Plz help  Forgot your secret questions helppp apple plz

Help my apple plz     Forgot your secret questions

JeVaRa99 wrote:
Help my apple plz
This is a User to User Forum.
JeVaRa99 wrote:
...  Forgot your secret questions
To Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • I Forgot your secret question .

    Forgot your secret question and answers my account is closed and I can not talk directly with customer service because my English is very weak .

    Hello HND ALS,
    Thank you for the details of the issue you are experiencing with your security questions.  I found an article with some useful information if you cannot remember the answers to your security questions:
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    You can find the full article here:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    If you continue to have issues, please contact our Account Security Team as outlined in this article:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I have forgot my secret questions of Apple's account :( How can I get it back to buy some apps in apple store ?

    I have forgot my secret questions of Apple's account How can I get it back to buy some apps in apple store ?

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.
    There is no need for huge print unless you are visually impaired.

  • Forgot your secret question and I can not change the security questions to my account

    نسيت السؤال السري الخاص بك، وأنا لا يمكن تغيير المسائل الأمنية إلى حسابي

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105158)

  • I forgot  the answer to the secret questions on APPle Store  also I lost your E-mail account to regain the answers?

    I forgot  the answer to the secret questions on APPle Store  also I lost your E-mail account to regain the answers?

    If you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account or you don't have access to the email account, then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update/add a rescue email address for potential future use :
    http://support.apple.com/kb/HT5312

  • Helo , my secret question and apple id was blocked, please help me repair my apple id , i want to keep using this my apple id

    dear ...
    please help meeee.... my my secret question and apple id was blocked, please help me repair my apple id , i want to keep using this my apple id.
    please helppppp meeeeeee......
    <E-mail Edited by Host>

    Dendyhebatz wrote:
    dear ...
    please help meeee.... my my secret question and apple id was blocked, please help me repair my apple id , i want to keep using this my apple id.
    please helppppp meeeeeee......my email & apple id XXXXXXX
    Try changing your Apple ID password at iforgot.apple.com first.
    Also:
    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • How to reset your secret question, when you have forgot the answer. And how to change the email where the reset confirmation will be send towards?

    can anybody help with the question below?
    how to reset your secret question, when you have forgot the answer. And how to change the email where the reset confirmation will be send towards?

    You won't be able to change your rescue email address until you can answer your questions, if you don't have access to your current rescue account then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?

    I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?

    Hello AndrewsAFCx,
    Thank you for using Apple Support Communities!
    If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    All the best,
    Sterling

  • HT5312 i forgot my secret question, please help me this problem. Thanks

    I forgot my secret question, please help me this problem. Thanks

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    And/or see the  More Like This  section on the right.

  • HT5312 I forgot my Secret Question's answers please help me out!

    I forgot my secret Question's Answers I want to buy some app from Apple but it asks me my secret Questions answer that I forgot, please help me out!
    Thanks and Regards,
    emam

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (88586)

  • Forgot your security questions please help

    Forgot your security questions please help plzzzzzzzzzzzzzzzz

    Read this about how to change the security questions: http://support.apple.com/kb/HT5312
    If you can't use these procedures contact Apple. See http://support.apple.com/kb/HT5699
    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
    You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

  • My apple ID been used by unknown to download apps, but I forgot my secret questions

    My apple ID been used by unknown to download apps, but I forgot my secret questions

    My apple ID been used by unknown to download apps, but I forgot my secret questions and answers, how can I reset the password?

  • I need help changing my security information because i forgot it and i clicked forgot your answers on the apple website and its sopost to send me an email saying how to reset it but i never got an email

    i need help changing my security information because i forgot it and i clicked forgot your answers on the apple website and its sopost to send me an email saying how to reset it but i never got an email.

    Contact iTunes support:
    http://www.apple.com/support/itunes/contact/

  • HT5624 Sir, I have my id and pass but I can't change or edit my secret question and answer B'coz when I creat my id I didn't entered 2nd mail option that's why I forget my info about secret question . Naw I want to reset my secret question and answer,plz

    Sir, I have my id and pass but I can't change or edit my secret question and answer B'coz when I creat my id I didn't entered 2nd mail option that's why I forget my info about secret question . Naw I want to reset my secret question and answer,plz help me out

    You need to contact Apple to fix this. Pick your country here:
    http://support.apple.com/kb/HT5699?viewlocale=en_US

  • HT201363 i forgot my secret questions

    Hi , i forgot my secret questions and email
    help me please

    Hi Wotrz,
    Thanks for visiting Apple Support Communities.
    If you need to reset your security questions, you can use this method:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    However, if you're not able to receive email to a rescue email address, you can contact iTunes Store Support for help:
    You'll need to contact iTunes Store support to have your questions and answers reset.
    From:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    All the best,
    Jeremy

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