Pocketmac Sync Problems

About a week ago, pocketmac pretty suddenly started failing to sync my contacts and calendar and such to my Pearl. it crashes a lot, often before it can start, but always before it can finish, mainly after it says it's done with calendar (but calendar nonetheless doesn't sync). When I try to sync contacts and calendar, it seems to try. It checks with me whether to go ahead and remove things from the device, but it's never anything I set it to do, which is odd.
I don't really know what's wrong, but the cable must be sound, because it's able to sync emails I sent from the phone to the sent folder on my mac. At one time I tested the demo of missing sync, which didn't seem to work either. I don't know if that means anything.
I've tried the remedies listed online, but, needless to say, they did not do the trick. I guess that I would have to pay Blackberry for tech support, which is unfortunate.Does anyone have any idea

It might be helpful to know what steps that have been tried and how they were accomplished. Especially since there a lot of great members on here who may have the answer you are looking for.

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PocketMac Sync Problem

Why does PocketMac sync work fine with a direct cable connection, but when in the BlackBerry sync cradle/pod it only charges and PocketMac Sync doesn't work. PocketMac "Device Status" shows the connection has been made using the sync cradle/pod, but when you select anything to sync, they're all greyed out until the direct cable connection is made. We're only talking two contact points on the connection, whether direct or via the sync cradle, so it should work. Thanks for any insight.
LarryMcJ

Yes...but I found out from PocketMac this can't be used. It's a moot point now anyway as I finally had enough of PocketMac not working...for anything, and am now using the Blackerry Media Sync app (still beta) which does a great job. Maybe someday BlackBerry will release a true Desktop Manager, like the one for Windows, for us Mac users. Until then, I'll keep an old Windows laptop handy for no other purpose than the BBDTM.
LarryMcJ

Pocketmac - sync problem - gets "hung" during calendar sync

I have a Pearl and have downloaded the pocketmac. When syncing it seems to get hung during the calendar sync potion. No error messages - it just gets hung up and doesn't seem to go any further. Any help would be appreciated. Thx!

Hi and Welcome to the Forums!
FYI -- to keep from confusing folks, would you mind marking your duplicate post as solved? Thanks.
BB/MAC integration is a very specialized area...and has an entire section of this site just for that:
http://supportforums.blackberry.com/rim/board?board.id=blackberryformac
I suggest that you dig around in there for ideas...plus, we will have this moved there since that's the best place for you to find the right experts.
Cheers!
Message Edited by sdgardne on 09-13-2009 03:03 PM
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I have set up my new iPad 2 on my windowsn 7 computer, but experienced syncing problems from the start. It seems that it doesn't recognize the iPad, although it appears in iTunes.It only gives set up as new or restore options.

I have set up my new iPad 2 on my computer (Windows 7), but experienced syncing problems from the start. It seems that although my iPad is regognized in iTunes as it appears there, it only gives met the options to set up as a new iPad or restore from the backup, no synching options. What do I do?

File>Devices>Transfer Purchases will transfer the itunes purchases to your ocmputer.
You should sync your ipod to your computer regularly.

'Source play' and 'audio-video sync' problems with PE8 on fast WIN7 64 bit computer

I am transferring Hi8 videos, about 2 hours long, to my WIN7 64 bit computer with PE8. [Dell Mobile Precision M4400 Computer Workstation (Intel Core 2 Duo T9900 500GB/4GB); NVIDIA Quadro FX 770M, 512MB] I seem to have several problems:
First, after importing the file (.avi), I get a message about ‘dropped frames.’
Secondly, when I try to play the video in the source monitor, the audio plays but the video doesn’t; it only shows the first frame [this is after waiting until the video is ?recognized? ] I can use the shift-arrow key and see that the video is there.
Thirdly, I can play the .avi file in other players, e.g., avidemux or PE pro CS5 on another computer. There, I see that the audio and video are not in sync; the audio can be up to 300 ms ahead of the video (as determined using avidemux).
Questions:
1. Why doesn’t the source monitor play the video? Is this a problem with PE8 (latest update as of 3 March 2011) on aWIN7 64 bit computer (intel duo core. 3 GHz).
2. Is the audio-video sync problem the result of the ‘dropped frames?’ How can PE8 correct this? Avoid this? Or, is it coincidence?

