Plz help me reset my security & questions

Please help
I could not find a restoration of the answer to the secret question
Did I receive any message please help me change the secret question
When you attempt to purchase requires me to enter the answer to the secret question and I do not I own

You will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)
Even after you reset your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"

Similar Messages

  • I really need help on reseting my security questions i tried sending in my rescue email but the rescue email is not showing up on the password and security tab and i'm positive i don't know the answers this is really getting annoying _

    i really need help on reseting my security questions i tried sending in my rescue email but the rescue email is not showing up on the password and security tab and i'm positive i don't know the answers this is really getting annoying

    If your rescue email is not working and you cannot remember even one answer, then you only have one option - call Apple.
    http://support.apple.com/kb/HT5665

  • I tried to find the reset security questions button on manage apple id but couldn't find it. Please help me reset my security questions?

    I tried to find the reset security questions button on manage apple id but couldn't find it. Please help me reset my security questions?

    The reset link, as described in steps 1 to 5 on this page, will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have one then go to (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 Please help me reset my Security questions

    Help me reset my security questions cannot get on iTunes

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset, and if you don't already have a rescue email address, you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Hello Apple-Support, i need your help to reset my Security Questions

    Hello Apple-Support, i need your help to reset my Security Questions.
    Thanks for Helping

    The people on these boards aren't Apple Support. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99496)

  • Can someone help me reset my security questions

    Can anyone help me reset my security questions

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • Can someone help me reset my security questions? please

    I have forgotten the answers to my security questions! So could someone please help me to rest them? Thanks

    Call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • Help me reset my security questions I forgot them

    Help me can you please send a reset link for my security questions to my Phone at ****?
    <Personal Information Edited By Host>

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    Nobody on these boards can arrange that.
    (96030)

  • HT5312 Help me reset my security questions

    How can I reset my security questions?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100269)

  • HT5312 Plz help me find my security questions

    I need you guys to find my security questions

    We are fellow users, we can't find the answers to your security questions.
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • Help me reset my security questions

    help me

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Nobody on these boards can reset them for you.
    (92916)

  • I need help resetting my security questions

    Can some one help me reset my security questions, please and thank you!

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • Can the Apple Store help reset my security questions?

    If I go to my local apple store can they help me reset my security questions?!?!

    Hi klux67,
    If you have a question about resetting your Apple ID Security Questions, you may find the following article helpful:
    Apple Support: Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Regards,
    - Brenden

  • HT2589 how to reset my security question

    hello, i need help for reset my security question. i forgot the security question. i can't buy any purchases apps

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • TS2446 I am having trouble trying to reset my security questions it made me change my password and I knew that but never let me change questions that I forgot answers to

    Please help me reset my security questions I have had no luck thus far following the directions

    You won't be able to view or change your rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312

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