Plugin Checker...PROBLEMS AGAIN!

<blockquote>Locking duplicate thread. 
Please continue here: [[/questions/956104]]</blockquote>
So, like anyone that wishes to keep their browser running as smoothly as possible, I check the Firefox plugin checker daily to see if there are any plugins and add-ons that need an update. For this round, I needed an update on Adobe Flash, and "Shockwave for Director". So I updated both.
Here is the problem- Flash updated, and is showing in the Plugin checker as up to date. However, I also updated Shockwave. Shockwave downloaded without an issue, the Shockwave site's tester states that I'm good to go, and the version on my programs list matches the one on the current download. But...when I go to the plugin checker, it still says that the Shockwave version I have is outdated. So...what gives?

I must also add that it still shows that status even after restarting both my browser and my computer.

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How do I disable Plugin Check?

How do I disable this new "feature?"
* It opens up a new tab on startup that I don't want.
* The check doesn't even work half the time.
* Most of the plugins it finds are "unknown" (despite the fact that I know where every one of them came from!)
* It doesn't register that I've already updated all the plugins that it can find
* And in case anybody from this plugin check project is reading this, please, ''please'' add in a way to stop this check from running on startup. I know you want to help, but you're just annoying the userbase.

I had no luck with other alleged solutions, and one I tried caused Adobe Flash Player to screw up (as others have reported elsewhere). Here’s what I did to help alleviate (not solve) the Plugin Check problem:
1. Type “about:config” (without quotes) in your web address box and hit return. This should take you to a (not-so-secret) Firefox configuration page that lists the many Firefox settings.
2. If you first get a warning message, click the "I'll be careful, I promise!" button. Do be careful not to mess up any settings unintentionally. (The worst scenario might be that you have to re-install Firefox—do you have your preferred Firefox version [e.g., 3.6] setup file saved somewhere? You may want to download it first, to be safe.)
3. Once on the about:config page, in the “Filter” box at the top type “plugins.update” (again, no quotes). This should reduce the visible list down to only two (or so) settings. (Don’t worry--doing this does not change or remove anything, just makes the list you see more manageable. The full list will still be there if you remove the filter.)
4. Double-click on the “plugins.update.url” setting line to change the address “https://www.mozilla.com/%LOCALE%/plugincheck/” to anything else you want, for example “http://www.google.com”, or “http://my.ebay.com”, or your homepage address. Then exit Firefox (there is no "save" action needed).
Now when you start Firefox again you will have two tabs, one with your homepage and one with that other address in place of the Plugin Check page. This doesn’t solve the problem, but at least you do not have to look at the annoying Plugins Check page. (You can always put the original address back in the about:config page if you do want to see the Plugin Check page.) If you make the address your homepage, you’ll have two homepage tabs and can ignore or delete the second one.
Let’s hope a real solution (for FF 3.6 users) is found soon. I suspect that Mozilla wants everyone to switch to Firefox 4, which may be the real answer. Annoying.

I often get the message "The Adobe Flash Plugin has crashed / Reload the page to try again" but the plugin check page does not list Adobe Flash.

The plugin check page does list something called 'Shockwave Flash." I went to the Adobe site and downloaded and installed the latest version of Adobe Flash but it still does not show up on the plugin check page. I don't see how Adobe Flash can be crashing in Firefox when Firefox doesn't even know that it's installed.

Your System Details List shows the Shockwave Flash 12.0 r0 plugin as installed, so you appear to have the Flash plugin installed.
You can check the version of the current Flash player here:
*http://www.adobe.com/software/flash/about/
*http://helpx.adobe.com/flash-player.html
What is the current setting for the Flash plugin on Firefox/Tools > Add-ons > Plugins?
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

When I select "plugin check" for updates, I have received a "try again later" error message for the last three days.

for the last few days, I've been experiencing long pauses or crashes while viewing a movie or clip using adobe flash. i've had no update requests for flash from auto updates. so my next thought was the flash plugin. however i'm not able to get the plugin updater to work. i get the error message listed above.

2 links for Plugin Check. Both are working for me on my XP system with Firefox 3.6.13.
*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*https://www.mozilla.com/en-US/plugincheck/
You must have JavaScript on (Tools > Contents, check "Enable JavaScript")
If you use NoScript, you must allow (or temporarily allow):
*on the first link, '''''mozilla.com'''''
*on the second link, '''''mozilla.com''''' and '''''mozilla.org'''''
 
'''Other issues that need your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
**New Adobe Reader X (version 10) with Protected Mode was released 2010-11-19
**See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
**'''''Security update for versions 9 and 10 of Adobe Reader released 2011-02-08'''''
*Java Plug-in 1.6.0_07 for Netscape Navigator (DLL Helper)
**Firefox 3.6+ requires at least version 1.6.0_10
**16 updates behind
**You may want to remove the old version before installing the new version; link to removal instructions below
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
#*Java Test: http://www.java.com/en/download/help/testvm.xml

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You are NOT addressing Apple here at all.
AGAIN:
We are all itunes users just like you.
We can check nothing.
You need to contact itunes support.
http://www.apple.com/support/contact/"

I have updated my Adobe Acrobat plugin three times today but the firefox plugin check says it is out of date, a problem as I repeatedly encounter "The Adobe Acrobat plugin has crashed" when I attempt to download pdfs.

