PM8M-V and DVD drive problems

Ok upgraded my old foxconn mobo to this one. Works great except for one thing. no matter what the comp is doing if i press the eject button on my DVD-RW the comp restarts by itself. even if i go to 'my computer' and right click on it and select 'eject' the comp restarts. now i have two optical drives that drive and a combo drive. ive tried every possible combination in terms of drive arrangements as slaves and masters. again the combo works perfectly fine no matter what its assignment is. can anyone help me? i have the latest bios and firmware.

ok this just got ultra wierd. i tried running the comp with just one optical drive and my monitor stopped detecting a signal.so i plugged the second drive back in and it started working again. i tried this several times. then i tried running the comp with no optical drives and it worked fine. so it works with 2 or none lol. what a crazy system. i beginning to think this system is hopeless. i have replaced the mobo, and the PSU just to get the graphics card working properly. but now my dvd drive is acting up. grrr.

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ISO and DVD drive problems under Mavericks

Since I upgraded my Macbook Pro (15-inch, Early 2011) from Lion to Mavericks I have had problems with ISOs and my DVD drive.
If I download this ISO image for Ubuntu 12.04:
http://mirror.ox.ac.uk/sites/releases.ubuntu.com/releases//precise/ubuntu-12.04. 4-desktop-i386.iso
The md5 checksum of the ISO and it is correct: 14ad92270218a8925d802b3d3b6e140f according to the list at:
https://help.ubuntu.com/community/UbuntuHashes#A12.04_LTS
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What is Mavericks doing differently?

ok this just got ultra wierd. i tried running the comp with just one optical drive and my monitor stopped detecting a signal.so i plugged the second drive back in and it started working again. i tried this several times. then i tried running the comp with no optical drives and it worked fine. so it works with 2 or none lol. what a crazy system. i beginning to think this system is hopeless. i have replaced the mobo, and the PSU just to get the graphics card working properly. but now my dvd drive is acting up. grrr.

DVD drive problem in Lenovo G580

In my computer sometimes the dvd drive disappears and dvd driver with red multiplication cross is displayed. it was same in windows 7 i had before. recently i ve upgraded to windows 8 but same situation.. sometimes the drive shows up and suddenly disappears with a sound note.any idea rhow to repair the error?
here s a screen shot of the error.
Link to image
rhow to repair the error?
Moderator note: images larger than 50k converted to links per forum rules: Lenovo Community Participation Rules

Thats not a problem at all dude. The cross mark appears because of Intel Rapid Store Technology. The drive gets disabled and it can be enabled by making right click on it and select 'Enable'. the drive gets disabled if not used for some time and saves energy.

Compaq presario f750us sound and dvd drive issues

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Have you looked at your AutoPlay settings?
what is autoplay: http://windows.microsoft.com/en-us/windows/change-autoplay-settings#1TC=windows-7
FAQ tutorial: http://windows.microsoft.com/en-us/windows/autoplay-faq#1TC=windows-7
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
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DVD drive problems : should I buy the new iMac ?

Hello, being new to these discussions, I don't know if this question was answered before.
My last iMac's DVD drive stopped working after 3 years use. And from reading the discussions, this problem seemed quite common.
But 3 years is not bad, considering the posts talking about the DVD drive not working on NEW iMacs.
Does anybody know if Apple is going to do something about this soon ? My computer is a working tool, and I cannot spend time or money on repairs all the time.
Thank you.
A Mac user since 1985

+"Well, since nobody has an answer, I suppose I will wait until I no longer see the DVD drive problems on the discussions."+
That might be a while. I bought my iMac Oct. 15 and the DVD drive is already not responding. Backing up files, I had burned 2 DVDs from the same package, Toast says this one is a CD-RW and unwritable, and makes a noise like it's trying to eject it but nothing happens. Disk utility says the DVD drive is empty and nothing shows up in the Finder. Using Terminal (drutil eject) and starting up with the mouse button held down makes the same noise as trying to eject it in Toast, with the same results - nothing.
Still trying to find the receipt to take it back & get it repaired. I sure miss the hole for the paper clip.

