PO change version Approval/Rejection notification to requester

Dear SRM Gurus,
We are in stand alone scenarion of SRM 7.0 using process controlled WF.
We have received an request to send out notification on approval / rejection of and PO change version.
The PO's are created automaticaly from approved SC's and only the PO change triggers the approval WF.
I've already checked the IMG: SRM server > cross application > Event and event schema for alert management.
1. Define events: BUS2201 Purchase order is present with APPROVAL_PROCESS_DOC_APPROVED and APPROVAL_PROCESS_DOC_REJECTED
2. Define event schema for obj. type BUS2201 event schema PO the APPROVAL_PROCESS_DOC_APPROVED and APPROVAL_PROCESS_DOC_REJECTED with subcategory event APPROVAL_RESULT_NOTIFIC_NEW are set to event category NOTIFIC Message.
3. Define Recipient of notifications: PM Approve change version of purchase order - User Role CR contact person the options rejection and approval of application object are selected.
The users I'am using to test are the same as those who receive notifications for SC rejection/approval so I guess it's not connected to SU01 or PPOMA settings.
Still I don't see notification sent via SOST.
Any ides what I could check next please?
Thanks in advance for you help.
Michal

Hello Michal,
did you give the event schema created to corresponding transaction type ?
If you are expecting to receive notification during approval workflow, check OSS note [1395980 - No notifications of approval sent during approval process|https://websmp101.sap-ag.de/~form/handler?_APP=01100107900000000342&_EVENT=REDIR&_NNUM=1395980&_NLANG=E]
For PO, you can also check OSS note [1572957 - PO change version reject notification not sent|https://websmp101.sap-ag.de/~form/handler?_APP=01100107900000000342&_EVENT=REDIR&_NNUM=1572957&_NLANG=E]
Regards.
Laurent.

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Present i am involving the GRC implementation project. But i had one issue in CUP workflow.
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Thanks Alpesh,
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Hello Diego,
Thank you for providing me a very good document.
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Hi Jerome,
> Have you checked if the outputs are generated for the failed mail output in SOST tcode?
>
> Thanks and regards,
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Hi Ranjan,
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Hi Venkat,
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Like in Oracle Workflows, how do I incorporate approval/reject notifications?
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Hi Sandra,
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Are there WF Signature Request "Rejected" notifications?

