PO information drop off from shopping cart
Hi everyone,
We have a problem, a shopping cart is created and got approved, followon document PO is created and automatically ordered.
Now the PO line item is deleted and again ordered, and the status of the PO is approved, now when we look into the related documents tab in shopping cart the information like PO number, status and PO date every thing is disappeared.
Before PO was edited the PO information was there, but after editing(line item deleted) the PO information got disappeared.
Can any one among you let me know why it happened and what to do to acheive the PO information back to shopping cart details
Your help is highly appreciated on this.
regards,
IGA.
Hi every one,
Issue got resolved, the process went like this:
1. User went to advanced search and accessed PO and went to edit mode and deleted the line item.
2. Then the SC related doc tab the PO info was missing
3. I undeleted the line item and ordered PO again so the PO was back to ordered state
4. Again the PO info was available in SC related doc tab
5. Then I accessed the PO from related doc tab and went into change mode then deleted the line item
6. Refresed the SC then the po staus is updated.
regards,
IGA.
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