CD and DVD Drives no longer visible in "my computer"

After loading the i-pod software, the CD and DVD drives are no longer visible in My Computer. They say they are present but not accessible.
Can any one shed any light on this subject
Thanks
Nick

My Father-In-Law is running into the same issue. He can use his nano fine, but he can't see his CD drive. He has discovered that if iTunes is open, then he can access the drive, but if iTunes isn't launched, the drive is not recognized.
He already had an existing version of iTunes on his laptop (it's an HP btw), and his problems started after he used the install CD that came with the iPod.
We are going to try and uninstall iTunes and then just download it off Apple's website to see if that corrects the problem.

Satellite p775-s5390 not work fan and harddisk and dvd driver

hi my lap top toshiba
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my problem when tarn on laptop not work fan and harddisk and dvd driver but laptop is work data and after 2 minutes the laptop is turn off becouse the fan not work
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If you can't solve your issue and no one in the community can help, contact support to speak with a tech support agent at (800) 457-7777.
- Peter

CD-ROM and DVD drives recognised but not working after iTunes uninstall

I recently uninstalled iTunes. The CD-ROM and DVD drives are present on "My Computer" but will not recognise when a CD or DVD is inserted into the drive.
According the the Device Manager both are working propoerly. I already tried Update Driver, Roll Back Driver and Uninstall Driver but continue to have the problem.
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Has anyone found a solution to this? I'm running into the same problem. My DVD drive can read CD's but no DVDs at all. I tried all the suggestions like deleting the System Registers and loading new drivers/firmware, etc, and nothing. This all started after installing iTunes!

My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.

My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.
Will not show up in safe mode, will not show when started from Windows 7 DVD.
I suspect the Mac update wiped out my PC video drivers but can not think of a way to re-install?
Can see the PC volume from Mac side with files.
I've looked at all the online solutions so far and have tried most of them without success. Please help!
Specs:
2009 Macbook Pro, 3.06 GHz Intel 2 core, Max 10.6.8.
Model Name:          MacBook Pro
Model Identifier:          MacBookPro5,2
Processor Name:          Intel Core 2 Duo
Processor Speed:          3.06 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          6 MB
Memory:          4 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MBP52.008E.B05
SMC Version (system):          1.42f4
Serial Number (system):          7302300GANE
Hardware UUID:          B2D4B4B4-CD92-5C7A-BDC2-527D30DD8DF3
Sudden Motion Sensor:
State:          Enabled

EDIT: RESOLVED
For anyone else who finds their way here like I did, this link did it for me: https://forums.geforce.com/default/topic/527599/windows-8-issues-solved-please-r ead-if-you-39-re-having-black-screen-and-or-flickering-/
Specifically, the posts by Dunsany and valkyr did the trick. I booted in safe mode, uninstalled and deleted the Nvidia driver, disabled automatic driver installation, and restarted normally. I then manually downloaded and installed the previous Nvidia driver for my graphics card (which at the time of this writing was 335.23, rather than the latest which was 337.88), and everything is now bueno!
Two hiccoughs along the way: First, when I tried to uninstall the Nvidia driver the first time, when I restarted I got the login screen (which was a good sign), but it quickly went black again. I powered down, restarted in safe mode again, and repeated the uninstallation process, and it worked the second time. Second, when I started the manual install of the 335.23 driver, the computer played a sound similar to the one for disconnecting a USB device, and the screen went black. I'd seen a lot about trying to increase the brightness (though it hadn't worked up to this point; but if you haven't tried it yet, might as well); I tried it, and it worked! So far I'm back up and running. [/fingers crossed]
Hope this helps someone else!

Legacy IDE Hard Drive and DVD Drive

I wondered if anybody could send me in the right direction with this...
I have got the A55M-E33 motherboard and try to connect my old hard-drive and DVD drive (both IDE) to the motherboard using IDE to SATA converters. The BIOS detects both drives, however I don't think I got the right BIOS settings to accommodate the way the drives should be addressed. Has somebody used this kind of setup and would kindly share their experience please?
Thanks

what doesn't work?
also provide detailed system specifications, see >>Posting Guide<<

Secondary hard drive and dvd drive have the same location id's.

