Plugin thinks I'm using Firefox 3.6

I am trying to install the Awesome plugin, but it keeps saying that I'm using 3.6. I uninstalled 3.6 and installed 4.0 because of this, but it's the same. How do I get the plugin to recognize the updated version?

https://support.mozilla.com/en-US/kb/websites+or+add-ons+incorrectly+report+incompatible+browser

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I'm using the latest version but it won't let me install Adblock Plus because it thinks I'm using Firefox 2.0. Youtube also thinks I'm using an old version.

I've tried updating Firefox several times, and I just completely uninstalled it, then installed it again.

You have a corrupted user agent:
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/2.0.0.11 (.NET CLR 3.5.30729)
See [[Finding your Firefox version]] and [[Web sites or add-ons incorrectly report incompatible browser]]
See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
Check the general.useragent prefs on the about:config page. 
You can open the about:config page via the location bar, just like you open a website. 
Filter: general.useragent 
If any general.useragent prefs are bold (user set) then right-click that pref and choose Reset.

It's been two years since Windows 7 64 bit computers came out. At what point is Firefox thinking of providing a browser that is compatible with this. I haven't used Firefox for 2 years as a results. And what exactly is Waterfox?

If you do a search on the web, you will discover that I am far from the only one who finds that she cannot use Firefox because it is incompatible with Windows 7 64 bit. I'm pretty sure there must be hundreds of thousands of users out there that can not use Firefox for the same reason. At what point are you thinking of updating your browser?
Also are you connected to Waterfox and is it safe?

In device manager tick Show hidden devices, under view on the toolbar.
If DM cannot see it you cannot install a driver, not sure why that hardware will not get detected.

Since this morning all text in firefox look slightly different - I think it still uses the same font, but renders it differently.

Since this morning all text in firefox looks slightly different - I think it still uses the same font, but renders it differently!? I would like to have it changed back to what it was. Any help is welcome.
Some facts:
- Happens only in Firefox (IE & Chrome still look the same)
- Already did a reset to defaults
I'm using the latest version of Firefox
Screenshot can be found here: [http://www.ka-pow.net/media/images/firefoxissue.jpg link text]

Reset the page zoom on pages that cause problems: View/Beeld > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)
*http://kb.mozillazine.org/Zoom_text_of_web_pages
Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.
Use "Firefox > Options" instead of "Tools/Extra > Options" if the menu bar is hidden.

Google applications think I'm using an old version of Firefox

I'm using Firefox 8.0.1. Google Reader, Docs, etc, all tell me that I'm using an unsupported/outdated version of my browser and tells me to update it. (I've also noticed Twitter isn't displaying correctly.)
(I have tried accessing each of these pages/apps on a different computer running 8.0.1 and they work fine on that machine.)
I've tried restarting with all add-ons disabled. I've cleared the cache. I've deleted all cookies. I've even completely uninstalled Firefox and reinstalled, and nothing changes. I've also tried accessing all these pages/apps on Internet Explorer and they work fine, so I don't think it's anything running on the machine.
I'm stumped and don't know what else to try.

You have corrupted user agent caused by the pref general.useragent.override : undefined GoogleToolbarBB
See:
*https://support.mozilla.com/kb/Finding+your+Firefox+version
*https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
*http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

I used firefox 95% of the time. I updated to the 4.0 version it stated in the popup box they did not support AVG and have plugins. After that I had a viruses and paid to them removed.If I begin using firefox again and AVG is my computer safe from viruses?

I continued using AVG, Malwarebytes' anti-malware and CCleaner. I discontinued using firefox and began using IE. What is your relationship with AVG? Is it still compatible with firefox?

Firefox 10 has many problems and I found the solution did an update to firefox 11 beta and so far everything is working well.

When i use firefox with mafia wars none of the pictures display - i think i hit a hide picture button?

using mafia wars, it does not show any of the pictures only the words so it makes it difficult to know where to click. mafia works fine when i open in chrome - so it is something i did while using firefox.

