Plz help me to answer the security question of apple id

plz help me to answer the security questions of apple id coz i have a great problem that i couldn't buy the itunes music with out using security questions.

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Similar Messages

  • My iphone 4 says *your iphone has a problem*  answer the security question call apple support

    hi, im from pakistan i have got this iphone 4 as a gift from a frnd and now that i have FACTORY UNLOCKED it so now when i connect it to the itunes it says YOU NEED TO ANSWER THE SECURITY QUESTIONS PLEASE CALL APPLE SUPPORT SAME DOES THE PHONE SAYS
      i dont have its box neither do i know its first user because the fone is used. PLEASE HELP

    Your phone is in recovery mode  do what the message says and connect it to itunes on your computer Read
    http://support.apple.com/kb/ht1808

  • My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?

    My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?

    Contact iTunes Customer support... it is not possible to bypass Activation Lock.

  • HT5787 I don't understand I am sure I've answered the security questions properly and I have tried reseting the password but no email arrives in my box to help me reset????

    I don't understand I am sure I've answered the security questions properly and I have tried reseting the password but no email arrives in my box to help me reset????

    Then contact Apple Support, if your recovery email is not working - only AppleSupport will be able to help you. See this webpage on how to contact Apple Support in your country (There are either telephone umbers given or an email form):
              Apple ID: Contacting Apple for help with Apple ID account security
    Explain, that you need help with an account security problem.
    You can also try to email the iTunes Support using this form:  https://ssl.apple.com/emea/support/itunes/contact.html

  • HT5312 OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase

    OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase music?

    Using this link: http://support.apple.com/kb/HE57, click on:
    Get Support
    See All Products and Services
    More Products and Services
    Apple ID
    Other Apple ID Topics
    Use My Apple ID to Manage Security Questions
    Then click on the box that says "Contact Apple Support"
    This will give you a case number as well as the phone number to call when you are ready.
    Cheers,
    GB

  • HT5312 Every time i try to buy something from the Itunes i cant because i most answer the security question but I don't remember my security question answer help plzzz, note: I can't call the apple support because I live in Saudi Arabi

    Every time i try to buy something from the AppStore  on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia

    If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security

  • I can not purchase from within the application clash of clans where necessary to answer the security questions that forgot their answers please help thank you

    I can not purchase from within the application clash of clans where necessary to answer the security questions that forgot their answers please help thank you

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I have somehow forgotten my itunes password and when i try to enter my birthday info to answer the security questions it says it cannot find a match? I have had this account for 4 years and unfortunately the email account itunes has is now defunct

    I have forgotten my itunes account info.....When i have tried to answer the security questions to get access I enter my birthdate and the system says it doesnt match and please check my personal info and re-enter? The email account itunes has is no longer accessible so i am really wondering what to do? i had to make a whole new apple id just to post a question on here....any help would be greatly appreciated!

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How can I retrieve my password when the retrials email was not recoverable? I also can't use or pass the othere menace of recovery? Not being able to pass or answer the security questions?

    How can I retrieve my password when the retrials email was not recoverable either? I also can't use or pass the othere means of recovery? Not being able to pass or answer the security questions?
    I created a new ID but never being able to update the iTunes that were purchased/saved using the old id?
    I can't also delete.

    Hi Kazmania89,
    Welcome to the Support Communities!
    If you require additional assistance with this, click on the link below for guidance:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Once you are able to gain access to the old Apple ID, this article may be helpful:
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device?

    First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
    Mac:  iTunes for Mac: How to copy purchases between computers
    PC:  iTunes for Windows: How to copy purchases between computers
    Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch. 
    Cheers,
    - Judy

  • Bought my i-pod in 2008 answered the security questions didnt write them down how do i get that information  back or how do i chane it.

    i bought my i-pod in2008 answered the security questions didnt write them down how do i get those answers,or how do i change them.

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

  • I forgot answer the security questions. how can i reset?

    i forgot answer the security questions. how can i reset?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Hello . i forget answer the security questions.

    hello
    . i forget answer the security questions.
    pls help me

    How to Reset lost passwords / forgotten security questions.     
    If it is urgent phone your National Apple Support service and ask to talk to their account security people.      Contacting Apple for help with Apple ID account security…  Click on your country and proceed from there.
    As an alternative, follow the instructions here >>>  Rescue email address and how to reset Apple ID security questions.

  • HT5312 forgot answers for security questions, my apple account has updated email address but the rescue email address  for account is old and not accessible - do not know how to update that address so i can authorize new devices...

    forgot answers for security questions, my apple account has updated email address but the rescue email address  for account is old and not accessible - do not know how to update that address so i can authorize new devices...

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

  • Please help me to rest the security question i have forget them please i hope you help me right way

    please help me to rest the security question i have forget them please i hope you help me right way

    Call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT5787 can you help me with change the security question

    can you help me with change the security question

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

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