Pocketmac sync manager problems

I sync my blackberry 8830 (verizon) every morning with my macbook pro, and the three things I need to sync are my contacts, calendar, and tasks. The contacts and calendar sync fine, but when the tasks try to sync, the progress bar stops moving and the program is not able to sync my tasks. Does anybody know how to make it so that my tasks sync as well? Or is it a lost cause in terms of getting my task lists to sync?
Solved!
Go to Solution.

Yes, after much digging around I came across similar instructions and it really is hit or miss. I've uninstalled and reinstalled several times, taken out the phone battery and put it back in, all to realize this was taking up a lot of my time. I decided to just buy Missing Link, the software by Mark Space and it's $40 but my time is more valuable. I haven't had any problems so far and I'm running Leopard on my Mac. There are some known issues like the fields in the Address Book not transferring neatly but overall I'm satisfied.

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PocketMac Sync Manager Will Not Launch

Hi--
I have several times installed successfully the download for PocketMac for my Blackberry Storm on my Mac. When I click on the desktop icon to open the sync manager, I always receive this message: application PocketMac Sync Manager quit unexpectedly. I try relaunch several times and continue to receive this message.
Does anyone know how to resolve this issue so that I can launch PocketMac and begin my set up?
Thanks

Hello,
you are asking a question that concerns the Apple Mac world. I strongly advice you to post your question in the "Blackberry for Mac" board. You will find there many contributors who have the knowledge to answer you quickly.
To go there, you can go to the homepage of the current forum and look for the relevant section, or you can simply click here:
http://supportforums.blackberry.com/rim/board?board.id=blackberryformac
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Sync Manager Problem - doubling of mu

I am having a problem with Creative Sync Manager.
When I synchronize my music library and playlists from the comuter to the Zen Micro I get a doubling effect of music in the Zen Micro library and playlists.
The problem seems to go in both directions when I synchronize in both directions.
I find a similar problem if I drag and drop a playlist from the computer to Zen Micro or (vice versa.)
I'm not sure but it seems that when playlists and the music library are syncronised the transferred selections are assigned a transfer date and time. If this transfer date/time is different from the original transfer date/time, it appears that the softtware assumes that the selections are different!
Is there some way that I can make the drag & drop and Sync Manager work properly? (I am using Zen Micro Media Explorer 4.00.3)

Oh, Schamm! I've searched for days for a fix for this, and I was so excited when I found your solution. I found the file and changed it to "NO." But when I tried to run iSync, I got the same error. I tried deleting the file and restarting the computer to no avail. In fact, every time I go back to the com.apple.syncserver file, it seems to have reverted back to "YES."
I'm glad your solution has worked for some. I wish it had worked for me. I wouldn't know why, but maybe it's because I have an iMac and everyone else in the discussion has a MacBook? Ah well, I'm not quite ready to reinitialize my hard drive, but I suppose I'm at least looking at reinstalling Snow Leopard. That is unless someone has another suggestion, which I would certainly be willing to consider.

ZenCast and Sync Manager problem with 16GB

I want to use ZenCast to sync podcasts the new ZEN I got today as a present. However, after installing everything and downloading some podcasts, when I click 'Transfer', an error occurs:
Cannot complete operation: some of the components may not be installed correctly. Please reinstall the application.
After reinstalling, the same error occurs. Furthermore, looking in the settings of the program, it doesn't list my Zen at all in the Players tab, and the whole tab is greyed out for some reason.
Also, attempting to open Sync Manager gives the error that no player is connected.
I am using the latest versions of all of these programs, and my Zen is at firmware .20.02e. I am also running Windows Vista 32-bit.
Any help would be greatly appreciated.

Not sure if this helps, but:-
I just got an IPhone4 - Gave My IPhone3 to husband.
We ended up hsving to set up two login users on the PC (not sure how to do that) and then two seperate ITunes accounts, one for each of us.

Entourage 2008, PocketMac Sunc Manager and BB

I have gone and unchecked all the Reminder buttons in the Entourage Calendar. When I sync using PocketMac Sync Manager to my Blackberry 8830 all the Reminder check boxes get rechecked. When I look at the corresponding dates on my BB there are no reminders. I have Turn Off Office Reminders chosen.
I have done a BB -> Mac and the reminder check box is checked after the sync.
Any suggestions?