Product Name: HP Pavilion dv7 Notebook PC (DV7t-7000)
PRODUCT NUMBER: A5F92AV
SERIAL NUMBER: [removed for privacy]
My Secondary hard drive and dvd drive have the same location id's. The dvd drive can not write to any disk because of it. Had the dvd drive replaced and that did not help. Tried 3 different HDD and all the same outcome.
Secondary hard drive and dvd drive have the same location id's. The dvd drive can not write to any disk because of it. Had the dvd drive replaced and that did not help. Tried 3 different HDD and all the same outcome.
Please help,
Thank you
-Rick

This is what chat support said... Its like talking to yourself sometimes!!
[Wednesday, October 24, 2012 10:33 PM] -- Automatically generated message:
Your support request has been submitted and is in queue. Please wait momentarily while the system connects you with the next available support specialist.
[Wednesday, October 24, 2012 10:46 PM] -- Automatically generated message:
You are now chatting with support specialist JOLLY R.
[Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
Welcome to HP Total Care for Notebook and Desktop support. My name is Jolly. I will be your technical support specialist today. Please give me a few moments to review your issue description details.
NOTE: For security reasons, PLEASE DO NOT send credit card information via chat.
[Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
How are you doing today ?
[Wednesday, October 24, 2012 10:46 PM] -- Rick Friedman says:
Hi Jolly, I tried 3 different HDD's all of them were reformated and reimaged with the HP image from this laptop. When I try to populate the drive, it just closes the window. Same with the dvd drive. Other then no able to write to the dvd/cd drive, everything else is perfect. But that is not good enough...
[Wednesday, October 24, 2012 10:46 PM] -- Rick Friedman says:
Great, you?
[Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
I am fine. Thank you for asking.
[Wednesday, October 24, 2012 10:48 PM] -- JOLLY R says:
Please let me know if the following details are correct for the notebook in question.
PRODUCT NUMBER: A5F92AV
SERIAL NUMBER: {Private Information Removed}
EMAIL ADDRESS: {Private Information Removed}
Am I correct?
[Wednesday, October 24, 2012 10:48 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:48 PM] -- JOLLY R says:
Thank You for confirming the details.
[Wednesday, October 24, 2012 10:49 PM] -- JOLLY R says:
Are you using the same notebook to chat with me which is in question?
[Wednesday, October 24, 2012 10:49 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:51 PM] -- JOLLY R says:
May I know since when you are facing the issue?
[Wednesday, October 24, 2012 10:51 PM] -- Rick Friedman says:
I few weeks ago now
[Wednesday, October 24, 2012 10:52 PM] -- Rick Friedman says:
HP swapped out the DVD drive and I swapped out the HDD's
[Wednesday, October 24, 2012 10:53 PM] -- JOLLY R says:
Please click on the start button and click on computer.
[Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
Reimaged, renamed, removed, rotated them to different bays.
[Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
ok
[Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
Open\
[Wednesday, October 24, 2012 10:53 PM] -- JOLLY R says:
Is the CD/DVD drive getting detected ?
[Wednesday, October 24, 2012 10:54 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:54 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:55 PM] -- JOLLY R says:
So you need te reseat the CD/DVD drive and the hard drive .
[Wednesday, October 24, 2012 10:55 PM] -- Rick Friedman says:
I did, over and over and over
[Wednesday, October 24, 2012 10:55 PM] -- JOLLY R says:
Okay
[Wednesday, October 24, 2012 10:56 PM] -- Rick Friedman says:
I have swapped out the dvd drive and hard drives
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
Since you have already reseated the hard drive and CD/DVD drive, you need to send the notebook in for a bench repair.
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
It will be a mail in repair service. I will send you a box along with packaging materials and a prepaid shipping label. Once you pack your notebook in the box you can drop it off at you nearest fedex drop box or you can schedule a pickup.
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
Box would contain- packaging material, shipping instructions & pre-paid shipping label.