With the site on display, click on the site identity button (for details on what that is see [https://support.mozilla.com/kb/Site+Identity+Button]) and then on More Information. This will open up the page info dialog.
First select the Permissions panel, make sure that "Load Images" is set to allow (selecting Use Default should also work)
Next select the Media panel, then click on the first item in the list. Use the down arrow key to scroll through the list. If any item has the option "Block images from (domain name)" selected, de-select the option.
This should hopefully resolve your issue, but also see [https://support.mozilla.com/kb/Images+or+animations+do+not+show].
Some add-ons can also block images, for example if you have AdBlock Plus installed, make sure that you have not accidentally created a filter to block the images.

Despite upgrading to firefox 5 when I try to add googletoolbar it says I'm using Firefox 3! I'm thinking I'll just use another browser as this is infuriating!

I upgraded to firefox 5 and my google toolbar went. I was sent a solution that worked on one of the machines in my home. Despite trying to use that same link to add the missing toolbar to this machine, firefox keeps telling me that I am using firefox 3. I have just installed firefox 5 twice more, I have been doing this for the last two weeks. Still it insists I'm using the old version. It is most infuriating as a spell check is vital. I'm aware I can right click on a word but that is an American dictionary and I'm English and like to spell correctly.
What can resolve this before I uninstall firefox and find an alternative browser?

1. Your UserAgent says you are running Firefox 3.0.11, and that issue need to be fixed.
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
2. Google needs to update the Google Toolbar program for Firefox 5.0.
The Google Toolbar '''7.1.20110512W''' version does work pretty good in Firefox 5.0 by using the Compatibility Reporter extension. But not every feature works 100%. 
https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/
http://googlesystem.blogspot.com/2011/06/enable-google-toolbar-in-firefox-5.html
Google Labs has been working on a GTB 8 version, but it looks like it isn't made for Firefox - just for Internet Explorer. 
http://www.google.com/support/toolbar/bin/answer.py?hl=en&answer=1111588#toolbar_info 
So, maybe Google isn't going to be supporting Firefox any longer. That might be a move to force Google Toolbar users over to Google Chrome, which I believe has all those features built-in.
3. You can install other English spell check dictionaries in addition to the US - English dictionary that comes with the en-US version of Firefox, from this web page: 
https://addons.mozilla.org/en-US/firefox/language-tools/

Java does not work on my Win 7 IBM-compatible PC using Firefox as my web browser

A typical example of a website I would like to access & view is "www'cut-the-knot.org", a relatively mathematics-related website with a lot a very nice math content, where (roughly estimating) 70-90% of all web pages on the web site use Java applets to communicate that math content.
I CANNOT view the Java applets (am restricted/prevented from doing so) --- on CTK or ANY other website!.
I could go into all the details but, essentially, I have tried just about everything I can think of (or have found to do/try in discussions on the Internet by googling the problem) & nothing seems to have had any positive affect ... I can still not view ANY Java applets on ANY website! :-(
I USED to be able to view Java content on the PC I was working on, although, a few months ago, I migrated from Win XP to Win 7 when MS stopped supported Win XP. I don't know when things changed but, "while I wasn't looking" (&/or paying attention) something DID change. :-(
I'm using an IBM-compatble PC (not a Mac) with Windows 7 & Firefox as my web-browser.
I'm just a private individual ... just a "little guy" in my home ... little personal technical knowledge, no big biz connections, no $ to hire expensive (or inexpensive) experts to come in & assess & fix the problem. I would even just like to know if there is some kind of future expected date when something MIGHT get improved, barring an action "solution" of the problem.
From what I read on the Internet, some problem(s) relating to this issue has/have been extant for at least two years, dating back to at least 2012, if not further? I assume the problem would have been fixed long ago if it were easy to fix so, I'm not trying to be overly critical ... just asking for some kind of status report --- help/communication/knowledge/expertise/solution/etc ... & any information would be appreciated. Knowing WHAT the problem is is a high priority to me, certainly as well as understanding HOW TO FIX the problem, & WHEN that fix will occur.
Java is a seemingly wonderful technology but, if there are such severe security risks that require it be enabled so that no one (I'll assume I'm not the only one unable to view Java applets) can use it, it doesn't have much value to visitors to websites that employ Java to deliver a majority of their content. Part of the problem, obviously, is that (like CTK) MANY websites ALREADY use/employ Java --- & therefore, end-users have almost no access to the content in/on those websites.
Thanx in advance ...
arbmm7
(2014-08-30-1023 PST)
PS - Just before posting this comment, I clicking a button at the bottom of the Mozilla web page that said it had "guessed" at current browser & OS, & the following is what was "reported":
Firefox version 32
Windows 7 OS
* Shockwave Flash 14.0 r0
* Adobe PDF Plug-In For Firefox and Netscape 10.1.11
* Next Generation Java Plug-in 11.11.2 for Mozilla browsers
* NPRuntime Script Plug-in Library for Java(TM) Deploy
* VLC media player Web Plugin 2.1.3