You already download the last upgrade that solve many problems with Mac?
If your answer is not, here is the link
Download updated drivers for PocketMac for BlackBerry
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

Error 3 - Skipping. Device not detected. Bold & PocketMac sync issue

I am having issues getting my MacBook to recognize my BB Bold when trying to sync with PocketMac Sync Manager. When connecting through a USB - the device is not detected and so a sync can not be performed.
Blackberry support have instructed me to install/uninstall drivers and pocketmac which I have done as instructed yet nothing is working.
PLEASE can anyone help with solving this??

This worked for me finally:
Mac needs to "detect" your BB
Go to the BB menu (general)
On the BB - go to Options
Then go to Memory
There are a number of settings here
Media Card = On
Encryption = None
MTP = ON
Mas Storage = On
Here's the ONE:
AUTO ENABLE MASS STORAGE MODE WHEN CONNECTED = YES
As soon as I did that - the next time I synched - the Mac "found" the BB and the BB PIN was there.
Synch for Contacts was very good.
Good Luck!

PocketMac Sync Problem

Why does PocketMac sync work fine with a direct cable connection, but when in the BlackBerry sync cradle/pod it only charges and PocketMac Sync doesn't work. PocketMac "Device Status" shows the connection has been made using the sync cradle/pod, but when you select anything to sync, they're all greyed out until the direct cable connection is made. We're only talking two contact points on the connection, whether direct or via the sync cradle, so it should work. Thanks for any insight.
LarryMcJ

Yes...but I found out from PocketMac this can't be used. It's a moot point now anyway as I finally had enough of PocketMac not working...for anything, and am now using the Blackerry Media Sync app (still beta) which does a great job. Maybe someday BlackBerry will release a true Desktop Manager, like the one for Windows, for us Mac users. Until then, I'll keep an old Windows laptop handy for no other purpose than the BBDTM.
LarryMcJ

Problems with Sync Manager &

I previously used Creative Sync manager to sync up my Outlook 2007 Calendar and Contacts from my Vista PC to my new Zen (6GB), which worked fine. However, I did notice that whenever I tried to check the Outlook Data on the Zen using the Zen Media Explorer's "Manage Organizer Data" option, I'd get an error message relating to the PIM manager and it would immediately close.
I therefore tonight chose the clean up tool to remove all my organizer data from the Zen - just in case the data was corrupt. That worked OK, but now whenever I try to run the Sync manager it pops open an error window titled CTSyncU which says "The RPC server is unavailable". If I OK that, the Sync manager shows it has compared files but there are no items Calendar or Contacts items found on my computer (which is rubbish!). The "Sync Now" button is also greyed out, so I can't sync my Outlook data to the Zen anymore. Grr!
Any suggestions

I got my hopes up when I saw someone had replied to this at last! No nickc7, I've I'd no response to this issue at all, and even though I since installed the latest version of Zen Media Explorer the problem is still there. Oddly, if I format my Zen it let's me sync my contacts first time, but after that any attempts to resync fail. Most frustrating! :angry:
Would be nice if someone from Creative would take the time to respond to this bug

Problems with Sync Manager app & ZEN 32GB pla

hi all.
I've just bought a 32GB Zen...nice player but already had to send one back that was DOA and now I have a problem I'd appreciate some help with.
Has anyone else had problems with the Sync Manager tool locking the Zen after manual syncs? Every time I use the sync manager with my Zen the sync appears to succeed but the Zen locks requiring a reset and then proceeds to rebuild the content incorrectly.
Is it possible to make ZENCast Organiser sync podcasts directly to an SD card rather than the ZEN Player?
Hopefully I'll get a little more response this time round...
btw I'm running a 32GB ZEN player with a 2GB microSD card loaded into a Sandisk SD adaptor on Win XP SP2.
Thanks in advance.

