PocketMac for Blackberry Error

I keep getting a
Could not locate the Microsoft Entourage office synchronization toolerror.
I am running Entourage:mac 208 version 12.1.0 and OS 10.5.6.
Can anyone tell me how to solve this?

Hi boyizcrazy,
This article describes the error you are receiving, and the cause is generally that an older version of PocketMac is being used (4.1.25 is the most recent) or you are selecting Entourage instead of Entourage2008 upon synchronization.
http://www.blackberry.com/btsc/KB15314
Let us know if this resolves your issue!
Thanks!
Do you have questions about your BlackBerry smartphone?
Go to mobile.blackberry.com on your BlackBerry smartphone to enter your question and get instant answers!

Similar Messages

PocketMac for BlackBerry: (error 1); skipping

Hi to all, i don't know well english, anyway i got using Pocketmac, at half of sync it's blocked and return a message error:Unable to connect to BlackBerry (error 1); skipping. As you can see it seems cannot find device, i founded a lot of post wherever that try to explain how to solve this problem: unistall app reinstall, delete manually the driver from hd, reinstall updates, and so on. But no one works, can you help me? thx a lot for your patience.
I forgot to say that i got bb 8900 .
Message Edited by vivio2787 on 02-15-2009 05:00 AM

This should help - http://supportforums.blackberry.com/rim/board/message?board.id=blackberryformac&message.id=1128#M112...
...and this - http://www.pocketmacsupport.net/?section=knowledge&action=view&article_id=48.

PocketMac for BlackBerry does not start.

Hi,
I just downloaded "PocketMac for BlackBerry" and installed it on iMac.
The installation went smoothly.
When I'm thrying to start the application it starting to run, but hulted at some point (even before showing application window) without any error message.
The only way to exit it is by "Forse Exit".
I have Blackberry Pearl.
iMac MacOS Leaopard 10.5.
What can be the problem?
Thanks.

My mom got this 8520, 20days later, the phone just wouldn't boot... it got stuck on the booting screen after like 70%, she hadn't installed the first app, she didn't even use the BBpin... but well...
I tried this program, I completlly erased everything in the phone... gulp.. and then installed the new OS 5 using the apploader and it worked great, tried first with the apploader and deleting the vendor.xml, didn't work, found this and presto!
http://vnbb09.wordpress.com/2010/03/05/vnbbutils/

PocketMac for Blackberry?

looking for a copy of Pocketmac for Blackberry if you have a copy and do not use it or would like to pass it off to me I would greatly appreciate it.I see from this board that it might not work to well and I just got a blackberry but if pocketmac dose not work to good I think I will take it back. Thanks for any help Matt you can e-mail me at [email protected]
G5 Mac OS X (10.4.2)

No one has a copy the want to pass over?

Installing PocketMac for BlackBerry

This is my first time posting here so I'm assuming I'm in the right forum, apologies if this should be posted somewhere else.
I've had my iMac for about five months now (love it) and was a PC guy before this. I consider myself pretty computer savvy and so I figured I wouldn't have any major issues. Well, recently I got a BlackBerry and needed to install the Mac version of "BlackBerry User Tools" - which is PocketMac. It's download-able online from the BlackBerry website and then installation should be easy.
Well, I downloaded it and tried to install it, but when I click to install it gives me the message:
"The software to be installed requires Administrator or higher level access privileges"
I've installed plenty of software on this computer and never had this problem - because I am the administrator.
Does anyone know what I need to do to fix this?

Kotheb,
Interesting, I'm not sure why you would be having the error. You could try repairing permissions for your computer. Its recommended to do it after all installations and updates. Although its important to note that after some updates there are errors found, Apple is aware of them and they ask that we ignore them, you can find more about that here: http://support.apple.com/kb/TS1448.
Also it couldn't hurt, do a quick get info on the file.  (command) + i. Down at the bottom make sure your name is there. and that you have at least Read.
And last if all the above fells make a new Admin User and try with that user. On the Plus if it lets you install then you will have the application for all user. Make sure you put it in the Applications Folder. And then you can remove this new Admin Usr and be done with it.
Oh Yah if you get fed up and we can't get it to work another program you could try is missing sync. I've heard wonderful things. http://www.markspace.com/products/blackberry/blackberry-sync-mac-software.html
Hope that helps,
Weston

Sync with PocketMac for BB error

I have the latest version of the PocketMac yet when I try to sync I get the "Error 1" message saying "Unable to Connect with BB; skipping. Don't know what to do? BB is connected by USB cable. I am a new user and the BB is 8330C.

