Plz help me,i did everything and nothing has worked,im going insane!!!

Question

Hello people,for months ive tried fixing my i-pod and nothing has worked....i try to restore my ipod maybe that would fix da problem but when i press the program,it says ipod service error,and before that it worked ok,it said preparing and stuff but it never stoped perapring the ipod it just got stuck,and in my itunes i see my ipod,but i cant put no music in it?Therefore i have the 2 colour lights all the time when i try to play it.and also when i try to update my ipod with the program u download from the net it says in the end of the installation:Service could not be deleted.All these problems,could someone plz help me,im turning insane!And i cant refund my ipod because i lost my recite and also the store isnt anymore there(My luck)but plz somebody answer me,thank u

Answer 1

I believe the green and orange light flashing means that you have no music on your iPod Shuffle (which seems correct as you have performed a restore). That is the way the iPod Shuffle tells you that it is looking for the next song. When the iPod Shuffle is plugged into your computer (XP user myself) the orange light is suppose to flash on and off (both the battery light if charging and the front light). When updating the iPod using the updater, I received the same error you received (iPod service error), but I believe it was because I was trying to update my iPod with the Sept 05 version when the iPod already had the Jan 06 update on it. I also noticed the "preparing" bug that you mentioned, by simply selecting next, the restore continues correctly. Once I restored my iPod to the factory settings AND performed the restore process THREE times using the Sept 05 updater (what came with my iPod Shuffle) I was able to store music AND listen to it once disconnected from my computer. My next task is to update the iPod with the Jan 06 update and try the process again but I believe there is a driver issue with this version and it may not work. If this is the case, I will just stick with the software received with the iPod. For you, I would attempt to reinstall the software from the CD that was provided with you iPod Shuffle, restore your iPod Shuffle to the factory settings and do this restore THREE times, start iTunes, once the iPod Shuffle shows up in the Source listing right click on it and select Update. Make sure songs copy over (the top centre of iTunes will tell you the status of the update) and finally disconnect and try playing music.