"I think you're telling me you're using a backwards compatible Digital8 camcorder to capture your video as DV-AVIs. Is that right?" YES
"Are you using Premiere Elements to do this capturing?" YES, AS ABOVE PE8
"Go to the File menu and select Properties. It should show a standard DV codec being used for your video and audio."
WMP v12 is dumb. Under properties, media, it says 'video.' However, avidemux gave me the information state above: video -- Codec 4CC: dvsd, frame rate: 29.971 fps; audio -- codec: PCM, channels: Stereo, frequency: 48 kHz.
So, back to the Questions:
1. Why doesn’t the source monitor play the video? Is this a problem with PE8 (latest update as of 3 March 2011) on aWIN7 64 bit computer (intel duo core. 3 GHz).
2. Is the audio-video sync problem the result of the ‘dropped frames?’ How can PE8 correct this? Avoid this? Or, is it coincidence?

Owning 2 iphones with one Apple account has = Sync Problems.

Owning 2 iphones with one Apple account has = Sync Problems. iTunes is thinking my old iphone 4 is the same phone as my iphone 5C. When I plugged in my iphone 5C it auto synced my 5C to iTunes and it wiped my 5C and restored it to the same content as is on my iPhone 4. This is a big problem since my 5 year old has been using the iPhone 4. It's all Mickey Mouse and Backyardigans. (Total photo/app/contacts loss)
I was able to update the 5C and restore from a 3 month old backup that is actually the content from the 5C but now when I plug in my 5C it wants to "setup as new phone" or "restore from backup" What's going on? I'm afraid to choose either option.
How can I get iTunes to see these devices as 2 and not one?
Can I use my Apple ID on both phones still or is this the problem?

They were both displaying the same name in iTunes. I changed the name of the iPhone 4 before the 5C was plugged in but it still went ahead with syncing it to the 4's data.

Outlook 2003 + iPhone calendar sync problem solved

Here is how I solved my sync problem. Seems a lot of people have the same problem here with Outlook sync suddenly not working after it worked fine for a long time.
I've had Outlook 2003 calendar sync with my iPhone for a few month without any problem, but a few days ago the sync suddenly stopped without any error message. iTunes Diagnostic found no problem and I followed all the steps that Apple outlines to fix the problem but nothing worked (TS2776).
As Apple asked to, I created a new user account on my Windows machine and setup a few test calendar entries to sync with my iPhone. That all worked fine.
So I did what Apple doesn't tell you, and I copied my original Outlook Data file (.PST) over to my new user account and tried to sync that one. Now this didn't work. So I knew the problem lies somewhere in my PST file.
I have then tried to create a new one from scratch in my original Windows account, and copy all the data over. Again, it didn't work. So I emptied the file again, and copied all my calendar entries over to the new PST file in batches (first 10, then another 10, etc).
What I found at the end is that one single calendar entry I created a few days ago caused my sync to stop working. Once I removed this entry, everything worked fine again. Don't ask me what was wrong with it (I made a backup just in case Apple wants to see it), but now everything works again.
If you want to save some time to find which one it is, you may start deleting entries that you created just recently before it stopped working.
Hope that helps.

Hi im having the same problem. I use outlook 2003 on windows xp and until recently my sync (using usb) was working fine. Now it would seem that calendar items are no longer syncing. can you give any further details of the calendar entry which was causing your problem? im wondering if it was added on a certain date perhaps.
I am running the inbox repair tool to see if my pst file has any problems but would appreciate any other help in the mean time.
Cheers

How can I sync my IPOD Nano 4 to iTunes on my PC? I've already tried the sync button on iTunes and it says it is synced. I've also tried the 5 steps recommended by Apple to fix sync problems with no luck.

How can I sync my ipod nano 4 to iTunes on my PC? I've tried the sync botton on iTunes and the 5 steps recommended by Apple to correct sync problems with no luck.

