PNG images disappear when linked from FM

I am testing the Technical Communication Suite 4. My images are mostly JPGs, and they transfer correctly when I update Robohelp from a linked FrameMaker file. However, I have found that PNG images in the FrameMaker file simply disappear from the update. They don't appear in the Robohelp topic. There is no trace of them in the HTML code view in Robohelp either.
Have others had this experience? Is there a solution?
I am told PNGs are preferable to JPGs in some cases because they load faster on the target device (an iPad, in the case I was told about).

Frankly, I forget because I don't have images in my content. If you don't have a copy of FM8 Fundamentals at hand, try checking the scriptorium.com KB for the info.

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Aperture 3.2.4 macbookpro lion: image disappears after loading from any project; repairing everything on starting app doesn't fix it. Only restarting the computer works. Any help, please? ... in non-technical language please. Thanks

aperture 3.2.4, macbookpro lion: image disappears after loading from any project; repairing everything on starting app doesn't fix it. Only restarting the computer works. Any help, please? ... in non-technical language please. Thanks

“Hi Kirby, thanks a lot for your answer.
I got one answer, from DMoore, saying:
“Try Safe boot and then restart with only Aperture open. Still doent work write back with more details like Ram, HD capacity/free space. Are these thumbnails or Previews? Have you turned off building previews in AP preferances?
Safe boot http://support.apple.com/kb/HT1564
Starting up into Safe Mode does several things:
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As I don’t know much about the technical aspects of computers, I don’t really understand the first answer, and it sounds like following it might produce unwanted changes.
But I understand your questions, so I’ll try to answer them;
"loading from any Project" means that I encounter the problem when I’m using a project, possibly after/because I’ve left the Mac on overnight, and/or I’ve made a lot of adjustments, and, once the problem is there, it happens in any other project which I open – the images load then disappear.
I can see images in the Browser, so it only happens in the Viewer(s).
I’m afraid I don’t understand what you mean by: “If you select "Photos" from near the top of the Library tab of the Inspector, does it show you all of your Images?”. I am a newcomer to Aperture, so I don’t know what some of the buttons are for yet, but when I want to look at and adjust my pictures, I import them, as referenced images, then Aperture creates a folder/project in the Library. When I click on that Project (when it’s working properly), all the images appear in the Browser or the Viewers – without me needing to “select Photos from near the top of the Library tab of the Inspector”. I selected it and looked at all the items in the dropdown menu, but none of them seems to offer the option to ‘show all the images’. So I’m not sure how to answer your question except to say that – yes, I can see all the pictures in the Browser or the Viewers (when it’s working properly), but I don’t seem to need to use the Photos button to achieve this.
Did Aperture work before?
Yes it worked ok for a while, but I only purchased it on 24th May.
If I understand correctly, the difference between thumbnail and preview is that the thumbnail is what I see when the “Loading” wheel is turning, and the disappearance of this wheel after a few seconds means that I am now looking at the preview (also, the thumbnail cannot be adjusted).
So I think the problem occurs when the thumbnail has finished loading; the viewer going blank/grey might mean that it is not showing the preview.
But I have not changed the default Preview settings in Aperture Preferences.
My macbookpro details:
2.7 Ghz Intel Core i7
Memory: 8 Gb 1333 MHz DDR3
Hard Drive capacity 499.25 GB
Available 387.36 GB
I have noticed another problem: I cannot apply the same rating to multiple images: following the instructions, I select a group of contiguous (or non- contiguous) images, choose a selection eg “5stars” using the keyboard, but the stars only appear in the last selected image – even though all the images are still showing as selected.”
I hope this helps you to understand more.
Thank you for trying to help me.
Tony

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title="Cascade"><span><img src="pic10.jpg" alt="Shells"
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courtesy of morgueFile.com</span></a>
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