Plus sign not working anymore for distribution group
Without our Outlook client it was possible to make a New E-mail, enter a part of the distribution group, pressing control-k to force lookup the group and it was resolved. With the plus sign you can expand the requested ditribution group. Now this is not
working anymore. Does anyone know that there is maybe an option why this do not work anymore?
Within the image you can see that this worked. This is not working anymore.
Hi,
What does "Now this is not working anymore" mean? Does it mean you didn't get the Expand List warning or it didn't expand the distribution group when clicking plus sign?
Does this issue happen to all users and all distribution groups?
If you mean you didn't the Expand List warning, we can try this to get it back:
Open your Registry Editor and browse to HKEY_CURRENT_USER\Software\Microsoft\Office\xx.0\Outlook\Options\General (where xx is the version of your Office.)
Look for and open the PONT_STRING value, you'll see a list of numbers in the Value box. Remove number
13 from the list and test again.
If you mean that clicking the plus sign didn't expand the group, we may try to open Outlook in safe mode and test again. To do this, press Windows key + R to open the Run command, type
outlook /safe and press Enter.
If I've misunderstood something, please feel free to let me know.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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