I have a Pearl 3G and have had similar problems each time there is an update/upgrade. The one I downloaded and installed this week took a long time, but then the first synchronization would not stop. I eventually had to force it to stop, generating errors. I've had this before.
What I've done previously is cumbersome.
I start with turning off automatic sync.
I turn off sync for most items (contacts, tasks, etc.) and leave only calendars.
I generally have to over-write all the calendar entries on the device or the sync appears to go on forever (hours, even overnight).
I generally start with over-writing only future events, then check the box to include some new and old, increase the new and old range, then eventually sync everything in the calendar. --- Each step requires an additional manual sync.
I then start to sync Contacts, Notes, etc.
BUT ... and this is the very frustrating part ... I have to address up to hundreds of conflicts. This is the part that makes no sense.
I'd like some help and answers on this topic too.

BO MOBILE FOR BLACKBERRY ERROR

Hello everyone,
I'm trying out for the first time BO's mobile demo from BlackBerry (available for download at http://www.businessobjects.com/mobile) .
Download and installations appears to be fine but I can't connecto to the demo data. I get this error when tryiing to login:
"Error: This action has generated an error.
com.bo.mobi.client.proxy.TransportLayerException
Tunnel Failed (MOBI-1)"
I'm running versión 4.5.0.81 of BB OS.
I think I'm missing some configuration, or perhaps this versión of BB operating system is not supported.
Any help is appreciated.
Thanks
Ricardo Sada

HI Nimit: Do you got the answer for the issue you were facing long ago?
Now it is my turn...if you can send a light, that would be helpful
Thanks
Reinaldo

Mark/Space announces the Missing Sync for Blackberry

This package, promised for delivery by the end of the first quarter of 2007, will require Mac OS X 10.4.8 or later and a Blackberry device sporting version 4 or later of the Blackberry OS. It will reportedly support these devices, and may support others by the time that it ships:
• 7100 series
• 7130 series
• 7290 from Cingular and T-Mobile
• 7250 from Verizon
• 7520 from Nextel
• 8100 series: the Blackberry Pearl
• 8700 series
• 8703 from Sprint
• 8705
• 8707 series
More pre-release information is available here:
http://www.markspace.com/missingsync_blackberry.php
Information Appliance Associates, with the help of Research in Motion, continues to offer PocketMac for Blackberry at no charge, available here:
http://www.pocketmac.com/products/pmblackberry/index.html

That's been discussed extensively by engineers at Mark/Space, but it's not nearly so simple a fix as you would imagine. When the process is reversed through the synchronization framework, unintended consequences of such programming create addition issues.
The problem is the inherent limitation of the Palm OS itself, and until Palm corrects—if ever—this OS issue and modifies the manner in which such events are displayed in its calendaring application, they we are all stuck with it.
A combination of weekly or monthly data views on the Palm and a short notation of the ending data of such an event in the Note: field in iCal can quickly alert you to the start and end data of a multi-day event, and—therefore, its duration—on a Palm device. To avoid synchronization of any and all events, or to term the process 'useless' because of this issue, indicates that you're not sufficiently adaptive to use this technology.

