PO output message (Fax) showing status- incorrectly processed.

Hello,
I'm unable to send the PO output through fax.
Processing status shows- "2 incorrectly processed".
I checked the fax number and necessary configs and are correct. Moreover there are two messages triggered for same Po. one is processed while the other one is getting error.
Can anybody suggest what might be the issue?
Regards,
Nilesh
Edited by: Nilesh B on Jun 1, 2010 12:23 PM
Edited by: Nilesh B on Jun 1, 2010 3:56 PM

Hi Nilesh,
Can you see from SOST how many attempts were made to send the fax? Sounds like the fax number was busy at the time, preventing the fax from being sent. If 2 faxes were created from the same PO, were they both going to the same number? If so, this may be the cause as both would be trying to dial the same number at the same time.
If you try and reprocess the message from SOST does it go through? If so, this is definitely an issue linked to the fax number being busy.
Rob

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