I got my hopes up when I saw someone had replied to this at last! No nickc7, I've I'd no response to this issue at all, and even though I since installed the latest version of Zen Media Explorer the problem is still there. Oddly, if I format my Zen it let's me sync my contacts first time, but after that any attempts to resync fail. Most frustrating! :angry:
Would be nice if someone from Creative would take the time to respond to this bug

Creative Sync Manager weird bug (featur

Hi,
I'm a new Zen Touch 20GB owner although I've been an avid 3G iPod owner before it died on me some time ago. Anyway, I love my new Zen Touch for what it worth but if only if the bundled software would perform better. Well, first of all, I find Creative MediaSource Organizer to be quite a decent audio player despite the weird 4-panes navigation scheme. I have no problem with it yet though.
However, the accompanying sync plugin/module for my Zen Touch is very disappointing.
Before I start ranting, here are some details:
Mp3 Player:
Zen Touch 20GB
Date of purchase: 0/2/2005
Firmware: 2.0.05 (PlayForSure)
Creative MediaSource:
Version 3.30.2 with updated driver for PlayForSure-enabled Zen Touch
Now back to the issue. First, it takes more than 0 seconds to initialise. Loading a big chunk of drivers for all MP3 players Creative have ever produced or what? Second, it doesn't have an option to delete files in my zen player which are not in my PC library. Third, it REFUSES TO REPLACE MP3 files that are already in the player eventhough the files are listed before the syncing procedure. You see, I edit ID3 tags of my music collection all the time so it is natural for me to have my modified ID3 tags to reflect on the files on my Zen Touch as well. OK sure, when I fire up the sync manager, it manages to detect that I have all these files with updated ID3 tags needed to be copied over to my Zen Touch but why in the name of creativity wouldn't it copy the files just like it should do? The files are already in my Zen Touch? Just replace them! I know what I want to do so just replace them! Or at least give me the "Do you want to replace the files?" box with "Yes" or "No" button. Why do I have to go into the directory structure of my zen player and delete the files manually in order to get the latest files copied over?
I hope this issue is fixed soon. Don't give me those "download the freeware NomadSync etc" advices. Why bother releasing the bundled software if it cannot do such a simple job of replacing files already in the player.
p/s: I read the "read before you post" post and I already did some searches in the forum for previously posted posts on the issue above but it seems that I'm the first one to discover it. Or maybe everyone else just doesn't care and decided to suck it up?Message Edited by anatilmizun on -09-2005 02:57 AM

well, I don't mind having to use other program for not-so-common jobs, but this is about replacing/overwriting files that are already in the player. I did mention that the sync manager is smart enough to make a list of files that it thinks should be synced to my zen touch but why won't it copy the files over? Isn't it weird if you sit and think about it's Isn't the real purpose of sync manager to copy files from PC to Zen or vice versa so that both places have the exact set of files? So what if the destination already has the files? The files are different, as detected by sync manager, so it should just overwrite them. It is the basic job the Sync Manager is supposed to do, isn't it's Why should I use another program?
It's like sync manager saying "hey, I think the files X, Y and Z in your MP3 player are outdated so I am going to sync them. WHoaaaa! There are already X, Y and Z in your MP3 player so I'm going to leave them alone" Sense any weirdness or craziness about this hypotethic monologue?Message Edited by anatilmizun on -0-2005 0:09 AM

FIREFOX 35.0 'NEW' SYNC: I'm already signed-in to Sync but when I click on FF Sync/"Manage" in 'Options' I receive a message that my password is incorrect. Why?

