PO issue :What should we do to close the PO or change item quantity?

Hi Everyone,
I am new to MM.I got an issue saying that there is some mismatch with quantity in the particular PO. User wants to cancel/close the PO system but it is not allowing to do so. To change the quantity is also  good, but while trying to change item quantity system is giving the following error message.
Quantity 1000 is smaller than quantity issued 2000.
To close the PO or change item quantity what should I need to do?
A help will be highly appreciated
Regards,
sharon.

Hi,
It is of the standard functionality of SAP to verify the GR and IR against PO quantity when you try to close your related PO line item.  It ensures data consistency for your PO and PO history.  What you should do is very much subject to the status of your PO history (i.e. how many you have already GRed and/or IRed).  Check it again in your PO history tab of the PO item details level prior to making any further action on how your PO line item quantity shall be adjusted.  A particular example is if GR was done for the quantity of 2,000, you can't simply adjust your PO quantity into 1,000 as it goes against the logic whereby the GR quantity (and/or IR quantity) must be no larger than PO quantity.
Cheers,
HT

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