PLZ HELP: BB TORCH 9800: not able to start ,keep on rebooting after 70% booting. plzzz.. its urgent.

Hi,
i m using bb torch 9800,i installed viber app from bbworld .During instalation, it automaticaly went for restart.n till now it is rebooting everytime after every70% complition. its just like a do loop.
1.i removed battery so many times kept back..but no way.
2.i tried to start with safe mode for rebooting,but that also doesn't work.
3.charged battery fully ,then inserted,stilll same condition.
what to do? no way .i tried my best with these ideas what i got here on this foram,but didnt work.thats why i m writing seperately..PLZ HELP ,I M HELPLESS FROM LAST 7 DAYS...

sorry bout the delay you can follow these instructions
How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software fo...
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