PMHome shows when I connect my cam to computer

reloaded windows7 after windows 10 when i connect the cam to computer pmhome shows does not mention HD CX 240 like before

Hi Ian1946,
Welcome to the Sony Community!
I would recommend running the PMH Initialization tool to restore the PlayMemories Home to its initial settings. Also, check the USB Connect Setting of the camcorder itself. Set the USB setting to MTP/PTP modebefore connecting the camera to the computer. 
If this doesn't resolve the issue, I suggest uninstalling and reinstalling PMH then restarting your computer before connecting the camera.
For further assistance, we recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
If my post answers your question, please mark it as "Accept as Solution". Thanks_Mitch
 

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