Plumtree Crawler Web Services for NT File Systems

Hi,
I'm working with Corporate portal v5.0.4J. I'm trying to figure out if the 'crawler web services for NT file systems' are build into the portal or whether it is an optional component that needs to be installed?
Any info is appreciated.
J

The Windows Files Content Service is a separate component from the portal. You can download this component from the Product Center.
-Paul

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  • Service for network file system fails to install

    Installation of the File Service and Service for NFS in Windows 2008 R2 server fails. Following are the steps used to perform the install.
    Open Server Manager from Start> All Programs> Administrative Tools> Server Manager.
    Click on the Roles node in the left pane, and then click the
    Add Roles link.
    On the Add Roles Wizard welcome page, click Next to continue.
    From the list of roles to install, select File Services, and click
    Next to continue.
    On the Introduction to File Services page, click Next to continue.
    On the Select Role Services page, keep the File Server box checked and select
    Services for Network File System. Click Next to continue.
    On the Confirmation page, review the settings and click the Install button.
    Click Close when the wizard completes.
    ServerManager Log:
    From the ServerManager.log file under C:/Windows/Logs I can see the below.
    2272: 2013-02-12 16:13:51.479 [CBS]                       IsCacheStillGood: True.
    2272: 2013-02-12 16:14:05.534 [Provider]                  System changed since last refresh: False
    2272: 2013-02-12 16:15:45.816 [InstallationProgressPage]  Loading progress page...
    2272: 2013-02-12 16:15:45.831 [InstallationProgressPage]  Begining Sync operation...
    2272: 2013-02-12 16:15:45.842 [Sync]                     
    Sync Graph of changed nodes
    ==========
    name     : File Services
    state    : Changed
    rank     : 1
    sync tech: CBS
    guest[1] : File Server
    guest[2] : Distributed File System
    guest[3] : File Server Resource Manager
    guest[4] : Services for Network File System
    guest[5] : Single Instance Storage
    guest[6] : Windows Search Service
    guest[7] : Windows Server 2003 File Services
    guest[8] : BranchCache for network files
    provider : FileServerRoleProvider
    name     : Services for Network File System
    state    : Changed
    rank     : 2
    sync tech: CBS
    provider : FileServerRoleProvider
    name     : File Server
    state    : Changed
    rank     : 2
    sync tech: CBS
    provider : FileServerRoleProvider
    2272: 2013-02-12 16:15:45.842 [Sync]                      Calling sync provider of Services for Network File System ...
    2272: 2013-02-12 16:15:45.843 [FileServer]                Sync:: guest: 'Services for Network File System', guest deleted?: False
    2272: 2013-02-12 16:15:45.843 [FileServer]                Begin installation of 'Services for Network File System'...
    2272: 2013-02-12 16:15:45.843 [FileServer]                Install: Guest: 'Services for Network File System', updateElement: 'ServicesForNFS-ServerAndClient;ClientForNFS-Infrastructure;NFS-Administration;ServerForNFS-Infrastructure'
    2272: 2013-02-12 16:15:45.843 [FileServer]                Installation queued for 'Services for Network File System'.
    2272: 2013-02-12 16:15:45.843 [Sync]                      Calling sync provider of File Server ...
    2272: 2013-02-12 16:15:45.843 [FileServer]                Sync:: guest: 'File Server', guest deleted?: False
    2272: 2013-02-12 16:15:45.843 [FileServer]                Begin installation of 'File Server'...
    2272: 2013-02-12 16:15:45.843 [FileServer]                Install: Guest: 'File Server', updateElement: 'CoreFileServer'
    2272: 2013-02-12 16:15:45.843 [FileServer]                Installation queued for 'File Server'.
    2272: 2013-02-12 16:15:45.844 [CBS]                       installing 'ServicesForNFS-ServerAndClient ClientForNFS-Infrastructure
    NFS-Administration ServerForNFS-Infrastructure CoreFileServer ' ...
