'Plugin Check' wrong?

Firefox 4 on Windows XP
I've used the Firefox 'Plugin Check' page and it tells me that my Adobe Acrobat plugin is outdated, even though I've updated twice via the 'update' button on that page. I've also been reminded about it twice direct from Adobe and installed twice in the last couple of days. I even cleared my cache and cookies before 'updating' via 'Plugin Check'. I'm using MSE for anti-virus - it doesn't normally stop me updating so I've no idea what's causing this problem.

I'm running OS X 10.6.8 (Snow Leopard), not 10.8 (Mountain Lion).
These updates are not available for 10.6.8.
Java 7 requires OS X (10.7.3 version and above). [See java.com]
The QuickTime update link does not have any download link for anything before Mountain Lion. Searching reveals no update for Snow Leopard beyond 7.6.6.
Using Apple's Software Update does not find any updates for these, either.
The issue is that Plugin Check reports wrong results (update needed vs no update available) for Macs running Snow Leopard.

Similar Messages

  • Plugin check (incorrectly) says my acrobat plugin is out of date and takes me to a reader install

    Windows XP
    FF 20.0
    I have Adobe Acrobat X 10.1.6. and the plugin checker says its out of date.
    I don't think it is, it's just not Abobe Reader.
    I don't want to have both Acrobat and Reader. When I do, then there's two different plug-ins in FF, but they both have the same names, but they seem independent and it just seems messy. It looks as if the same plugin is on there twice, one updated and one not updated, but it doesn't seem possible to remove either one. Which is actually good, b/c one is for Acrobat and one is for Reader, which I didn't realize until I started looking into all this mess. Also, there's no point in me having Reader if I have Acrobat.
    It's weird that the plugin checker says the Acrobat plugin is out of date and directs me to the Reader 11 download to update it, eventhough I already have Reader 11 (thanks to the plugin checker). In other words, the one that is updated is Reader, but the one that is supposedly out of date just directs me to a DL that I already have installed. Sorry if its confusing.
    Now I downloaded it, and have since uninstalled it, but it seems well-known that there can be issues with dl'ing Reader when Acrobat is already uninstalled (or something), as well as when uninstalling one or the other, so now I am nervous, because I didn't take any precautionary measures when dl'ing or uninstalling Reader.
    I almost feel like I should uninstall everything (if possible) and just start fresh.
    Anyway, point is, the plugin checker is wrong, right?

    Hi jonadelman, if you have 10.1.6, you are current. It's just that the plugin checker doesn't know that both 10.1.6 and 11.0.2 are current.

  • Plugin check not working

    The Firefox plugin checker is reporting "Update Now" for VLC media player Web Plugin 2.1.0. The 'update now' link invites me to download Plugin 2.1.2. but i already have 2.1.2 installed so the plugin checker is detecting the wrong version. I have had v2.1.2 installed since December 9th 2013 and run the plugin checker on a weekly basis so i'm not sure why it has suddenly decided that this is a vulnerable plugin.
    I am running Firefox 26.0 on Windows XP
    thanks ...

    Yes I can confirm on my machine that my plugin dll is also 2.1.0, so firefox plugin checker is checking against the latest version of the app (2.1.2) instead of the latest version of the plugin (2.1.0) and incorrectly finding a mismatch with the current version of the plugin (2.1.0)

  • Why is the Plugin Check function inaccurate?

    If I have updated the plugins according to what is required or stated by the Plugin Check, the plugins still appear as 'outdated' (yellow or red depending on severity) when they're not?
    I don't know what to do as all this does is to contradict everything by making me feel I'm vulnerable to malware attack.
    I think there's some disparity between the version I originally had (in this case Adobe Flash and Quicktime Player) which I updated, and the very latest version I installed which is perhaps even higher than what is registered with the Plugin Check itself. In this case the Plugin Check databases would need to be updated again.
    Please can you establish what I may be doing wrong here.
    Thanks.