JBO-27122 error in ADF mobile client application for blackberry

Hi,
I am trying to develop a simple ADF mobile client application for blackberry. Currently, working only with Blackberry 9700 simulator. I am using the following for development:
- Jdev 11.1.1.3
- Oracle database lite 10.3.3
I have done all the steps as given in the oracle demo. But when I try to run the application in blackberry simulator, the page shows the following error:
ERROR: failed to change page
oracle.jbo.server.DBTransactionImpl.createPreparedStatement: JBO-27122: SQL error during statement preparation. Statement: select po_header_id from po_headers_all where po_header_id=1
[oracle.jbo.server.DBTransactionImpl.createPreparedStatement] Encountered exception executing query on ViewObject: header1
[oracle.jbo.server.DBTransactionImpl.createPreparedStatement] Error retrieving BindingContainer : 'mobile_twoPageDef'
oracle.adfnmc.java.sql.SQLException:
oracle.adfnmc.java.sql.SQLException:net.rim.device.api.database.DatabaseException: select po_header_id from po_headers_all where po_header_id=1 : SQL logic error or missing database
Unable to create/prepare native statement with SQL select po_header_id from po_headers_all from po_header_id=1
Unable to create PreparedStatement with SQL select po_header_id from po_headers_all from po_header_id=1
Please suggest what could have been wrong while developing or deploying the application.
P.S. : The view object (header) shows data successfully when run in the application module. Also, a .db file gets created in the SD card folder. The synchronisation is a success when mSync.exe file is run in the <Oracle_Home>/Mobile/Server/Sdk/bin.

Sorry my content got repeated.
you can go through this thread FOD mobile db sync with base adf server db not working
there is link that you can follow for synchronization (check second last message)
Edited by: Nikhil Gokhale on Apr 17, 2011 3:55 AM

(SUP for Blackberry) JCo unknown type error when using PT_ARQ_REQUEST* RFC

Dear community,
I am encountering a weird error when trying to execute the PT_ARQ_REQUEST_PREPARE RFC in a Leave Request scenario for BlackBerry with the SUP.
When creating the MBO from the RFC PT_ARQ_REQUEST_PREPARE and testing it with the parameters
im_command = create
im_modus = r
im_pernr = 00001000
im_wi_id = 000000000000 (initial value)
im_request_id = *emptyString* (initial value)
I get an "execution suceeded" everytime EXCEPT when I try to return the output structure ex_request! However, this is exactley the information needed to execute the following RFCs PT_ARQ_REQUEST_EXECUTE and PT_ARQ_REQUEST_CHECK. The error I get when executing is the following:
unknown JCO type
java.sql.SQLException: unknown JCO type
I checked for short dumps in the transaction ST22 and found an OBJECTS_OBJREF_NOT_ASSIGNED_NO (CX_SY_REF_IS_INITIAL) error that marks an error when retrieving the attributes (most likely from the ex_request structure). I looked at the structure and found out that it is a deep structure. Could that be the reason for the error? How can I fix it and get the correct output? Does anybody has experience with a similar problem?
Thank you for your help in advance!
Best regards,
Jenny
PS: some additional info about the error message:
unknown JCO type
unknown JCO type
java.sql.SQLException: unknown JCO type
com.sybase.vader.jca.sap.connector.cci.SapJcoResultSetMetaData.getColumnType(SapJcoResultSetMetaData.java:135)
com.sybase.uep.eis.RecordSetImpl.<init>(RecordSetImpl.java:69)
com.sybase.uep.tooling.eis.BaseEISOperation.getRecordSetFromResultSet(BaseEISOperation.java:980)
com.sybase.uep.tooling.eis.BaseEISOperation.execute(BaseEISOperation.java:259)
com.sybase.uep.tooling.eis.BaseEISOperation.execute(BaseEISOperation.java:154)
com.sybase.uep.tooling.eis.SapEISOperationImpl.execute(SapEISOperationImpl.java:401)
com.sybase.uep.tooling.ui.ModelsUtil.getEEISOperationMetaData(ModelsUtil.java:252)
com.sybase.uep.tooling.ui.ModelsUtil.refreshAttributes(ModelsUtil.java:892)
com.sybase.uep.tooling.ui.ModelsUtil$3.run(ModelsUtil.java:778)
com.sybase.uep.tooling.om.util.MobileObjectModelsUtil.execUpdate(MobileObjectModelsUtil.java:1027)
com.sybase.uep.tooling.ui.diagram.extension.commands.CommandUtils.runUpdate(CommandUtils.java:219)
com.sybase.uep.tooling.ui.ModelsUtil.refreshRead(ModelsUtil.java:742)
com.sybase.uep.tooling.ui.ModelsUtil$6$1.run(ModelsUtil.java:1046)
org.eclipse.gmf.runtime.diagram.ui.properties.sections.AbstractModelerPropertySection$3.doExecuteWithResult(AbstractModelerPropertySection.java:584)
org.eclipse.gmf.runtime.emf.commands.core.command.AbstractTransactionalCommand.doExecute(AbstractTransactionalCommand.java:247)
org.eclipse.emf.workspace.AbstractEMFOperation.execute(AbstractEMFOperation.java:150)
org.eclipse.gmf.runtime.common.core.command.CompositeCommand.doExecuteWithResult(CompositeCommand.java:403)
org.eclipse.gmf.runtime.common.core.command.AbstractCommand.execute(AbstractCommand.java:135)
org.eclipse.core.commands.operations.DefaultOperationHistory.execute(DefaultOperationHistory.java:511)
org.eclipse.gmf.runtime.diagram.ui.properties.sections.AbstractModelerPropertySection.executeAsCompositeCommand(AbstractModelerPropertySection.java:315)
com.sybase.uep.tooling.common.ui.property.view.UEPPropertySheetSection.executeAsCompositeCommand(UEPPropertySheetSection.java:406)
com.sybase.uep.tooling.common.ui.property.view.UEPPropertySheetSection.runAsCommands(UEPPropertySheetSection.java:389)
com.sybase.uep.tooling.ui.properties.sheets.mbo.MBOAttributesBoundMappingPropertySection.runAsCommands(MBOAttributesBoundMappingPropertySection.java:583)
com.sybase.uep.tooling.ui.tableviewer.common.editingsupports.PropertyViewCommandDelegate.runInCommand(PropertyViewCommandDelegate.java:48)
com.sybase.uep.tooling.ui.ModelsUtil$6.run(ModelsUtil.java:1039)
org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:121)
Edited by: Jenny Bachmann on Feb 8, 2011 6:29 AM