• Once you receive the box you need to put the notebook inside the box (without any accessories), call fed-ex- (1800-463-3339).
• Fed-ex would come at your place pick it up and send it back to hp.
• This service will cost you $0.00
• Standard turn around time for service is 7-9 business days.
You can check the status of your order by going to: www.hp.com/go/csostatus or by calling HP Customer Care at 1-800-hpinvent (1-800-474-6836).
Your repair service has an estimated turn around time of 7 to 9 business days from when we receive your product at our repair center.
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
In order to set up a service request please provide the following information:
* Full Name:
* Mailing Address (No P.O. Boxes):
* Apartment/Building/Mailstop:
* City:
* State:
* Zip/Postal Code:
* E-Mail address
* Phone Number (including area code):
* Best time to call
* Time zone of your region
[Wednesday, October 24, 2012 10:57 PM] -- Rick Friedman says:
Dont I have on-site?
[Wednesday, October 24, 2012 10:58 PM] -- JOLLY R says:
Let me check.
[Wednesday, October 24, 2012 10:59 PM] -- Rick Friedman says:
This laptop is my life, my livelyhood.
[Wednesday, October 24, 2012 10:59 PM] -- Rick Friedman says:
I can not be without iot...
[Wednesday, October 24, 2012 11:00 PM] -- JOLLY R says:
I do understand that .
[Wednesday, October 24, 2012 11:02 PM] -- JOLLY R says:
Yes, you do have onsite , but a technician can be sent to your place only if any part needs to be replaced .
[Wednesday, October 24, 2012 11:02 PM] -- JOLLY R says:
As the notebook needs to be repaired , you have to send it to the HP service center.
[Wednesday, October 24, 2012 11:02 PM] -- Rick Friedman says:
It is the motherboard
[Wednesday, October 24, 2012 11:03 PM] -- Rick Friedman says:
What is the difference between repair and replaced?
[Wednesday, October 24, 2012 11:03 PM] -- JOLLY R says:
It will be repaired and returned back to you .
[Wednesday, October 24, 2012 11:04 PM] -- Rick Friedman says:
But what is there to be repaired if your not replacing anything?
[Wednesday, October 24, 2012 11:04 PM] -- JOLLY R says:
If any hardware part needs to be replaced , a technician can be sent to your place .
[Wednesday, October 24, 2012 11:04 PM] -- JOLLY R says:
But since the notebook needs to be repaired ,you have to send it .
[Wednesday, October 24, 2012 11:05 PM] -- Rick Friedman says:
What is the difference between repaired and replacing something... So you mean that nothing will be repaired on my laptop?
[Wednesday, October 24, 2012 11:06 PM] -- Rick Friedman says:
This is NOT right
[Wednesday, October 24, 2012 11:06 PM] -- JOLLY R says:
I mentioned earlier that you need to send the notebook for repair.
[Wednesday, October 24, 2012 11:06 PM] -- Rick Friedman says:
I would like to talk to someone about this.
[Wednesday, October 24, 2012 11:06 PM] -- JOLLY R says:
It will be repaired and returned back to you .
[Wednesday, October 24, 2012 11:07 PM] -- Rick Friedman says:
What is the turn around time on this?
[Wednesday, October 24, 2012 11:07 PM] -- JOLLY R says:
It is 7 to 9 business days.
[Wednesday, October 24, 2012 11:08 PM] -- Rick Friedman says:
NO WAYYYY!
[Wednesday, October 24, 2012 11:08 PM] -- JOLLY R says:
If you want to talk to someone , you need to call our voice support in the direct number 1-800-474-68386 and refer to serviceticket number - {Private Information Removed}.
[Wednesday, October 24, 2012 11:08 PM] -- Rick Friedman says:
OK, thx
[Wednesday, October 24, 2012 11:08 PM] -- JOLLY R says:
We also have an expedite shipment, where the turn around time is 4 to 6 business days .
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
Please take down the service ticket number {Private Information Removed} and SR ID {Private Information Removed} for future reference.
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
You are welcome.
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
Is there anything else apart from this I can help you with now ?
[Wednesday, October 24, 2012 11:09 PM] -- Rick Friedman says:
No
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
Thank you

Which CD and DVD drives are burn compatible with 7.02.16

Upgraded to this version and now my DVD RW drive cannot burn CDs anymore from iTunes. Worked fine with previous versions.
Which CD and DVD drives are burn compatible with 7.02.16? I want to get an USB external drive that I know Apple supports and will support with iTues.

