PM order/Sales order Linkage

Hi
We are actually in a process of accessing clients system. Some facts which i found out was interesting.Just wanted to know how this culd have been made possible.
When i create a sales order for service and rental with a particular item category(say X) maintenance order/service order gets generated automatically in the foreground.
Questions:
1. Is this possible through configuration? If so what are the settings available for the same ( its a PM order).
2. If not possible through config, how could have they made it possible? User exits? Something else?
Thanks,
SudhaharN

hi sudhahar
i think it is possible thru config.
check forllowing:
1. the particular item catergory(say X) configuration settings in vov7. here you may find the 'create maintainence/service order' flag being ticked. this is similar to, when you create a CS cash sale ordre or RO rush order, the delivery happens immediately and automatically. the same logic here.
2. also check in OVLK, you would find an maintainence or service order type, that may have been created in response to the particular item category.
these settings cause service order getting  created atutomatically.
reward if useful
suresh

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