Hi Jenny,
I can't remember what the issue exactly is but I think it's related to one of the data types used in the returned structure.
In any case it's probably a good idea to create your own RFC enabled function module to call the 3 standard function modules instead of calling them one after the other. This way you will avoid unnecessary network communication and you have more control on the data that is exchanged.
Regards,
Pierre

Error "Sorry your device does not meet the system requirements that are needed to support Twitter for BlackBerry Smartphones"

I have a Curve 8300. With OS v4.5.0.81. And I am on a BB Social network plan through my cell providor "Fido".
I mainly use it for Facebook & Twitter and have no problems using either app. However I was prompted for an update for my twitter recently but wasn't near a wifi spot to update. Just decided to update today at home where I do have wifi. However when I go to do the update, it gives me the following error:
"Sorry your device does not meet the system requirements that are needed to support Twitter for BlackBerry Smartphones"
I have scoured for answers but haven't had much luck. I tried checking for OS updates. I apparently have the most current one that my phone will support. I uninstalled twitter and then tried to reinstall it via the twitter Icon on my phone. Got the same error. Tried reinstalling it through app world, it installed just fine. However it installed the version that I had previously had. So I went to twitter's settings and checked for updates. It prompted for one as I expected it would. And when I tried to get the update. It gave me that error again. I can use twitter as it is, but I don't see why my phone shouldn't be able to get all the updates for various apps. Is it a software compatability issue? Is it a hardware compatability issue? Is there anything I can do to get the update or do I just have a phone that won't take some app updates?

Hi and welcome to the forums!
The 8300 is not listed in the device upgrade table for Blackberry device OS v5.0. The newer versions of apps like Twitter and Facebook require device OS v5.0 to run correctly. Might be time to consider a new device!
Thanks,
Bifocals
BlackBerry Device Software 5.0 main support page
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

