Plz help!!!!!!! i have a nano && video && itunes is not working!!!!!!!!!!

hi i have a nano & ive had it since september and its been working perfectly fine but i just got a ipod video and my old itunes dosent want to update it but my computer doesnt detect it when i connect the video it just says do not disconnect and ive installed every itunes and updated it and i downloaded the disk that came with the ipod video too and still nothing please help me asap!!!
iPod NANO & ViDEO   Windows XP  

Juliette,
New software came out a few days ago. Make sure you are running that and it is installed on your computer and iPod...
iTunes
iPod Updater
Updating iPod's Software
Also, see this...
iPod missing in "My Computer" or in iTunes for Windows
Finally, connect your iPod to the computer. Open "My Computer". Does it show up there? If so...
iPod appears in Windows Explorer but does not appear in iTunes
btabz

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