Plus/Minus Squares in .chm file

Hi Everyone...
Two questions, thanks in advance for the help. FYI: Using RoboHelp HTML, ver 8 with a project that has multiple folders and topics; also using it in a shared environment with multiple users, using RoboSource for version control.
1. Any ideas as to how I can enable the "Plus/Minus Squares" option in HTML Help - Advanced Settings? I want to generate a .chm file that has the plus and minus signs next to the book icons. I found the settings in the HTML Help Options - Microsoft HTML Help but they're grayed out. Trying to figure out how I can enable them so I can generate the .chm with the signs in help file output.
2. I have two topics that "disappear" everytime I go out of RoboHelp and come back in. I need to import them each time I open the project. I can see them in RoboSource. I can't find any way to unhide them -- I swear there was a way to just "unhide" them from RoboSource that I've used in the past but can't remember how I did it (senior moment, that won't end....).
Thanks!!

Hi there
I'm not sure exactly why, but this goes back to the eHelp days. In their infinite wisdom, the developers decided that you would never ever want Plus Minus Squares unless you FIRST wanted Lines From Root!
So enable the Lines From Root and the Plus Minus squares should become enabled.
On the topics you don't see, I'm wondering if at some point you saw a message about files being outside the project and therefore not being shown in RoboHelp. If so, there was a dialog with a check box you could select that says "Don't show me this again". And sure enough, you aren't seeing the message that alerts you there are missing files.
Cheers... Rick
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Plus/minus collapsers in TOC

Hi all,
Hopefully someone can make me feel like a dummy by telling me
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Hi, Heather. Welcome to the forums (again).
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Index in .chm file is incorrect