    That is a bug with blocklisting plugins that has been fixed.<br />
    You can correct this issue by forcing the file blocklist.xml to update or wait until Firefox updates the file.<br />
    That update will remove the severity="0" flags in the file that cause the problem.
    See:
    * [/questions/832793?page=2#answer-198407]
    * http://forums.mozillazine.org/viewtopic.php?p=10899869#p10899869
    * [https://bugzilla.mozilla.org/show_bug.cgi?id=663722 Bug 663722] - The blocklist output is including severity="0" where it shouldn't be

  • After downloading the "new version" of Java 6 times, my plugin-check page states that it has disabled my "outdated version" and asks for me to upgrade. What do?

    Background:
    I have had this problem for several months, now. This problem began when an update came for Java on the Firefox Plugin-check. I promptly installed the new Java update. But the Firefox update wouldn't register that I downloaded it, even after I refreshed the page. So, I got rid of the old Java, and downloaded the new Java again. When the page continued to display the same message it had before, I downloaded it a few more times. Finally, Firefox stopped saying that I was out of date. Then a few weeks later maybe, I check Firefox Plugin, and on the page it says that I am outdated in Java. So I downloaded Java again. But Java was still in the list, with red and said that it needed to be updated. I restarted the computer. Then, I restarted Mozilla Firefox with no add-ons. When Java still appeared that it needed to be updated, I gave up and didn't do a thing more about it.
    Problem:
    Today I decided to check my plugins. Java was not in update the list, and at the top a banner stated, "Missing JAVA? For your safety, Firefox has disabled your outdated version of Java. Please upgrade to the latest version." I clicked "upgrade to the latest version" and was led to the Java page. I clicked the download button. My cache stated that this was the (6) download of that same Java plugin (see background). I chose to re-download it anyways. But Firefox still insists that I have not downloaded it.
    Question:
    Do I need to go to the control panel of Java and change something? Do I need to fix some setting on Firefox? Should I disable Java altogether, delete all Java-related files on my computer, and start all over with Java? What should I do?

    Try using http://ninite.com/java/ninite.exe to install Java. Please note that even though you download it you have to double click it to get it to run and install.

  • How do I prevent firefox from automatically opening the plugin checker page every time I open the browser because it is damned annoying?

    I don't like being bothered with pages I am uninterested in opening automatically. It's not a service, it's an annoyance. I want to open my home page, not pages of ANY kind that your browser wishes to open for me. Adblocker doesn't seem to work on this plugin checking page. I do not approve of your browser hijacking my system-I decide what pages get opened, not firefox.

    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

  • How do I get to the Mozilla Plugin Check Page manually if a link is not available to click on?

    In the past couple of weeks, I have had several instances of my Adobe Flash Plugin crashing. I am just figuring out that I need to keep my plugins updated. I can't figure out how to '''manually''' get to the plugin check page in order to determine the status of my third-party plugins. I have come across a link that says: visit Mozilla's '''Plugin Check''' page. But, being able to get there manually would be very helpful.
    Thank you very much.

    Create a bookmark?
    * http://www.mozilla.com/plugincheck/

  • Plugin-Check page... Mozilla is missing the point.