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A Signature Document was Rejected for the following specification:
Spec Number:     5112558-001
Spec Name:        Papaya Pineapple Juice
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Steps:
1. Create a new Visual Studio project (or potentially use an existing one if you already have one for workflow actions or validations)
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CoreAppPlatform
DataInteraces
DataLib
DataObjects
GeneralServices
GSMLib
LinearWorkflow
PluginExtensions
ProdikaCommon
ProdikaLib
WorkflowCore
3. Create a new class that extends the SimpleLinearWorkflowActionBase class (from Xeno.LinearWorkflow). Here is a reference example (note this is an example class and is for demonstration purposes only):
using System;
using System.Collections.Generic;
using System.Linq;
using Xeno.Data;
using Xeno.Data.GSM;
using Xeno.LinearWorkflow;
using Xeno.LinearWorkflow.WorkflowObjects;
using Xeno.Prodika.Application;
using Xeno.Prodika.Common;
using Xeno.Prodika.Config;
using Xeno.Prodika.GSMLib.Workflow;
using Xeno.Prodika.Services;
namespace SampleWorkflowExtension
    public class SignatureRequestRejectionNotificationAction : SimpleLinearWorkflowActionBase
        public override void Execute(ILinearTransitionContext ctx)
            var transitionContext = (SignatureDocLinearTransitionContext)ctx;
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            if (specService != null)
                var currentSpec = (IBaseSpec)specService.Current;
                var specOwnerUsers = GetSpecOwnerUsers(currentSpec);
                if (specOwnerUsers.Count > 0)
                    SendEmailToSpecOwners(specOwnerUsers, transitionContext.SignatureDocument, currentSpec, transitionContext.Comments);
        private static List<IUser> GetSpecOwnerUsers(IBaseSpec currentSpec)
            return (from ISpecOwner specOwner in currentSpec.SpecSummary.Owners.Values
                    select AppPlatformHelper.DataManager.objectFromID(specOwner.OwnerID)).OfType<IUser>().ToList();
        private void SendEmailToSpecOwners(List<IUser> specOwnerUsers, ISignatureDocument sigDoc, IBaseSpec currentSpec, string workflowComments)
            var userService = GetUserService();
            string currentSigDocUserName = userService.UserContext.User.Firstname + " " + userService.UserContext.User.Lastname;
            var specSummary = currentSpec.SpecSummary;
            var currentUser = userService.UserContext.User.ContainedUser as IUser;
            if (currentUser != null)
                string from = currentUser.email;
                string to = StringHelper.Join(specOwnerUsers, x => ((IUser) x).email, ", ");
                string subject = String.Format("Signature Document Rejected for Spec {0} ",
                                               currentSpec.SpecSummary.FreeTextName.Name);
                string body = String.Format(_emailBodyTemplate,
                                            specSummary.SpecNumIssueNum,
                                            specSummary.FreeTextName.Name,
                                            specSummary.WorkflowStatus.Status,
                                            currentSigDocUserName,
                                            workflowComments,
                                            DeploymentConfig.GetAppURL("GSM"),
                                            specSummary.SpecID,
                                            sigDoc.DocId);
                EmailService().SendMessage(from , to, subject, body);
        //todo: this should be in the database as a translation
        private const string _emailBodyTemplate = @"A Signature Document was Rejected for the following specification:
Spec Number:     {0}
Spec Name:       {1}
Current Status: {2}
Signature Document Rejected by:
User:    {3}
Reason: {4}
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        private static ISpecificationService GetSpecService()
            return AppPlatformHelper.ServiceManager.GetServiceByType<ISpecificationService>();
        private static IUserService GetUserService()
            return AppPlatformHelper.ServiceManager.GetServiceByType<IUserService>();
        private static IEmailService EmailService()
            return AppPlatformHelper.ServiceManager.GetServiceByType<IEmailService>();
4. Compile the class and place the dll into web\gsm\bin.
5. Run the following database script to add the workflow action to the Reject workflow transition, replacing the classname, namespace, and assembly (in green below) name to your classname and assembly name. SigDocRejectSample is just a reference name for this workflow action - you can change it to something more meaningful:
insert into gsmWorkflowActionTemplates
values ('57602CF17ABE-9AF7-4E32-9A61-76DF5AA0E09C', 'Class:SampleWorkflowExtension.SignatureRequestRejectionNotificationAction,SampleWorkflowExtension',
'57574dd649e7-2454-4d84-a0f3-7377d6d2c57f', 'SigDocRejectSample', 0, 0, 0);
6. Restart the GSM application
That's it! You should be ready to test it out.
Note that this sample has the email subject and body written in the class, and written in English. Ideally, to support multiple languages, this should be added to the database, into the commonXLAExtensionCache and commonXLAExtensionCacheItem table. I will write up a followup on that or handle it in an upcoming Dev To Dev.

ARQ: How to configure Role Approve/Reject Email Notifications???

Hi,
I would like to achieve below for my business scenario with below MSMP stage configurations:
MSMS Stages Configurations:
MANAGER --> Can act on both request and line items level
Role Owner--> Can ONLY act on line items
Requirement
In best case, a Manager approves all the line items in an Access Request. Then an email notification mail for "NEW WORK ITEM" would be sent to Role Owner(s) at next stage. This is achieved.
Now at Role Owner Stage, below 3 cases are possible:
1. All Role Owners can approve the line items
2. All Role Owners can reject the line items
3. Some of the Role Owners approve and Some of them reject line items
In all the above cases, a Role Owner ALWAYS click on "SUBMIT" button (as he is not authorized to reject a request as a whole) and this action is considered to be as "APPROVED" and eventually, "APPROVED" event is triggered.
This looks good in case numbers: 1 & 3. Meaning, even a single role is approved, request can be considered as approved and the request details can be sent to business user.
However, I am facing a problem when ALL the line items are rejected by ALL the Role Owners!
This will surely close the request. However, the email notification that will be sent to user in this case will be of "APPROVED" though the request is rejected in a sense (because all the roles are rejected)!
Can anybody please he understand this and design proper solution?
Regards,
Faisal