Hi,
I'm using RoboHelp X5 with Windows XP SP3. I have an index that is correct in RoboHelp but not in the .chm file. In RoboHelp, I have General Ledger as a keyword and several sub-keywords. However, in the .chm file, the sub-keywords show up under General Ledger Journal instead of General Ledger. I've attached screen shots of both at the bottom of this post, and I've pasted the applicable section of the project's .hhk file. (The .hhk file is really long, so I didn't want to insert the whole thing.)
While troubleshooting this issue, my coworker changed the keyword from General Ledger to General edger, and that fixed the problem, but obviously we can't keep it that way.
I tried the following:
Compared that section of the HHK file to others. I may have missed something, but it looked OK to me.
Started the project, deleted the HHK file, and then saved a change to the index so RH regenerated the HHK file.
Deleted the .cpd file.
Deleted and reentered all of the keywords.
When the issue first started, the General Ledger subkeywords appeared under Future Periods instead of General Ledger Journal - I'm not sure what I did to change that, but I think it was when I deleted and then reentered the Future Periods keyword.
Unfortunately, none of these worked.I saw another thread with a similar issue where the solution was to create a second index and copy the keywords to it, but I don't think X5 allows a second index.
Any suggestions will be greatly appreciated.
<li><object type="text/sitemap">
    <param name="Name" value="General Ledger Journal">
    <param name="Name" value="General Ledger Journal">
    <param name="Local" value="GLOverviews\GLJournal_Overview.htm">
</object>
<ul>
    <li><object type="text/sitemap">
      <param name="Name" value="overview">
      <param name="Name" value="General Ledger Journal">
      <param name="Local" value="GLOverviews\GLJournal_Overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="fields">
      <param name="Name" value="General Ledger Journal - Fields">
      <param name="Local" value="GLFields\GLJournal_Fields.htm">
    </object>
    </ul>
<li><object type="text/sitemap">
    <param name="Name" value="General Ledger">
</object>
<ul>
    <li><object type="text/sitemap">
      <param name="Name" value="account record layout">
      <param name="Name" value="Account Segments Record Layout">
      <param name="Local" value="GLConcepts\Account_Segments_Record_Layout.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="adding account groups">
      <param name="Name" value="Add or Change General Ledger Account Groups">
      <param name="Local" value="GLProcedures\Add_a_General_Ledger_Account_Group.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="adding accounts">
      <param name="Name" value="Add or Change General Ledger Accounts">
      <param name="Local" value="GLProcedures\Add_or_Change_a_General_Ledger_Account.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="daily activities flowchart">
      <param name="Name" value="General Ledger Daily Activities Flowchart">
      <param name="Local" value="GLFlowcharts\GL_Daily_Activities_Flowchart.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="data, limiting export of">
      <param name="Name" value="Limit Export of General Ledger Data by Account Number">
      <param name="Local" value="GLProcedures\Limit_Export_of_General_Ledger_Data_by_Account_Number.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="deleting accounts">
      <param name="Name" value="Delete General Ledger Accounts">
      <param name="Local" value="GLProcedures\Delete_General_Ledger_Accounts.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="exporting information">
      <param name="Name" value="Export General Ledger Information">
      <param name="Local" value="GLProcedures\Export_General_Ledger_Information.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="features">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="flowcharts">
      <param name="Name" value="General Ledger Maintenance Flowchart">
      <param name="Local" value="GLFlowcharts\General_Ledger_Maintenance_Flowchart.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="history, purging">
      <param name="Name" value="Purge General Ledger History">
      <param name="Local" value="GLProcedures\Purge_General_Ledger_History.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="import utilities">
      <param name="Name" value="General Ledger Import Utilities">
      <param name="Local" value="GLConcepts\General_Ledger_Import_Utilities.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="importing information">
      <param name="Name" value="Import General Ledger Information">
      <param name="Local" value="GLProcedures\Import_General_Ledger_Information.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="integrating with Accounts Payable">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="integrating with Accounts Receivable">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="integrating with Advanced Consolidations">
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      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
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      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="integrating with Inventory Management">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="integrating with Multicurrency Management">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="integrating with Purchase Order">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="overview">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="multicurrency reports">
      <param name="Name" value="Multicurrency Reports for General Ledger">
      <param name="Local" value="GLConcepts\Multicurrency_Reports_for_General_Ledger.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="period-end flowchart">
      <param name="Name" value="General Ledger Period End Flowchart">
      <param name="Local" value="GLFlowcharts\General_Ledger_Period_End_Flowchart.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="Registers">
      <param name="Name" value="General Ledger Registers">
      <param name="Local" value="GLConcepts\General_Ledger_Registers.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="reprinting transaction registers">
      <param name="Name" value="Reprint a General Ledger Transaction Register">
      <param name="Local" value="GLProcedures\Reprint_a_General_Ledger_Transaction_Register.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="transactions record layout">
      <param name="Name" value="General Ledger Transactions Record Layout">
      <param name="Local" value="GLConcepts\GL_Transactions_Record_Layout.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="using reports as auditing tools">
      <param name="Name" value="General Ledger Reports as Auditing Tools">
      <param name="Local" value="GLConcepts\General_Ledger_Reports_as_Auditing_Tools.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="viewing account information">
      <param name="Name" value="View General Ledger Account Information">
      <param name="Local" value="GLProcedures\View_General_Ledger_Account_Information.htm">
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    </ul>
<li><object type="text/sitemap">
    <param name="Name" value="Future Periods">
    <param name="Name" value="Future Periods">
    <param name="Local" value="GLConcepts\Future_Periods.htm">
</object>
</ul>
</html>

Hi there
Are you using any Build Tags along with a Build Expression to control the output?
I ask because the screen capture of the CHM seems to intimate that General Ledger is absent from the list. If it was linked to a topic and the topic was removed from the build, it would seem to make sense.
Cheers... Rick
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Hyperlinks to XLS, DOC, and PDF files that are included in a .chm file work intermittently.