I am attempting to download pdf's from a library search on JSTOR. I can view the pdf but cannot download them as they say "The Adobe Acrobat plugin has crashed". I have been to the firefox plugin check and have updated Adobe Acrobat three times in the last hour, but it still says my plugin is not up to date. This leads me to believe that this may be the source of my crash errors.
I updated Adobe Flash from the same firefox plugin check page and after one try it now says I am up to date, so my system is obviously accepting these updates.
Help!!!!!

The following solution is useful for people who have the full version of Acrobat 9, but are getting the error message "the Adobe Acrobat plugin has crashed". You probably want the features in the full version of Acrobat, but still need to be able to open PDF files from your Firefox browser.
Go to Tools > Options > Applications. Scroll down and change all of the Adobe Acrobat files to open with Acrobat 9 (or whatever version you have) instead of "Use Adobe Acrobat (in Firefox)". This may not be as handy as having it use Acrobat inside the Firefox browser, but it will still let you open PDF files without having to uninstall the full version of Acrobat. Hope this helps.

Plugin check says the Acrobat Reader plugin (10.0.1.434) is an outdated version; however, I downloaded the latest version of Acrobat and installed it. Is there a problem on my PC /environment or with the plugin check?

1. Did the plugin check on June 10th -- got the message that Acrobat Reader plugin for Firefox and Netscape was an outdated version. Pressed the Update button on the page and was taken to the Adobe site.
2. Downloaded the latest version, AdbeRdr1001_en_US.exe, and then ran the executable locally on the PC. The update completed normally. Note: I did not unistall the old Acrobat reader before running the executable.
3. Went back to the plugin check page and I still received the outdated message for that plugin. Have rebooted system (i.e. the next day) and repeated the check, with the same results.
4. Have opened Acrobat Reader application, pressed Help and then Check for Updates -- no new updates were found. Have run the Mozilla test (Mozilla Privacy Policy PDF) without any issues.
5. What is the plugin version that should be registered on my PC within the Add-ons Manager?
6. Please advise on the appropriate steps.

I think there is a bug in Plug-in check. It happened to me as well in the last few days. There's no newer version of Adobe Reader that I know of. Anyway, Adobe is going to release a patch next Tuesday, maybe that'll fix this bug.
http://www.zdnet.com/blog/security/adobe-readies-critical-pdf-reader-patch-tuesday/8751?tag=nl.e539

After downloading the "new version" of Java 6 times, my plugin-check page states that it has disabled my "outdated version" and asks for me to upgrade. What do?

Background:
I have had this problem for several months, now. This problem began when an update came for Java on the Firefox Plugin-check. I promptly installed the new Java update. But the Firefox update wouldn't register that I downloaded it, even after I refreshed the page. So, I got rid of the old Java, and downloaded the new Java again. When the page continued to display the same message it had before, I downloaded it a few more times. Finally, Firefox stopped saying that I was out of date. Then a few weeks later maybe, I check Firefox Plugin, and on the page it says that I am outdated in Java. So I downloaded Java again. But Java was still in the list, with red and said that it needed to be updated. I restarted the computer. Then, I restarted Mozilla Firefox with no add-ons. When Java still appeared that it needed to be updated, I gave up and didn't do a thing more about it.
Problem:
Today I decided to check my plugins. Java was not in update the list, and at the top a banner stated, "Missing JAVA? For your safety, Firefox has disabled your outdated version of Java. Please upgrade to the latest version." I clicked "upgrade to the latest version" and was led to the Java page. I clicked the download button. My cache stated that this was the (6) download of that same Java plugin (see background). I chose to re-download it anyways. But Firefox still insists that I have not downloaded it.
Question:
Do I need to go to the control panel of Java and change something? Do I need to fix some setting on Firefox? Should I disable Java altogether, delete all Java-related files on my computer, and start all over with Java? What should I do?

Try using http://ninite.com/java/ninite.exe to install Java. Please note that even though you download it you have to double click it to get it to run and install.

Plugin Check page not working ?

I've been wanting to check to see if any of my plugins - specifically the one for my Slingbox - need to be updated. Every time I try, however, the Plugin Check page returns with the message "Plugin Finding Service Error We've encountered an error. Please try your request again later."
Is this just me, or is this a known system issue ?