    2272: 2013-02-12 16:15:46.315 [CBS]                       ...parents that will be auto-installed: '<none>'
    2272: 2013-02-12 16:15:46.316 [CBS]                       ...default children to turn-off: '<none>'
    2272: 2013-02-12 16:15:46.325 [CBS]                       ...current state of 'ServicesForNFS-ServerAndClient': p:
    Staged, a: Staged, s: UninstallRequested
    2272: 2013-02-12 16:15:46.325 [CBS]                       ...setting state of 'ServicesForNFS-ServerAndClient' to
    'InstallRequested'
    2272: 2013-02-12 16:15:46.335 [CBS]                       ...current state of 'ClientForNFS-Infrastructure': p: Staged,
    a: Staged, s: UninstallRequested
    2272: 2013-02-12 16:15:46.336 [CBS]                       ...setting state of 'ClientForNFS-Infrastructure' to 'InstallRequested'
    2272: 2013-02-12 16:15:46.345 [CBS]                       ...current state of 'NFS-Administration': p: Staged, a:
    Staged, s: UninstallRequested
    2272: 2013-02-12 16:15:46.345 [CBS]                       ...setting state of 'NFS-Administration' to 'InstallRequested'
    2272: 2013-02-12 16:15:46.354 [CBS]                       ...current state of 'ServerForNFS-Infrastructure': p: Staged,
    a: Staged, s: UninstallRequested
    2272: 2013-02-12 16:15:46.354 [CBS]                       ...setting state of 'ServerForNFS-Infrastructure' to 'InstallRequested'
    2272: 2013-02-12 16:15:46.363 [CBS]                       ...current state of 'CoreFileServer': p: Staged, a: Staged,
    s: UninstallRequested
    2272: 2013-02-12 16:15:46.363 [CBS]                       ...setting state of 'CoreFileServer' to 'InstallRequested'
    2272: 2013-02-12 16:15:46.373 [CBS]                       ...'ServicesForNFS-ServerAndClient' : applicability: Applicable
    2272: 2013-02-12 16:15:46.390 [CBS]                       ...'ClientForNFS-Infrastructure' : applicability: Applicable
    2272: 2013-02-12 16:15:46.408 [CBS]                       ...'NFS-Administration' : applicability: Applicable
    2272: 2013-02-12 16:15:46.426 [CBS]                       ...'ServerForNFS-Infrastructure' : applicability: Applicable
    2272: 2013-02-12 16:15:46.435 [CBS]                       ...'CoreFileServer' : applicability: Applicable
    2272: 2013-02-12 16:15:46.493 [CbsUIHandler]              Initiate:
    2272: 2013-02-12 16:15:46.494 [InstallationProgressPage]  Installing...
    2272: 2013-02-12 16:15:51.958 [CbsUIHandler]              Error: -2147021879 :
    2272: 2013-02-12 16:15:51.958 [CbsUIHandler]              Terminate:
    2272: 2013-02-12 16:15:52.035 [InstallationProgressPage]  Verifying installation...
    2272: 2013-02-12 16:15:52.049 [CBS]                       ...done installing 'ServicesForNFS-ServerAndClient
    ClientForNFS-Infrastructure NFS-Administration ServerForNFS-Infrastructure CoreFileServer '.
    Status: -2147021879 (80070bc9)
    2272: 2013-02-12 16:15:52.052 [FileServer]                Skipped configuration of 'Services for Network File System' because install operation failed.
    2272: 2013-02-12 16:15:52.053 [FileServer]                Skipped configuration of 'File Server' because install operation failed.
    2272: 2013-02-12 16:15:52.053 [Provider]                 
    [STAT] ---- CBS Session Consolidation -----
    [STAT] For
              'Services for Network File System',
              'File Server'[STAT] installation(s) took '6.2058637' second(s) total.
    [STAT] Configuration(s) took '0.0002143' second(s) total.
    [STAT] Total time: '6.206078' second(s).
    2272: 2013-02-12 16:15:52.053 [Provider] Error (Id=0) Sync Result - Success: False, RebootRequired: True, Id: 105
    2272: 2013-02-12 16:15:52.053 [Provider] Error (Id=0) Sync Message - OperationKind: Install, MessageType: Error, MessageCode: -2147021879, Message: <null>, AdditionalMessage: The requested operation failed. A system reboot
    is required to roll back changes made
    2272: 2013-02-12 16:15:52.053 [Provider] Error (Id=0) Sync Result - Success: False, RebootRequired: True, Id: 255
    2272: 2013-02-12 16:15:52.053 [Provider] Error (Id=0) Sync Message - OperationKind: Install, MessageType: Error, MessageCode: -2147021879, Message: <null>, AdditionalMessage: The requested operation failed. A system reboot
    is required to roll back changes made
    2272: 2013-02-12 16:15:52.054 [InstallationProgressPage]  Sync operation completed
    2272: 2013-02-12 16:15:52.054 [InstallationProgressPage]  Performing post install/uninstall discovery...
    2272: 2013-02-12 16:15:52.056 [Provider]                  C:\Windows\system32\ServerManager\Cache\CbsUpdateState.bin does not exist.
    2272: 2013-02-12 16:15:52.056 [CBS]                       IsCacheStillGood: False.
    2272: 2013-02-12 16:15:52.526 [CBS]                       >>>GetUpdateInfo--------------------------------------------------
    2272: 2013-02-12 16:15:59.342 [CBS] Error (Id=0) Function: 'ReadUpdateInfo()->Update_GetInstallState' failed:
    80070bc9 (-2147021879)
    2272: 2013-02-12 16:15:59.342 [CBS]                       <<<GetUpdateInfo--------------------------------------------------
    2272: 2013-02-12 16:15:59.380 [DISCOVERY]                 hr: -2147021879 -> reboot required.