SUMMARY
Hyperlinks to XLS, DOC, and PDF files that are included in a
.chm file (and the Baggage Files) only work intermittently. The
only solution appears to be deleting the Temporary Internet Files.
PROBLEM
1. I place the XLS, DOC, or PDF file in the Windows
sub-directory that corresponds to the RoboHelp project sub-folder
where the topic in which I’ll place the hyperlink exists.
2. I open the help project in RoboHelp HTML.
3. I right-click on the project’s Baggage Files
sub-folder that corresponds to the Windows sub-directory in which I
placed the XLS, DOC, or PDF file (in step 1).
4. I import the XLS, DOC, or PDF file.
5. I open the topic in which I’m going to place the
hyperlink in the WYSIWYG editor.
6. I “drag and drop” the Baggage File into the
topic (in the WYSIWYG editor) to create a link to it.
7. I save the changes and then generate HTML (.chm) help.
8. I open the .chm file and click the hyperlink. The XLS,
DOC, or PDF file may or may not open.
9. When the hyperlink works correctly, for DOC and XLS files,
a “File Download – Security Warning” dialog box
appears asking, “Do you want to open or save this
file?”. The buttons that are available are
“Open”, “Save”, and “Cancel”.
These buttons work then as one would expect. (When the hyperlink
works correctly for a PDF file, it simply opens the PDF file in a
new window; there’s no prompt to save, open, or cancel.)
10. When a hyperlink does NOT work, for DOC, XLS, and PDF
files, no dialog box or other visual message is displayed. Instead,
the sound that is associated with the “Exclamation”
program event is played (the “Windows XP
Exclamation.wav” file is the WinXP default).
Other Notes:
- The hyperlinks ALWAYS work when I view a topic using the
“View Selected Item” function (Ctrl+W) in the RoboHelp
HTML project.
- Once a hyperlink stops working, it will not start working
again until I delete all the Temporary Internet Files.
- A hyperlink will stop working even if Internet Explorer
(iexplore.exe) is closed the entire time.
WORKAROUND
Through trial and error, I have discovered that if a
hyperlink stops working, I can get it to work again using the
following steps:
1. Leave the .chm file open.
2. Open Internet Explorer.
3. Click Tools>Internet Options….
4. From the “Internet Options” dialog box, select
the “General” tab.
5. Under the “Temporary Internet Files” section,
click the “Delete Files…” button.
6. From the “Delete Files” dialog box, select
“Delete all offline content” and then click
“OK”. The files are deleted and the “Delete
Files” dialog box closes.
7. Click “OK” to close the “Internet
Options” dialog box.
8. Without closing Internet Explorer and without re-starting
the .chm file, all the hyperlinks that didn’t work before
will now work.
GENERAL SYSTEM INFORMATION
- Windows XP Pro, SP2
- Internet Explorer 6.0.2900.2180
- RoboHelp X5, 5.0.2 Build 801
- HTML (.chm) help project files exist on my local machine
- HTML (.chm) help file is run from my local machine
- Project is under RoboSource version control
TEMPORARY INTERNET SETTINGS
- “Check for newer versions of stored pages” is
set to “Automatically”
- “Current location” for the Temporary Internet
files folder is set to “C:\Documents and Settings\My
Username\Local Settings\Temporary Internet Files\”
- “Amount of disk space to use” is set to
“594” MB
“View Files…”
- An XLS or DOC file will be listed here if I click its
hyperlink and then click either “Open” or
“Save” from the “File Download – Security
Warning” dialog box.
- A file will appear here even if I click “Save”
and then click “Cancel” from the subsequent “Save
As” dialog box.
- If I click “Cancel” from the “File
Download – Security Warning” dialog box, the file does
not appear in the Temporary Internet Files folder.
- When a file does appear in the Temporary Internet Files
folder, its Internet Address is displayed similar to the following:
“ms-its:C:\PrimaryProjectFolder\ProjectName.chm::/SubFolderName/FileName.xls”
“View Objects…”
Here’s a list of all the program files that appear:
- “Microsoft Office Template and Media Control”
(Last Accessed 12/13/06) (Version 12,0,6024,0)
- “Shockwave ActiveX Control” (Last Accessed
12/14/06) (Version 10,1,4,20)
- “Shockwave Flash Object” (Last Accessed
12/18/06) (Version 9,0,28,0)
- “Windows Genuine Advantage Validation Tool”
(Last Accessed 12/14/06) (Version 1,5,722,0)
- “WUWebControl Class” (Last Accessed 12/13/06)
(Version 5,8,0,2469)
Today is 12/18/06 so the only program file that is listed as
having been “Last Accessed” today is the
“Shockwave Flash Object”.
REQUEST FOR HELP
I really want to include certain PDF, DOC, and XLS files in
their native format in a .chm file. However, I need a better
solution to my problem than the one I discovered. What I really
want is to avoid the entire problem altogether.
Have anyone seen this before or have any suggestions?