I had the same problem and today I just tried to remove the sharp (#) at the end of my URL and it worked again.
Its quite unlikely that this was the problem as I'm not able to reproduce it but you might want to give it a try anyway.
[http://www.mozilla.com/en-US/plugincheck/ Plugincheck]

Plugin check incorrectly marks flash ESR as "vulnerable"

With the terrible issues recently with Flash 12, I opted to use the extended support version of Flash 11.7r700.
The plugin checker page, however, shows that my flash is supposedly "vulnerable" but it is most definitely not (it's the latest updated version offered by adobe in their extended support cycle for corporate use)

I added a comment to the bug report linking to this thread and updated the summary to make it clearer that the issue is Flash 11.7 ESR:
* [https://bugzilla.mozilla.org/show_bug.cgi?id=978505 Bug 978505] - Mozilla plugincheck says latest Flash Player 11.7 (Extended Support Release) is vulnerable and tells me to update
By the way ... you wrote:
With the terrible issues recently with Flash 12, I opted to use the extended support version of Flash 11.7r700.
I was wondering what those terrible issues were. I'm using the latest Flash Player 12 version 12.0.0.70 on my Windows 7 x64 computer and other than a focus bug that has existed since Flash 11.3 (which I've worked around by [http://forums.adobe.com/thread/1018071#TemporaryWorkaround disabling protected mode in Flash]) it's working OK.
In case you want to try Flash 12 again, see:
* http://kb.mozillazine.org/Flash#Troubleshooting
*[[Flash Plugin - Keep it up to date and troubleshoot problems]]

Why is the Plugin Check function inaccurate?

If I have updated the plugins according to what is required or stated by the Plugin Check, the plugins still appear as 'outdated' (yellow or red depending on severity) when they're not?
I don't know what to do as all this does is to contradict everything by making me feel I'm vulnerable to malware attack.
I think there's some disparity between the version I originally had (in this case Adobe Flash and Quicktime Player) which I updated, and the very latest version I installed which is perhaps even higher than what is registered with the Plugin Check itself. In this case the Plugin Check databases would need to be updated again.
Please can you establish what I may be doing wrong here.
Thanks.

That is a bug with blocklisting plugins that has been fixed. 
You can correct this issue by forcing the file blocklist.xml to update or wait until Firefox updates the file. 
That update will remove the severity="0" flags in the file that cause the problem.
See:
* [/questions/832793?page=2#answer-198407]
* http://forums.mozillazine.org/viewtopic.php?p=10899869#p10899869
* [https://bugzilla.mozilla.org/show_bug.cgi?id=663722 Bug 663722] - The blocklist output is including severity="0" where it shouldn't be

Plugin Check not responding

When I click on 'Check to see if your plugins are up to date' in about:addons, https://www.mozilla.org/en-US/plugincheck/ opens in a new tab as expected.
Although the Plugin Check page loads, no checking happens. There's not even a small spinning circle that would at least indicate some activity.
I'm running:
FF 35.0.1
Java SE 8 U31 11.31.2.13 (manually updated today and set to 'Always Activate')
Shockwave Flash 16.0.0.305 (also set to 'Always Activate')
Any ideas on how to fix this would be appreciated.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Why does Mozilla Plugin Check keep giving me a Systems Error? I can't update my plugins otherwise!

No sooner than I log into Plugin Check, it keeps telling me "Systems Error Please try again Later", every single time without fail! I'm sick of not being able to view videos without my Adobe flash player crashing on me! At least on my other Firefox browser on Linux, my 3rd party Plugins come in an update packet, unlike XP, which requires us to Manually update the damn things!

* Does the problem happen in a [https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_creating-a-profile new profile]?
* Does the problem happen when security software is temporarily disabled?
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!

Dynamic Credit check - problem -Delivery creation from Sales order

Hi
we have a problem which i would appreciate some help with.
Sales order is blocked for credit and subsequently released via VKM1
BUT as soon as line item is selected and then Sales document > deliver -
the Dynamic credit block kicks in again straight away, no other changes have been made
why is this occurring ?
I managed to get round the problem by creating delivery via VL10c and selecting line item and then create in background

Hi Tony,
Do you have a credit check active again at Delivery level?
In OVA8 - for the combination of credit control area, risk cat & credit group - please check field 'Number of days'.
If you do not wish to carry out the credit check again for the released doc, here you can maintain the number of days.
Description of F1 for this field is as below.
Credit check: Number of days without check
Specifies the number of days after which a changed document must be re-checked for credit.
Use
This function is used for checking documents that have already been released by a credit representative, but that have subsequently been changed. The system does NOT carry out another credit check if the following conditions are met:
The value of the changed order is not greater than the value already approved for credit (inclusive of the deviation factor), AND
The current date is not greater than the original release date plus the number of days specified here
thanks
Anirudh

How do I prevent firefox from automatically opening the plugin checker page every time I open the browser because it is damned annoying?

I don't like being bothered with pages I am uninterested in opening automatically. It's not a service, it's an annoyance. I want to open my home page, not pages of ANY kind that your browser wishes to open for me. Adblocker doesn't seem to work on this plugin checking page. I do not approve of your browser hijacking my system-I decide what pages get opened, not firefox.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

Plugin Checker...PROBLEMS AGAIN!

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