    Mozilla,
    I have used Firefox FAITHFULLY for the past 10 years. I chose Firefox over IE specifically because it has ALWAYS been customizable. While IE (and microsoft) has always been rigid, and forced the user to do things their way, Firefox has been the opposite:
    Want a page to look a certain way, there's a plugin for that.
    Want more security while you browse, there's a setting for that.
    Want to risk it all and have no security, there's a setting for that too!
    I have dabbled with other browsers too. Google's Chrome browser has a few things that I like... including the option to save a link to a page as an "app" (creating a fullscreen window for just that page). BUT I chose to completely uninstall chrome when I found out that you cannot disable their certificate security checks.
    You see... My bank, the electric company, and several other legitimate sites fail their ssl certificate authentication AND there is NO WAY TO DISABLE this feature. For some reason, the folks at Google think they know what is best for me, and will not give me the option to browse "unsafely" if I so desire.
    Now... To the point of this "question"
    It seems that recently, the folks at Mozilla have decided to force a "plugin-check" page on all of us. At first, I played nice. I updated my java and flash plugins as it suggested, and it still pops up. I then googled "FOR HOURS" on how to disable the feature. I went to about:config and changed all the Boolean variables I could find, and still the page pops up.
    Then I noticed something in doing further research. It seems that in doing hours of research (WHICH I SHOULDN'T HAVE TO DO) I have seen posts from lots of others that have also done hours of research, and they are getting the same answers from mozilla:
    "You need to do this"
    "You need to change this setting"
    "Please tell us what plugin is causing the problem"
    if they knew that they wouldn't be asking in the first place
    "If you don't help us, we can't help you"
    etc...
    The one thing mozilla hasn't said is "Woops... sorry, we forgot to give you the OPTION to do what YOU WANT"
    I am very happy that there is an OPTION to make my browsing safer. Were I a casual user that just went to facebook, netflix and the like I would probably be very satisfied. Here's the thing, a great deal of casual users just go with what they have... like IE. People that know more about computing, and henceforth like to change things and do what they like probably use firefox... and firefox is cutting them off. I don't use Acrobat, I use foxit (unrecognized plugin). I use several extensions that HELP ME the way I WANT TO BE HELPED. They work just fine for what I NEED, and I don't want to change them.
    I have trouble seeing items on the screen so I use the nosquint plugin... I don't know if it's recognized or not... and I don't care, it works better FOR ME than any of the others that I have tried. Yet, just like Google, and Microsoft before it, Mozilla is attempting to "make me safe" by controlling me. This is unacceptable, I CHOOSE to use firefox because I WANT THE CHOICE to browse MY WAY.
    People have come here, and on other sites asking "HOW DO I DISABLE this screen" and, as shown above, the answer is to try and "trick" firefox into submission. The "trick" doesn't work, and both the person that needs help, and the person trying to help (i know... not a mozilla employee) gets frustrated.
    The point is, we shouldn't have to "trick" or force firefox to submit to our will by hours of trial and error. We didn't ask for the page to show up in the first place. I'm quite sure there are SOME that are happy it is there, but mozilla needs to realize that there are SOME that are not, and GIVE THEM THE CHOICE do disable an unwanted "option".
    In short... Please find a way for us to disable, IN ITS ENTIRETY the outdated plugin check web page that pops up EVERY TIME I start firefox. I know some of my plugins are out of date, and I know some are not recognized. I like it that way. If I wanted to have ZERO control over what MY pc does, I would switch to windows 8 (which doesn't have a metro app for firefox yet)

    hello zthaynes, please [[Update Firefox to the latest version]], this should already solve the issue.

  • How do i turn off automatic plugin check on startup... I have turned off in options/advanced, but still checks on startup

    on firefox startup I get two tabs... one for google (my home page) the other for plugin check. I go to tools/advanced and turn off startup check for plugins, the restart firefox... the plugin check tabe still appears. All of my plugins are up to date!!! How do I stop this auto plugin check from taking place each time I start up firefox? This never was a problem before, just started yesterday and I can't stop it.

    I started using Fire Fox to get away from this crap. I consider this forced plug in thing to be a tracking Trojan and pop up adds. It's my opinion this has become no different than I.E. or any other Micro Soft application where I loose control of how I manage my own computer applications by having things forced on me that I necessarily don't want. I plan to quit using Fire Fox until I am assured this doesn't happen any more and and feel confident my browsing and other web activity is not being monitored and tracked by Mozilla. What other data and applications can we assume they are looking at on our computers? I think if this is the direction they are now headed, other folks should do the same thing.

  • Plugin check makes incorrect or misleading diagnosis about quicktime version on Mac OS X 10.6.4

    After reading about security issues with plugins, I ran the Mozilla plugin check to see if my plugins are up to date. It says my Quicktime plug-in is out of date and points me to the Apple web site for an update. However the information on the apple web site tells me about an upgrade to a version 7.something, available for Mac OS X versions up to 10.5.something, when my computer is running Mac OS X 10.6.4 and quicktime on my computer claims to be version 10 -- both of which are *later* than what I'm told to "upgrade" to. This makes no sense.
    == I visited the mozilla plugin check web page.