Upgraded to this version and now my DVD RW drive cannot burn CDs anymore from iTunes.
are you getting an error message? if so, what does it say?
could you also post your DVD/CD diagnostics for us? in itunes, go "help > run diagnostics", select DVD/CD diagnostics, and paste the complete results into a reply.

Cd drive and dvd drive~~~~help

i have install the software that come with the ipod
after i reboot the pc,
my cd drive and dvd drive are disappear in my computer
what can i do, to get my cd drive and dvd drive back?
Windows XP

Happens, its a commonly documented error with Windows and alot of burning software installed on one machine.
Your going to have to work thru this article to resolve it. Now it is going to be in the registry to fix it. Which is pretty indepth. The document works tho. Used to work for a company that wrote burning software and we did this on a hourly basis. If your not comfortable, your going to need to find someone who is experenced in the registry.

Hard drive and dvd drive - simultaneous failure

Hi
I'm running a 2yr 8 month old PowerPC. G4 1.67ghz with 2gb RAM. Until today, it's been pretty much faultless. I have had issues in the past related to installing updates from Mac. ie. on two separate occasions I took updates only to find that the machine wouldn't re-boot. Issues were resolved using install disks, disk warrior and/or repeated booting.
Anyway - today:
I installed the update (Security Update 2008-003 (power PC)). Restarted and all was fine. Sometime later, after considerable use, the machine went to sleep. When I tried to wake it it wouldn't do anything. Eventually a blank grey screen came up with the file icon which alternately flashed a question mark and the finder icon.
I looked on these boards for suggestions. The best one seemed to be boot from the install disks. Unfortunately there is already an audio disk in the drive. I looked for suggestions to eject but none worked. Eventually, I plugged in my bootable clone of my harddrive. The machine took matters into its own hands and booted from it.
Once up and running I ran disk utility to check the status of the internal drive. It doesn't come up in the display. Nor does it show on the desktop or the in the finder. Which suggests to me that it's died.
I then looked to see if I could eject the cd from the DVD drive. i found no icon for the cd on the desktop or in the finder. I checked the "about this mac page" and it tells me "No burning device was found." This in turn suggests that the DVD burner has failed along with the hard drive.
My immediate thought would be that both parts have just reached the end of their time and given up the ghost. I'm a bit surprised/suspicious though that they seem to have done so in the same moment. And on the day that I downloaded a Security Update.
Has anyone had a similar problem, if so what did you do? Can anyone suggest anything I may not have thought of to find my missing HD and DVD burner? Would I be best off going to the Mac store in London? Ultimately, is replacing them myself a realistic proposition?
Help appreciated.
Ewan

Thanks Arnie
Have been thinking along those lines. Especially as, when I boot the machine from the external drive, I can hear the DVD drive whirring. So it's clearly not completely dead.
e

How can i restore from Recovery Disk if my notebook's hard drive and dvd drives are dead.

Hi. Good day. My hard drive just crashed and im trying to restore from my restore disks. Unfortunately, my dvd is dead too. I copied the recovery disks to a new hard drive and tried booting from a flash drive but the noteebook is still giving me the SMART hd error message. Please help. Thanks.

Hi,
If you have, or can borrow an external CD/DVD drive it would be worth trying this although I'm not certain your notebook will support booting from a drive connected via USB.
Another option may be to see if you can find a second hand optical drive on somewhere like Ebay - the drives compatible with your notebook can be found on Page 59 of your Maintenance & Service Guide. It may even be worth removing a re-seating your existing drive just in case this helps as described in this section.
Does the drive show up in Device Manager? If it does, right click it and select Properties. Select the driver tab and see if there is an error code in the status box.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

PM8M-V and DVD drive problems

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