    2272: 2013-02-12 16:15:59.390 [InstallationProgressPage]  About to load finish page...
    2272: 2013-02-12 16:15:59.390 [InstallationFinishPage]    Loading finish page
    2272: 2013-02-12 16:15:59.401 [InstallationFinishPage]    Finish page loaded
    In Windows Event long I can see the following events logged:
    Event 3002, Port Map:
      Windows(R) failed a request to register RPC Port Mapper on TCP port 111.  RPC Port Mapper cannot start.
      Network File System (NFS) clients use RPC Port Mapper (also known as Portmap and Rpcbind) to discover NFS protocols on remote servers.  Without RPC Port Mapper, Server for NFS
    cannot start and NFS clients cannot access files on this server.
      Verify that no other software is registered on TCP port 111, then start Server for NFS manually (which will also start RPC Port Mapper).
    Event 7000, Service Control Manager:
    The Server for NFS Open RPC (ONCRPC) Portmapper service failed to start due to the following error:
    A device attached to the system is not functioning.
    Event 7001, Service Control Manager:
    The Server for NFS Driver service depends on the Server for NFS Open RPC (ONCRPC) Portmapper service which failed to start because of the following error:
    A device attached to the system is not functioning.
    Event 7001, Service Control Manager:
    The Server for NFS service depends on the Server for NFS Driver service which failed to start because of the following error:
    The dependency service or group failed to start.
    Based on a technet forum I have already checked and made sure there is no other service running on port 111 (command used is netstat -a -b -o).
    Dependent Service Status:
    During the installation process “Client for NFS” seems to have gone well and the service started successfully. But the “Server for NFS” failed, when checked for the status of the dependent process “portmap” service failed to start with the WIN32_EXIT_CODE
    “31 (0x1f)”. Please find below the query result.
    C:\Users\CMMAdmin>sc query rpcxdr
    SERVICE_NAME: rpcxdr
            TYPE               : 1  KERNEL_DRIVER
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
    C:\Users\CMMAdmin>sc query msnfsflt
    SERVICE_NAME: msnfsflt
            TYPE               : 2  FILE_SYSTEM_DRIVER
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
    C:\Users\CMMAdmin>sc query portmap
    SERVICE_NAME: portmap
            TYPE               : 1  KERNEL_DRIVER
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 31  (0x1f)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
    C:\Users\CMMAdmin>
    As the EXIT CODE is 31 ( A device attached to the system is not functioning), I have checked device manager and made sure there is no yellow warning shown against any hardware device. Further I am not sure how to proceed and debug this issue.
    Please let me know if you have any suggestion on how debug this issue further.
    Thanks
    -Poopesh

    Hey,
    I had this same problem running MS Server 2008 R2 and server log is as follow:
    name     : Services for Network File System
    state    : Changed
    rank     : 2
    sync tech: CBS
    ant.     : empty
    pred.    : File Services
    provider : FileServerRoleProvider
    5676: 2014-01-14 14:08:57.474 [Sync]                      Calling sync provider of Services for Network File System ...
    5676: 2014-01-14 14:08:57.521 [FileServer]                Sync:: guest: 'Services for Network File System', guest deleted?: False
    5676: 2014-01-14 14:08:57.536 [FileServer]                Begin installation of 'Services for Network File System'...
    5676: 2014-01-14 14:08:57.536 [FileServer]                Install: Guest: 'Services for Network File System', updateElement: 'ServicesForNFS-ServerAndClient;ClientForNFS-Infrastructure;NFS-Administration;ServerForNFS-Infrastructure'
    5676: 2014-01-14 14:08:57.536 [FileServer]                Installation queued for 'Services for Network File System'.
    5676: 2014-01-14 14:08:57.536 [CBS]                       installing 'ServicesForNFS-ServerAndClient ClientForNFS-Infrastructure NFS-Administration
    ServerForNFS-Infrastructure ' ...