    I have the same problem, with slightly different versions:
    Mac OS X 10.6.4
    Firefox 3.6.4
    According to plugin check I have QuickTime 7.6.3. and it is outdated. I downloaded update to 7.6.6 and got message that it can't be installed because I already have QuickTime Player 10.0. Does Firefox recognize 10.0 as a plugin? Do I need to disable 7.6.3? Do I delete 7.6.3 and, if so, how? How do I get 10.0 to show up as a plugin in Firefox? Lots of questions! I'm stumped.

  • Why isn't the plugin checker working anymore?

    I check for updates to my plugins very often. The Plugin Check page has been saying that all my plugins are up to date. However, twice now I've clicked the button to check anyway, and found that a plugin was not up to date after all. Why isn't the Plugin Check page detecting when my plugins need updating?

    I don't know what you guys have been doing at Mozilla but you've ruined a decent product!

  • Firefox Plugins Check says I need new Quicktime - but I don't

    The Mozilla "Plug-ins Check" page says I have an outdated version of QuickTime Plug-in 7.6.3. So, I click the link to update it. Which takes me to Apple's website. Where I download a new version of QuickTime 7. So I download it -- so far, so good -- but then, when I go to install it, the Install Manager says that I ALREADY have the most current version of QuickTime (version 10) on my Mac, and it won't let me proceed.
    So, now what? I can't find just a "plug-in" for Quicktime on Apple's website -- the only thing to download seems to be all of Quicktime. Should I disable the Quicktime 7 plug-in on Firefox? If I do, what will happen?
    I am running Mac OS 10.6.3 and QuickTime Player 10.0 (113), and Firefox 3.6.3.
    Thanks!
    == This happened ==
    Just once or twice
    == I ran the Mozilla Plugin checker

    The Firefox Plugins check URL does not distinguish at all between the different versions of OS X and different Apple OS X compatible computers, and the different versions of plugins for Firefox different versions of OS X, in the messages it generates.
    Therefore:
    a G3 PPC CPU machine user running OS X 10.3.9 (7W98) PPC or OS X 10.4.11 (8S2167) Intel;
    a G4 or G5 PPC CPU user running OS X 10.4.11 (8S165) PPC or OS X 10.5.8 (9L30) UB;
    an Intel CPU user running OS X 10.4.11 (8S165) Intel or OS X 10.5.8 (9L30) UB;
    will ALL get messages relating to updates (of ALL types, not only QuickTime, but also including Java, Microsoft Silverlight, and others) that are compatible (at this time) with OS X 10.6.0 (10A432) Intel - OS X 10.6.5 (10H574) Intel, completely regardless as to whether they can actually run under the different versions of OS X.
    Furthermore:
    1) A number of G3 PPC CPU machines did not ship with enough VRAM (16 MB VRAM minimum required - 64 MB VRAM or higher recommended) to be officially supported under QuickTime 7 builds; If the G3 PPC CPU machine is a tower models with PCI slots, then it is possible to upgrade to a PCI video card with more VRAM to meet those hardware requirements, but G3 CPU iMac, iBook, and PowerBook users have to stay with QuickTime 6.5.2 or QuickTime 6.5.3 (some OS X users have QuickTime 6.5.3 for Panther and Tiger builds installed, from what Apple's "Software Update" used to provide...), as the VRAM cannot be upgraded on non-tower models.
    Ridiculously, QuickTime 7.6.4 is the highest version that Apple supports under OS X 10.4.11 (8S165) PPC or OS X 10.5.8 (9L30) UB, and, OS X 10.4.11 users running Fiirefox 3.6.12 will get information directing them to update to QuickTime 7.6.6
    QuickTime 7.6.5 and 7.6.6 are supported under OS X 10.5.8 (9L30) UB (there is no real reason that Apple couldn't have supported QuickTime 7.6.5 and 7.6.6 builds under OS X 10.4.11 (8S165) PPC or OS X 10.5.8 (9L30) UB as well, as it's the same code base, besides the fact that Safari v4.1.3 (4533.19.4) for OS X 10.4.11 (8S165) PPC and OS X 10.5.8 (9L30) UB was just issued by Apple, so the 15 million G4 and G5 PPC users get updates for OS X 10.4.11 without getting a QuickTime 7 update keeping pace)
    The new QuickTime X is for OS X 10.6.x ONLY (currently OS X 10.6.0 (10A432) Intel - OS X 10.6.5 (10H574) Intel), and uses a different code base than QuickTime 7. Therefore, no one expects QuickTime X for OS X 10.4.11 builds, although QuickTime X still could be ported for the most recent OS X 10.5.x build, if Apple wanted to.
    In conclusion, be forewarned as well, that before updating any version of QuickTime 7 or installing OS X 10.5.x or OS X 10.6.x, OS X users should always back up ALL the contents of these folders:
    /Library/QuickTime
    and
    System/Library/QuickTime
    and
    ~/Library/QuickTime
    as some of Apple's installers and updaters can wipe the QuickTime files (codecs and components), installed in those locations.
    I hope this information helps shed some light on these subjects...