PS - SORRY --- I meant (in the title): "... using Firefox as my web browser."

I have a mac 10.6 system when using firefox, I can no longer open attachments or downloads. I deleted firefox and reinstalled and it still doesn't work.

When using firefox, I can no longer open attachments, pdf or downloads. A new window will open and it is blank. The only way to open an attachment or pdf is to shut down firefox and use safari. Everything works with safari so I can't understand what went wrong with firefox. I even download adobe reader thinking that would help. I then deleted my original firefox and re downloaded firefox again. It still doesn't work.
I am using a 10.6 operating system on my Mac.

Try to disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
*Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
PDF files may also be found under another entry like Portable document.
*https://support.mozilla.org/kb/change-firefox-behavior-when-open-file

Periodic "Glitch" at 1-Minute Intervals Using Firefox: Anyone Else?

Greetings Everyone.
I have had this problem for quite some time, and after extensive trials at resolving it and attempting to get advice from many individuals, I've finally decided to post here, hoping someone can assist me in resolving it.
I get a "glitch" at regular 60-second intervals. This "glitch" manifests itself in many ways. For example, when using Firefox and I'm on my Google home page, I click on my "inbox" link and open my list of G-mail e-mails, after which time I can then check the boxes for each e-mail and then do a mass delete of the boxes checked. However, if I check any boxes (one or many), and wait for anywhere between 1 and 60 seconds, all of the check marks disappear (as if I hit "deselect all)! If I check mark them again, they disappear again within 60 seconds or less. This "glitch" appears to be occurring exactly at 60-second intervals. It also often causes web pages opened in Firefox to "jump scroll/page up" (usually in an upward direction) in the same manner (it's happened several times while typing this information here). It's as if someone hits a mouse key to inject a command every 60-seconds.
I have done numerous scans with Norton 360 anti-virus, Kaspersky anti-virus, iolo System Mechanic, and more...and the computer always comes up squeaky clean as far as viruses and spyware is concerned.
Yes, I've started Firefox in Safe Mode and it still happens. Yes, I've disabled Firefox add-ons in Safe Mode and it still happens.
I will note that this phenomenon even occurs on two other computers I have that are not connected in any way, one of which is new and has NO files copied from my primary computer and placed onto it. Yet, this happens even when I run Firefox on that netbook running Windows XP.
In some other programs such as MSWord, I often experience cursor jumps to another part of a page, a page jump up or down, etc. I am reasonably certain that this happens in other programs when Firefox is opened and running.
I have observed the running graphs under the "Performance" and "Networking" tabs in Windows Task Manager, and do spot a tiny spike that appears to be occurring every 60 seconds, but does not seem to occur if Firefox is not running.
Note: If I am on my Google home page using Firefox and I have nothing selected and the computer is idel, the entire page still "blinks" every 60 seconds, as if it is being refreshed. If I disconnect my LAN cable and thus kill my internet connection, my Google home page will, within 60 seconds, attempt to refresh itself and loose most all of its content. If I plug the cable back in and do nothing but wait, the Google home page content will reappear when the next "glitch" occurs.
This phenomenon does NOT happen with any other browser such as IE or Safari.
It's as if Firefox is constantly "polling" or "refreshing," but it also affects other programs that are opened when Firefox is running.
From all I can tell, this issue is caused by FIREFOX! I truly believe I've isolated it to Firefox, especially since it manifests itself when using Firefox on other computers I own.
Note that this does not appear to be doing any harm, but it can be a MAJOR pain when using MSWord or browsing the 'net with Firefox.
I have also tried disabling my computer's touchpad...still happens.
In short: there just must be ''something'' within the Firefox application that is inputting something at 60-second intervals.
It's been driving me nuts for over a year. I've searched the support areas and forum, but I have yet to find anyone describing a similar issue or suggesting a fix.
I would think that it would be easier to find the source of this phenomenon since it occurs at a regular interval, rather than randomly....but maybe not!
Can ANYONE provide me with any suggestions?
Thanks,
Baffled Bobb