Hi Mozilla support,
My query is twofold but interrelated ... and sorry for the protracted dialogue, in advance :)
(1) Regarding my Sync "Password" + (2) Strange issue in Options/'Sync'/"Manage
Set out below is my 'issue'.
Perhaps you can clarify what is going on here for me and help me to stop this strange occurrence.
I've used firefox since 3.5 and love it.
I now have Firefox 35 on Windows 8 (64-bit) with the 'new' Sync successfully set-up on a newish HP Desktop computer (Envy 23).
While my 'issue' doesn't cause a huge problem, it IS a source of unnecessary frustration & confusion.
If possible I'd like to eliminate that unnecessary stress and enjoy using FF again.
Additionally, I thought this peculiar 'issue' may be an indication of something else amiss in my FF Sync or my FF settings.
Here is the scenario:-
At the moment, I'm signed in to Firefox "Sync" and it IS definitely syncing successfully - the 'circular arrows' spin around & tell me when it was last synced, so I know that's okay.
However, after the last update (to 35.0), I had to "reconnect" sync because it has "disconnected" .
I had terrible trouble signing back in, even though I was using the exact same password I had been using prior to the update.
After several failed attempts to sign in and FF repeatedly telling me I was using the 'incorrect' password, I closed the browser down & restarting FF 35.
FF had somehow 'signed me in' automatically - with the same password I thought was correct or not, I don't know.
Anyway, after all the trouble signing-in I not only felt dubious that all the data WAS syncing, I wanted to take a closer look.
But also I needed to check which password was being used for Sync, when FF signed me in (after the update & restart).
To double-check sync was working properly, I went into - "Options"/Firefox Sync/"Manage" - and was told that I needed to (quote): "Sign in, Continue to Firefox Sync".
I thought it was strange as only a couple of minutes before that, FF had already signed me in & sync seemed to be working. (the circular arrows were spinning)
Not knowing what was going on, I did as suggested by FF and entered my User-name & Password (for a second time).
I was then informed my password was 'incorrect' (please see uploaded/attached image).
I found this odd, considering this 'message' came up even though FF itself had signed me in to Sync after the update to 35 & restart of the browser.
What is confusing to me is the mixed-messages I'm receiving from FF.
FF must have signed me in to Sync using the very same Password that I've used since the 'new' sync was set-up & had been using for some time, but was now informing me in - 'Options/Sync/"Manage" - that the password was incorrect.
Although I am, at this moment, signed in to sync & it is working, I'm utterly confused as to what is or isn't the correct Password.
*If it can be avoided, I don't want to change it because I've saved it in so many places in PC, for future reference.*
Can I 're-save' the same password for Sync again, so that I can be sure that it's correct?
Also, for me, this strange behaviour by FF sync is an unnecessary source of angst and would love you to tell me what is going on or how to fix it please?

# Yes, if you go to accounts.firefox.org, sign out, you will now be signed out.
# Sign back in, and you will be asked to save the password you entered.
# This will save the password and autocomplete if you have this option turned on.
I am not exactly sure why the menu did not detect the password change or if it was stored incorrectly after you changed it? But after storing the correct password you can manage any duplicate passwords in the password manager.[[Password manager - Remember, delete and change saved passwords in Firefox]]

I'm trying to add my Linux netbook to my sync account but both my windows computers will not show the "Add Device" button in any of the sync management screens

I'm trying a new Linux build on a net book that I use for playing with non windows OS. In the process of setting up the fresh OS install I wanted in get my Firefox account set up to that I didn't have to spend lots of time working on that one thing. I'm no stranger to the browser sync and have attached several of my computers and tablets with a number of different OS to the account with little trouble including the Firefox of the previous Linux build that was on the net book. The problem now is that on both of my to main computers, a windows 7 desktop and a windows 8.1 tablet, both running the latest Firefox, I am unable to find the "add device" button in any of the sync management screens. This includes the browsers built in options screen as well as the Firefox manage account page. The first gives me options for disconnecting the account, going to the manage screen, several check boxes for what can be synced, and the device name. The manage screen, after logging in, only give me options for signing out, changing password, and deleting the account. Any help figuring out why the add device button seem to be missing from both these devices would be greatly appreciated.

Please check your Firefox Installation's version. (can be found by clicking the main menu, either clicking or hovering over the help button, and then clicking about firefox in the sub menu). depending on how long ago you set up sync you may still be using the older sync version. firefox 29 introduced a new (and might i add far less tedious) sync version. see [[How to update to the new Firefox Sync|this Mozilla support article]] for information on upgrading your sync to the new version.

Zen Sync Manager doesn't work with Windows 7

I have a Zen 6GB MP3 player, firmware version .2.03_0.03.0.
I recently upgraded my computer from Windows Vista to Windows 7. Sync Manager (looks like version 6.4.8.0, dated 7/7/2007) worked fine with Vista, and it even worked for a few days after I upgraded, but now it does not recognize that there is a player connected.
Zen Media Explorer still works, so I can drag and drop audio files to the Zen, but this is a bit of a pain. More importantly, I need to find a way to sync organizer (Outlook) data.
I have tried running Sync Manager in various compatibility modes (Vista, XP SP3, XP SP2), but it still will not recognize the player. From something I read in another post in this forum, I'm wondering if I need to uninstall Sync Manager and reinstall it in a compatibility mode? All my other applications work fine with Win 7, so I'm not that familiar with how to use compatibility mode properly.
Thanks!