RIM Twitter for BlackBerry Internal Twitter server problem error message

I have had this issue previously, it went away and now it's back; and can I remember how I fixed it... no.
I have a Bold 9700 running 5.0.0.680 and Twitter for Blackberry 1.0.1.7
Since updating to 5.0.0.680 I have been unable to login to Twitter via RIM's Twitter application. I receive the error message "Internal Twitter server problem."
I have tried the following to resolve;
Multiple battery pulls - no change
Flash back to 5.0.0.586 - no change
Flash back to 5.0.0.442 - no change
After flashing I have performed a full security wipe of the device to be sure its clean.
I am able to use UberTwitter and other social networking applications without any issues.
My BlackBerry is controlled via my companies BES. The Server version is 5.0.1 and I can confirm that the Value-added application policy is installed and has 'Disable organizer data access for social networking applications' set to No and 'Disable RIM Value-Added Applications' set to No for the policy applied to my device.
I am also one of the Administrators of this server.
What I would like to know is how to solve this issue. A search of the internet revels a number of similar issues, but these where apparently down to an issue with Twitter not the software. As I am able to access Twitter with no issues via other clients and see no issues reported on the status feed from Twitter I have run out of ideas.
I have also fired up a number of the BB simulators on a development machine and have been able to access Twitter via a simulated BlackBerry without an issues; making me think this is either a BES, device, or carrier issue.
Any help would be appreciated.
Thanks
Mark

Hey Mark,
Welcome to the BlackBerry Support Community Forums.
Are you still having trouble connecting to Twitter for BlackBerry?
Since you're on a BES just to do process of elimination, I would suggest performing a reset to factory so that will remove the IT policy. Follow the instructions in this KB article: www.blackberry.com/btsc/KB18998
Then test out logging into Twitter, if successful then we know it is it policy related. If you still receive the same error, let me know.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

[07:44:44.673] Unable to connect to BlackBerry (error 3); skipping

Please could someone help me.
I cant get my Blackberry to sync with my PocketMac, when i press sync it downloads for while then finished and says:
"There were warnings generated during the sync. Would you like to view them now?"
When i click yeas it says
"[07:44:44.673] Unable to connect to BlackBerry (error 3); skipping."
Please could you help me as this is very frustrating and i cant sync my calendar, contacts, etc.
Thanks

Hi and welcome to the forums!
You might consider resolving this thread and moving to the Blackberry's for MAC forum.
Here is a link to fix your sync problems:
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=1603&query.id=185780#...
Thanks,
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Sync - [09:14:58.388] Unable to connect to BlackBerry (error 1); skipping

when I try to sync new Blackberry (9500 smartphone 3G) to Mac address book I get this message:
[09:14:58.388] Unable to connect to BlackBerry (error 1); skipping
is this something really simple like a fawlty USB cable (it seems to charge the battery, though) - or something to do with configuration?
please help beforeI have to resort to loading contacts manually one by one!

the directions on the support website didn't work for me, but this did: go into options/memory/media transfer protocol --set to off
auto enable mass storage when connected --set to either yes or prompt
remove battery
replace and let it come back on, then try the sync again. I've had to do it several times over the last couple of months --something in the pocket mac-device connection gets corrupted. Also --after time, the sync program ceases to overwrite, so have had to purge it (user/library/application support/ pocketmac syncmanager/additional tools/data purge UI) purge the device, try to sync again, and if that doesn't work, then, do a hard reset and follow the above.... If you have verizon, forget it, they're not much help. good luck.

Unable to log into Facebook for BlackBerry 10 since last year

Please help me understand why the facebook app for BlackBerry 10 doesn't allow me to login at all. See the attached screen shot which may not successfully load (error message reads as follows "sorry, an unexpected error occurred. Please try again later), I haven't had the chance to even submit my login credentials. This has happened every single time I click the app for several months now.
Bought my Z30 last year summer/ fall and love it except for the lack of app selections.
However no luck even after the two BlackBerry 10 OS updates to 10.2.1 and the last two Facebook for BlackBerry 10 updates to 10.4.0.12. Un-installing, re-installing, deleting from phone and also removing from My BlackBerry World account did not work.
I have no problems logging into the facebook app made for iPhone, iPad. I'm able to login into my Facebook on Mac computer. Windows computer and even on the BlackBerry browser.
I have already exhausted my options with hours on the phone with tech support at Phone company.
I am hoping I can get some help without having to wipe my phone completely or having to send it into the phone company.
In addition, they will give me a loaner which so far I'm told all their stores only have z10 and no Z30s to give me while my Z30 will be in for repairs.
Any useful advice would be appreciated. Please read the above in its entirety before responding so you will know what I have already done.
Thanks in advance.

Photoshop.com is gone. If you had photos stored there, you should have received a series of emails about their being moved to Revel. You can't sign in because there's nothing to sign in to.

PocketMac for Blackberry Error

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