First of all, thanks again for your responses. BTW: I was unaware if I had marked the problem as solved. I don't recall doing so.
Are you running multiple AV or multiple Firewalls, are they causing the problem.
'''Well, that may e something to look at, but it is also happening on my other computer which definitely is not running multiple firewalls.'''
Are you able to identify the process.
if it is Firefox did you try Safe Mode with all plugins disabled ?
'''As mentioned above, I have run FFox in Safe Mode with plugins disabled on several occasions: no fix.'''
what happens if you try Firefox offline
'''As stated above, if I am off-line, FFox attempts to refresh itself and loses almost all content. If I reconnect the cable, the next "refreshing glitch" brings back all of the webpage content.'''
what happens if you open only a blank page in Firefox and nothing else (try about:blank )
'''Opening a blank page (BTW: tried it) is superfluous, because then there would really be no content upon which this problem would manifest itself.'''
Still searching for a solution! THANKS for the assistance thus far.

Uploading file to online classroom dropbox, file is not found using Firefox 7.0 but I am able to upload using IE9

I just upgraded my Firefox version to 7.0 and I am currently attending online courses through Kaplan University. I was attempting to upload a .ppt file to the classroom drop-box and it was not recognizing the file as being there while using Firefox 7.0. I opened IE9 and was able to upload the .ppt file without a problem, so this is leading me to believe that there is an issue with Firefox 7.0. I have never had this issue using past versions of Firefox and this is the first time that it has happened.

Thank you for your prompt email.
I have thoroughly checked and double-checked all the factors below.
On two different computers. Unfortunately, nothing has helped yet.
I can assure you that each item listed below has been checked several times during all my searching today and ALSO again right now.
There are no problems with Plugins, Themes or Extensions found. No permissions blocked, No media blocked images, No third-party permissions blocked. No images blocked from any domains. And images are 'Enabled'. There are no exceptions in place to the loading images. No exclusions in my security software settings.
AND I have checked all of this on a second computer that is also having this same problem. That person is using a different security software than I am but they are having the same problem with images in only their Gmail account also - but NOT when using IE9. Only when signing in through Firefox. And we both think it started yesterday or this morning.
That pc is still on Firefox version 12.0. I updated earlier today to version 13.0 but the problem is still ongoing for both of us.
Any further help will be greatly appreciated.
I have to get something accomplished. WAY behind now.
Thank you,
ElaineB.

When using Firefox as my browser, my "back" button no longer works? And by the way...getting help is a real pain in the butt on this site!!!!!