I tried every which way to solve this problem, and in the end contacted Ctreati've tech support. They advised the following:
"Please be advised that, currently, we do not have Creative Media Explorer (Sync Manager) and firmware updates available for ZEN on Windows 7 OS.
Creative is working constantly on updates for Windows 7 users who are using Creative products. These updates will be deli'vered from time to time on our website. We encourage you to often visit our support site, http://support.creative.com/ and forum page, http://forums.creative.com/ for product updates and announcements."
Frustrating; it looks like a matter of waiting ...

Error in sync Manager since installing B1 PL19

Hi,
since I installed Pl19 for B1, i get this problem in Syncmanager
when the application loads, I get a popup saying
"The procedure entry point MiniDumpWriteDump could not be located in the dynamic link library dbghelp.dll"
also in the log window of sync Manager I then see
"Object reference not set to an instance of an object" and if I click "Try Connection" I get this error (along with the original popup)
SBO Error #127: - The specified procedure could not be found.
Event log shows this information for that error:
SBO Error #127: - The specified procedure could not be found.
   at NetPoint.SynchSBO.Synch.SetCompany()
   at NetPoint.SynchSBO.Synch.get_SBOCompany()
   at NetPoint.SynchSBO.Synch.get_Plugins()
   at NetPoint.SynchSBO.Synch..ctor(Company company, SecurityTicket ticket, ArrayList plugins, Int32 pricinginterval)
   at NetPoint.SynchService.NPSynchService.CycleTimer_Tick(Object sender, ElapsedEventArgs e)
All of the settings for sync are now blank
I have tried this on two machines, and the result is the same, reinstallation of Netpoint sync manager did not change the situation.
The odd thing is that I did a full sync immediatley after upgrading to PL19 and it worked just fine, however the server then was rebooted and since then, I have this problem. DI API has been updated using the version supplied in the PL19 upgrade package.
Netpoint version is 5.9.6, Running on Windows Server 2000 SP4.
Message was edited by:
        Stephen Byrne

Hi Shawn,
Thanks for the information.
Regarding your points
-I originally went with the Synch Manager installed on my SAP Server. However this caused issues with a 3rd party addon (called Amodat) so I moved Netpoint Sync manager to another server, where it worked happily (with the DIAPI installed)
-Since the upgrade to PL19 the problems occurred, specifically when I rebooted the server two days after the upgrade, presumably at this point something got re/un registered and this caused problems.
-The PL19 DIAPI installation, (which also coincidentally killed my Amodat and required me to delete the 680318 folders from my temp directories, there is a sdn note about it somewhere) is, I am sure, the cause of the problem but then again I have removed it fully and installed ONLY the 2004 DIAPI and still I get no joy.
-The regsvr32 test on the SAPbobsCOM dll was used just to verify that the DLL was not being properly registered on the server, other than that I have used the installer to install/remove it at all times.
-My initial concern was that something had changed in the DIAPI for PL19 and that (forward compatibility aside, it doesn't always work!) the Interop dll that shipped with the Netpoint Sync was going to need updating.
-However since I did manage to get the sync Manager running on another machine since I think this is probably an issue for SAP SDK/B1 Support and not Netpoint directly.
Phew. I guess what I'm saying is, I was just hoping that someone elese had the same problem and a handy solution already, I will continue to chase this via normal support channels from a B1 perspective.
So thanks a million to everyone for all your help so far, if you come across anything please post it up here!

Creative Sync Manager:---- CRAS

The Creative Sync Manager crashes every time I plug in my Zen Micro (vers. ..0) with the message "Creative Sync Manager has encountered a problem".
I have:
WindowsXP SP2 all patches to date.
Zen Micro FW Vers. ..0
Installed Zen Micro Driver 2.0 and ZenCast (which includes Sync Manager vers. 6.4.6)
Please do not suggest I update firmware. I really don't want firmware 2.x.
Does anyone have any suggestions? It just doesn't seem right that the Sync Manager should CRASH when a Zen Micro is plugged in, no matter what the firmware version.
Thanks,
Unit_

Same problem here.
Zen Vision M:30gb XP Pro laptop and Vista Desktop both do the same thing. Very frustrating, and making me feel foolish for not buying an iPod - I'm sorry but its true. I wasted 2 hours trying to get this to work yesterday, and even when it works, the podcasting implementation is poor. If they get this fixed, and then make it better, I may stay loyal but its not looking likely just now!
Great player... better than an iPod in my view... but horribly let down by the software.

Pocketmac sync manager problems

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