PO not gettin sent from SOST

Hi Gurus,
We have the PO's setup to be sent to the vendor via email. But the PO's come and sit in SOST and nothing happens from there. We have a background job SAP Connect send all that is running every 5 miniutes. But i do not know why the PO is not getting picked up and sent to the email address we have specified. there is condition record mantantined in the system for that vendor and. the message in the SOST says the message no 672 - waiting for communicatins service..... can anybodu please help
Thanks
Anusha

Hi,
Steps for sending PO by e-mail.
1. You must maintain email address in vendor master data.
2. The same applies to your user master data. For the output type for default values, a communication strategy needs
to be maintained in the Customizing that supports the e-mail. You can find the definition of the communication strategy in the
Customizing via the following path:
(SPRO -> IMG -> SAP Web Application Server -> Basic Services -> Message Control -> Define Communication Strategy).
As a default, communication strategy CS01 is delivered. This already contains the necessary entry for the external communication. Bear in mind that without a suitable communication strategy it is not possible to communicate with a partner via Medium 5 (external sending).
3. Settings in NACE.
4. In the condition records for the output type (for example, Transaction MN04), use medium '5' (External send).
5. You can use Transaction SCOT to trigger the output manually. The prerequisite for a correct sending is that the node is set correctly. This is not described here, but it must have already been carried out.
6. To be able to display, for example, the e-mail in Outlook, enter PDF as the format in the node.
If all the above settings are done and you did not get message in SOST, please ask your BASIS team to look into this issue.
Thanks

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