatever default setting Chrome comes with.
The Shockwave Flash plugin is enabled for all 3 browsers which is, I guess, why I am seeing the animation. Unfortunately, with Chrome the Shockwave Flash will eventually crash whilst I am using it. Do you have any further thoughts on why it might be crashing please?
Cheers
Sue

Zen touch, crash while upgrade firmw

Ok i really got a problem now....my zen touch crashed while i was upgrading to p4s 2..0
now my pc doesnt recognize it anymore and my player keeps giving me the recovery tool.
I am frustrated of what to do.. with regards Dobby

ok, looooooooooong time ago, before I owned my Vision:M, I had a zen touch,ergo, this same problem. WHat I did was that I went to a friends house, and tryed intaling the new firmware there. It worked, so try instaling the firmware through another PC. The problem is that your player has NO firmware, and your PC "kinda" recognizes it. after you intall the firmware on your player, go back to your main PC and plug your MP3 player, then you should get the same reaction as before, no change yet. Then go to control panel, system, system properties, hardware, then device manager. Find your player there... I should remind you that your player must be on and pluged in at all times during this process... after you find your player (should be under Uni'versal Serial Bus Controlers), right click on it and click on Uninstall. After approving this, unplug your player, and, whitout turning it off, plug it back in.
And that's it, as far as I know that should work for you, it did for me.
another thing that worked for someone else in here, was that they edited the registry... THIS IS VERY RISKY, but it was waaaaaaaaaaaaay easier. He typed in "regedit" through his Run window, found his HKEY_CURRENT_CONFIG folder, then system, then CUrrentControlSet and then USB. He right-clicked the USB folder and selected "Permissions..." then he selected the "Add" button and created a user called "Everyone" and he gave IT full control and read checks and that was it, hope one of these two help you, I remember how frustraded I felt, sucks that the "Creative Team" makes such software
Edit: I forgot, remeber that this is risky, and I take no resposibility whatsoever if something goes ape-poop
good luck, thoughMessage Edited by bleumcnamara on -8-20060:54 PM

Plugged my Touch into my dad's Mac, all of my Wi-Fi purchases disappeared.

I was with my dad at his work and my iPod Touch was dying, so I plugged it into his Mac to charge. When I unplugged it some while later, I went to start my favorite playlist with a certain song, as I always do, that had been purchased over the WiFi music store. However, to my dismay, the song was not there. So, I went to look for my Purchased playlist, which was also missing. In confusion, I went to the WiFi store and clicked downloads, only to find an empty list.
It seems that plugging my Touch into an unauthorized computer deleted all of my purchased music - is there a way for me to get them back?

For future reference,
Every time you plug your Touch into any computer or laptop, you ALWAYS have to transfer the purchases from your iPod to iTunes. To do this click file>transfer purchases from " " iPod.
Why you have to do this, I don't know.
You can tell Apple this by submitting feedback at:
http://www.apple.com/feedback/itunesapp.html

Plugging in Touch crashes my laptop!

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