Hi Faisal,
We are on GRC SP13.
Please do below settings to make role approval/rejection comments mandatory.
2040 - Set this parameter value as YES
In MSMP - Role Owner - Stage settings - Please maintain these settings
I have come across the same scenario as yours. Below is my observation.
When all role owners rejects all roles by REJECTING roles at LINEITEM level, request instead of getting closed at ROLE OWNER stage, it is going to next stage and getting closed there. I assume this is standard behaviour
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Regards,
Madhu.

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Dear Experts
Need your suggestions / inputs in implement a requirement i.e any application (WF) request can be either approved/ rejected
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This is possible SAP workflow with extended notifications.
Refer here: http://scn.sap.com/docs/DOC-15808
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Venkat

Hi ,
can you please share your Badi code?
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Hello,
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How can the text being sent on the PO reject notification be changed?
Thanks,
Zack

Hi,
Please check the program /SAPSRM/OFFLINEAPPROVALSEND...
This is the program you should have been scheduled to send offline emails..You can add your own Notification line under Standard Notification Text in this program..
Thanks!!
Bharath

MP has rejected a policy request from GUID:27935EC8-95F1-4104-A613-E72D2A9764E0 because it was not approved. The operating system reported error 2147942405: Access is denied.

Why Microsoft doesn't have correct fix to run automatically. How many years we need to cry with same error again n again?
Does any one have correct solution which will fix permanently while running more than 4000 systems in our environment
Manual stuff isn't easy. Pls provide permanent fix?
MP has rejected a policy request from GUID:27935EC8-95F1-4104-A613-E72D2A9764E0 because it was not approved. The operating system reported error 2147942405: Access is denied.

This isn't a bug to fix. This is by design. Clients must be approved to be managed. Thus, only your configuration or expectations must be fixed. To correct your configuration, see the link Henrik posted. To correct your expectations, read the content linked
by Henrik.
Jason | http://blog.configmgrftw.com

Change SC approved Notification

Hi,
When a Shopping Cart is approved, a notification is coming to the requestor (initiator) inbox.
The text of that notification is the following:
Document 1000000632 approved
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Technical information:
Event: APPROVAL_PROCESS_DOC_APPROVED
SubCat: APPROVAL_RESULT_NOTIFIC_NEW
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Thanks!

Hello Matias,
In standard worflow WS40000014, look for standard task to send mail to workflow initiator using SWDD transaction.
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Maybe you will have to go through sub-workflow to find the task.
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Regards.
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Why I am not able to approve/reject my workflow notification from email?

For R12 AP Invoice Approval Workflow, I have done Approver group set ups in AME. In HR People form, set my email id for that person. In FND USER from, used that person as the employee to have the email id populated for the user and saved the record.
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Is there anything I am missing? I have a requirement that the approver only approve / reject from their mailbox and they do not log in to Oracle Apps to see their notifications. What to do to make them enable approving from mailbox only?
I am having a steep deadline and will very much appreciate your responses.
Thanks.
Edited by: 951713 on Aug 8, 2012 3:47 PM

When you try to approve/reject or do any operation on the workflow using email the issue is the you do not have the responsibility/user values set.
You need to login to Oracle Apps and select the correct resp in order to take action on workflow.
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You may apply appropriate patch and then this will work.
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PO change version Approval/Rejection notification to requester

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