You wont be able to do that. The embedded objects would appear as images only.

Unable to open .chm file from a link in Weblogic 7.0

Unable to open .chm file from a link in weblogic server. But the same
jsp code works in Websphere
Sample Code :

The above link, works well in websphere. help is a folder that
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link to Display.jsp and passed the path of the chm file as the
parameter. I cleared teh out buffer using out.clearBuffer() . i set
the content type to application/x-msdownload and also set the header
to content disposition.
Nothing worked .
I also tried another way.. That is the following
I even tried including the mime type
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<mime-type>application/x-msdownload</mime-type>
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This could be a Launch Services issue. The following article describes how to manually reset Launch Services — the notes at the bottom of the article also provide information about the side effects of deleting each of the files involved:
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If you prefer using a cache cleaning utility instead of following the manual procedure described in the previous article, take a look at this other article for general troubleshooting and cache-cleaning procedures. Actually, you should also verify/repair the startup disk (not just permissions), as described there:
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The most appropriate utility for this particular problem probably is Tiger Cache Cleaner, but you may also want to consider other utilities, such as OnyX, or Cache Out X, which are free. Whatever utility you choose, be sure to read this first:
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As an example, this is how you should proceed with OnyX:
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3. Go to Maintenance > Reset and check LaunchServices database.
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5. Click the Execute button.
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Hello,
I'm using RoboHelp 9.0.2. I'm trying to create a link in a chm file to a specific pdf page using a URL. The link I am using is http://www.actuarialstandardsboard.org/pdf/exposure/ASOP_No27_second%20exposure_2011.pdf#p age=41
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Hi there
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I tested in a CHM and it did try and link, but it presents a black page. Looks like the correct page, but it's blacked out.
CHM files rely upon elements of Internet Explorer to display their content. So perhaps it's something specific to a certain version of Internet Explorer as well as a certain version of the Acrobat Reader.
Cheers... Rick
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How can I remove the Location column from the search results in a .chm file?

How can I remove the Location column from the search results in a .chm file?
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Thanks
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@petergrainge

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Hi All,
I have created .chm file. Now I want to open specific htm file on press of F1 on the form. How do I give the path ? I am using following code to call chm file:
If pVal.MenuUID = "275" And pVal.BeforeAction = True Then
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Hi Sheetal,
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If pVal.MenuUID = "275" And pVal.BeforeAction = True Then
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End If
End If
like that u can open different files, or if u have name different files and forms.. then its better to use the Case statement instead of the If clause.
Hope it helps.
Regards,
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How can I add .chm files (ebooks) to my itunes library to sink with my ipod touch?

how can I sink .chm files to my ipod touch, I can`t even add them to my itunes library...

I downloaded this app called CHM+ Lite.. Launch the app and Click the "+" Sign on the top right corner
You will see an address like : 192.168.1.100:8080
Type this in your browser on your computer. You will be able to upload the file directly into the app.
Hope this helps..

Can I Open an HTMLHelp (*.CHM) File from Java GUI Application?

I ussually use Delphi to develop my applications and I can open an HTMLHelp (*.CHM) file from my application. Can you show me the ways to do it from my Java GUI applications?
Thanks for everyone.
Budi Raharjo
http://budiraharjo.blogspot.com

http://www.google.com/search?q=java+chm
Seems like there is some 3rd party software available for that.

Plus/Minus Squares in .chm file

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