PO approval Email not visible in SOST even after all settings intact

Hello All,
The 'PO requiring approval ' email is not visible in SAP since 10.11.2010.
The user decision task which sends a notification to approver regarding the approval has been going successfully for two yrs and now suddenly since 10 Nov 2010, it stopped. The workflow log does not show any error. Also the settings in SWN_CONFIG have not changed since 2008. The approvers have their correct email Ids set in SU01. Even the jobs 'SWNSELSEN' and 'SAPCONNECT' are scheduled and running successfully and sending emails for all other sap notifications.
Suddenly they have stopped sending notifications for this particular issue.
Please help me, where to look for. Are there any services involved other than these settings.
Awaiting eagerly for the solution.
Neha

Hi Neha,
How you are sending mails for dialog workitem?
Are you using the email send step inside the workflow or you using the batchjob to send the mails (send task description as mail via batchjob).
Id using the batchjob check the that task is present in the selection criteria.
(report to send mail is RSWUWFML)
-Swapnil.
Edited by: Swapnil Pawar on Nov 18, 2010 9:03 AM

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