When using Firefox as my browser, my "back" button no longer works? And by the way...getting help is a real pain in the butt on this site!!!!!

see -- http://kb.mozillazine.org/Kill_application
which explains how to completely exit (quit) your Mozilla application
Try closing Firefox completely
*Close Firefox properly '''File > Exit''', not with the "X" which just closes the window.
*Use the Windows Task Manager "Processes" tab to make sure that firefox.exe is not running and also that the plugin-container.exe is not running.
If that does not work, try restarting the system.
If still no luck try restoring bookmarks from last backup, or better create your own .json backup and restore from that.
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox#Creating_bookmark_backups
*''If you had to go this far, please provide feedback if restoring bookmarks alone fixed the problem. I think I may have done that once with success, but never see that suggested -- I'd try most anything to not lose history or bookmarks. But then I could restore files from my profile and restore latest bookmarks backup from current profile.''
The following will result in complete loss of history if it comes down to deleting places.sqlite, so rename files rather than deleting. With Firefox down.
Of course you have backups of your profile you could replace rename and
replace those files instead.
Locked or damaged places.sqlite - MozillaZine Knowledge Base
:"Toolbar buttons such as Back/Forward are disabled "
:http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

I can't download clubwpt useing firefox but i can useing IE?

When I try to download clubwpt I get an error that says " could not load resSplash.dll check your configuraation! I can download from IE but would rather use Firefox. Are there any plugins or add-ons that can help with this problem.When i download from IE I think that Firefox caused some sort of problem I can get on wpt but half of the lobby is missing.Can anyone help me? also clubwpt has blocked me from makeing any more accounts.I know players from there has a program where they can make unlimited accounts with chat.Does anyone know anything about this ?

Doesn't anybody know how to fix this problem???
Dennis Abriola

Disable pop-ups; or enable pop-up blocker...or I will stop using FireFox

Every page on Mozilla FireFox has pictures and moving images and advertisements and junk pop-up spam all over the page (at least 9 boxes of JUNK all over each page, that "frame" the page---[[..3 on the left..3 on the right...3 on the top]]...leaving only a tiny window view of the actual website or webpage I am intending to visit. I've already gone into my FireFox settings and selected disable popups...prevent popup blocker...been all through my FireFox settings, etc.
I use Google Chrome and Windows Internet Explorer as internet web browsers...and do not experience those annoying issues with Google Chrome or Windows Explorer. I have my firewall settings set to "high" and have a security system in place. It's only my experience that when I open Mozilla Firefox...there are "blinking captions" and pictures all over the page. Even if I lightly scroll over them, sometimes, it will automatically open a new window, and cause a complete disruption and interruption to my business and internet experience. I am ready to uninstall Mozilla Firefox and tell everyone I know not to use Firefox, at this point, because it is full of spam and security risks.
Do you have any solutions to offer/provide...and within a timely matter?
If I do not receive a valid response within a week, I will proceed with uninstalling and suggest that others do the same.
Thanks.
''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

That's pretty extreme. I don't think I've read about any other reports that bad.
As a quick test of whether it might be caused by an add-on, could you go through these screens and disable everything except Flash (Shockwave Flash 11.6):
orange Firefox button (or Tools menu) > Add-ons > Plugins category 
orange Firefox button (or Tools menu) > Add-ons > Extensions category
Does that make any difference?
Also, if you are using custom connection settings, try changing those here:
(WIN) orange Firefox button (or Tools menu) > Options > Advanced 
(MAC) Firefox > Preferences > Advanced 
(LINUX) Edit > Preferences > Advanced
On the Network mini-tab, click the Settings button. To use the default connection used by IE, choose "No Proxy" or "Use System proxy settings". You may have to restart Firefox before that takes effect.
If none of that helps:
Could you describe the sequence of events leading up to this problem. When does the trouble start and can you associate it with following links, using bookmarks, typed URLs, etc.? For example, when you first start Firefox, do you get a normal about:home Firefox start page, or is it already crawling with ads? If you go directly to a link like https://www.google.com/ does it appear correctly?

Plugin thinks I'm using Firefox 3.6

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