  • I often get the message "The Adobe Flash Plugin has crashed / Reload the page to try again" but the plugin check page does not list Adobe Flash.

    The plugin check page does list something called 'Shockwave Flash." I went to the Adobe site and downloaded and installed the latest version of Adobe Flash but it still does not show up on the plugin check page. I don't see how Adobe Flash can be crashing in Firefox when Firefox doesn't even know that it's installed.

    Your System Details List shows the Shockwave Flash 12.0 r0 plugin as installed, so you appear to have the Flash plugin installed.
    You can check the version of the current Flash player here:
    *http://www.adobe.com/software/flash/about/
    *http://helpx.adobe.com/flash-player.html
    What is the current setting for the Flash plugin on Firefox/Tools > Add-ons > Plugins?
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do NOT click the Reset button on the Safe Mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • I have updated my Adobe Acrobat plugin three times today but the firefox plugin check says it is out of date, a problem as I repeatedly encounter "The Adobe Acrobat plugin has crashed" when I attempt to download pdfs.

    I am attempting to download pdf's from a library search on JSTOR. I can view the pdf but cannot download them as they say "The Adobe Acrobat plugin has crashed". I have been to the firefox plugin check and have updated Adobe Acrobat three times in the last hour, but it still says my plugin is not up to date. This leads me to believe that this may be the source of my crash errors.
    I updated Adobe Flash from the same firefox plugin check page and after one try it now says I am up to date, so my system is obviously accepting these updates.
    Help!!!!!

    The following solution is useful for people who have the full version of Acrobat 9, but are getting the error message "the Adobe Acrobat plugin has crashed". You probably want the features in the full version of Acrobat, but still need to be able to open PDF files from your Firefox browser.
    Go to Tools > Options > Applications. Scroll down and change all of the Adobe Acrobat files to open with Acrobat 9 (or whatever version you have) instead of "Use Adobe Acrobat (in Firefox)". This may not be as handy as having it use Acrobat inside the Firefox browser, but it will still let you open PDF files without having to uninstall the full version of Acrobat. Hope this helps.

  • Why is the Plugin Check suddenly starting up automatically when I open Firefox, and how do I stop it?

    Instead of Firefox opening to my homepage, as it has been doing for several years now, it opens to a Plugin Check screen. I don't know why this started, and I haven't found a way to prevent this from happening. What can I do?

    That is a bug with blocklisting plugins that has been fixed.<br />
    You can correct this issue by forcing the file blocklist.xml to update or wait until Firefox updates the file.<br />
    That update will remove the severity="0" flags in the file that cause the problem.
    See:
    * [/questions/832793?page=2#answer-198407]
    * http://forums.mozillazine.org/viewtopic.php?p=10899869#p10899869
    * [https://bugzilla.mozilla.org/show_bug.cgi?id=663722 Bug 663722] - The blocklist output is including severity="0" where it shouldn't be

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