    5676: 2014-01-14 14:09:00.173 [CBS]                       ...parents that will be auto-installed: '<none>'
    5676: 2014-01-14 14:09:00.173 [CBS]                       ...default children to turn-off: '<none>'
    5676: 2014-01-14 14:09:00.204 [CBS]                       ...current state of 'ServicesForNFS-ServerAndClient': p: Staged, a: Staged, s: UninstallRequested
    5676: 2014-01-14 14:09:00.204 [CBS]                       ...setting state of 'ServicesForNFS-ServerAndClient' to 'InstallRequested'
    5676: 2014-01-14 14:09:00.235 [CBS]                       ...current state of 'ClientForNFS-Infrastructure': p: Staged, a: Staged, s: UninstallRequested
    5676: 2014-01-14 14:09:00.235 [CBS]                       ...setting state of 'ClientForNFS-Infrastructure' to 'InstallRequested'
    5676: 2014-01-14 14:09:00.266 [CBS]                       ...current state of 'NFS-Administration': p: Staged, a: Staged, s: UninstallRequested
    5676: 2014-01-14 14:09:00.266 [CBS]                       ...setting state of 'NFS-Administration' to 'InstallRequested'
    5676: 2014-01-14 14:09:00.282 [CBS]                       ...current state of 'ServerForNFS-Infrastructure': p: Staged, a: Staged, s: UninstallRequested
    5676: 2014-01-14 14:09:00.282 [CBS]                       ...setting state of 'ServerForNFS-Infrastructure' to 'InstallRequested'
    5676: 2014-01-14 14:09:00.313 [CBS]                       ...'ServicesForNFS-ServerAndClient' : applicability: Applicable
    5676: 2014-01-14 14:09:00.360 [CBS]                       ...'ClientForNFS-Infrastructure' : applicability: Applicable
    5676: 2014-01-14 14:09:00.422 [CBS]                       ...'NFS-Administration' : applicability: Applicable
    5676: 2014-01-14 14:09:00.469 [CBS]                       ...'ServerForNFS-Infrastructure' : applicability: Applicable
    5676: 2014-01-14 14:09:01.624 [CbsUIHandler]              Initiate:
    5676: 2014-01-14 14:09:01.624 [InstallationProgressPage]  Installing...
    5676: 2014-01-14 14:09:35.117 [CbsUIHandler]              Error: -2147021879 :
    5676: 2014-01-14 14:09:35.117 [CbsUIHandler]              Terminate:
    5676: 2014-01-14 14:09:41.170 [InstallationProgressPage]  Verifying installation...
    5676: 2014-01-14 14:09:41.264 [CBS]                       ...done installing 'ServicesForNFS-ServerAndClient ClientForNFS-Infrastructure NFS-Administration
    ServerForNFS-Infrastructure '. Status: -2147021879 (80070bc9)
    5676: 2014-01-14 14:09:41.279 [FileServer]                Skipped configuration of 'Services for Network File System' because install operation failed.
    5676: 2014-01-14 14:09:41.279 [Provider]                 
    [STAT] ---- CBS Session Consolidation -----
    [STAT] For
              'Services for Network File System'[STAT] installation(s) took '43.7368586' second(s) total.
    [STAT] Configuration(s) took '0.0062843' second(s) total.
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    5676: 2014-01-14 14:09:41.279 [Provider] Error (Id=0) Sync Result - Success: False, RebootRequired: True, Id: 105
    5676: 2014-01-14 14:09:41.279 [Provider] Error (Id=0) Sync Message - OperationKind: Install, MessageType: Error, MessageCode: -2147021879, Message: <null>, AdditionalMessage: The requested operation failed. A system reboot is required to roll back changes
    made
    5676: 2014-01-14 14:09:41.279 [InstallationProgressPage]  Sync operation completed
    5676: 2014-01-14 14:09:41.279 [InstallationProgressPage]  Performing post install/uninstall discovery...
    5676: 2014-01-14 14:09:41.295 [Provider]                  C:\windows\system32\ServerManager\Cache\CbsUpdateState.bin does not exist.
    5676: 2014-01-14 14:09:41.295 [CBS]                       IsCacheStillGood: False.
    5676: 2014-01-14 14:09:43.900 [CBS]                       >>>GetUpdateInfo--------------------------------------------------
    5676: 2014-01-14 14:09:57.394 [CBS] Error (Id=0) Function: 'ReadUpdateInfo()->Update_GetInstallState' failed: 80070bc9 (-2147021879)
    5676: 2014-01-14 14:09:57.410 [CBS]                       <<<GetUpdateInfo--------------------------------------------------
    5676: 2014-01-14 14:09:57.488 [DISCOVERY]                 hr: -2147021879 -> reboot required.
    5676: 2014-01-14 14:09:57.613 [InstallationProgressPage]  About to load finish page...
    5676: 2014-01-14 14:09:57.628 [InstallationFinishPage]    Loading finish page
    5676: 2014-01-14 14:09:57.644 [InstallationFinishPage]    Finish page loaded
    My solution was to run netstat -ano to identify what process was running on port TCP/UDP :111, then with the command tasklist I got PID matching with the task name. Once identified I stopped the process, rebooted and installed
    the NFS service. On top of that, before installing NFS services I disabled firewall and antivirus. It worked fine for me. I hope this will be usefull for you. By the way, don't forget to enable all process back!
    Have a good one!

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