How is your iPod configured to sync content from your iTunes library? Any error messages during the sync process?
You may want to reset warnings on the device by right->clicking on it under Devices and choosing Reset Warnings. Then resync the iPod to see if any alerts appear.
Is this the same computer you normally sync the Nano with?
B-rock

How to stop the spinning ball/pizza that is stalling repairs to project on imovie 09? on macosx10.5.8 using iomega and superspeed ext h.d. as storage for the events and projects archive of a wedding video that has had audio sync problems on all share form

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ICal Print List Hang / Font Issue / Sync Problems...

Okay, here's a couple issues all wrapped up into one thread/post - reason is cause I suspect they may all be tied together somehow, but am not sure.
Sync Problems...
Regarding the Syncing problems, you can find an ongoing thread about @ http://forums.markspace.com/viewtopic.php?t=1632
In short, some of us are having issues with events syncing to our Palm to the wrong timezone, causing them to be an hour off (usually within the new & old DST date change). Yes, all the usual fixes have been tried - pls read the thread noting "adairnet" and ymatto" postings.
Also, in addition to this time issue, I have iCal events that I've deleted in iCal still show up on the Palm after one-way syncing!
Print List Hang...
Every week I print a "list" of events from a certain calendar. The past couple weeks I noticed some lines in the notes field printing on top of each other. Twas odd indeed, but I hadn't had the time to look into the reason. Then this week I was going thru my usual printing proceedure and now iCal locks up, hangs up, crashes, forcing me to force-quit the program. It's usually after I extend the dates beyond 2 or 3 days, but I've not been able to find a consistency. I've redone events thinking they were corrupt with no success.
Font Problems...
After the Print List issue above, I opened my Console program to see if it was reporting anything. At first it indicated that it could not find Helvetica Neue and would substitute it for Helvetica. This put me in touch with some font corruption - so I got rid of those bad fonts and activated Helvetica Neue which got rid of that message. But made me wonder if there are more font problems causing the print hanging & syncing problems. I have FontAgent Pro and do have some font issues that I'm trying to work out.
But the Console is displaying another string of messages every time the Print List proceedure hangs up which I cannot figure out...
2007-04-24 16:24:54.151 iCal[28975] NSATSGlyphStorage inconsistency. Cannot find run storage for character range {138 67} for CTRun 0xDBE87D0. Ignoring the run...
2007-04-24 16:24:55.175 iCal[28975] -[NSMutableStringProxyForMutableAttributedString replaceOccurrencesOfString:withString:options:range:] called with out-of-bounds range. For apps linked on Tiger this will raise an exception. For earlier apps it will produce this one-time warning and continue with existing behavior (which is undefined).
2007-04-24 16:24:55.176 iCal[28975] * NSThread: ignoring exception '* -[NSMutableStringProxyForMutableAttributedString replaceOccurrencesOfString:withString:options:range:]: Range or index out of bounds' that raised during delayed perform of target 0xdde58d0 and selector 'renderPreview'
So, all of this is causing me to wonder if the iCal or SyncServices database is corrupt. Is there a way to dig into the iCal db and check for corruption &/or fix it?
Or does anybody have any further suggestions on any of these issues?
thanx.jason.

RedKamel,
The SyncServices folder should be avoided like "a swarm of bees". This article discusses some of the issues that can arise when the SyncServices folder is deleted or modified:
http://docs.info.apple.com/article.html?artnum=301920
Data loss and Data corruption can result from deleting or modifying the SyncServices folder, and that data loss or corruption can be propogated to devices, .Mac, and other applications that sync with SyncServices.
If you have isolated an issue with the other steps in your post, I would recomend speaking with AppleCare before removing that folder.
Hope this helps,
Nathan C.

Ipod syncing problems...?

Im having several ipod syncing problems. I have an Ipod touch, 4th gen with the standard USB cable that comes with to charge it and sync it with. Today, i plugged it into my computer like normal to sync some new songs onto it from itunes. But, it started acting up. First, it kept syncing on and off, and the sync sound wouldnt stop- it wouldnt stay synced. then, later, when it finally did, not long after it said "this device does not support charging," and itunes didnt recognize my ipod anymore, so i couldnt sync my songs. is there any way i can fix this? thanks in advance.

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

IPhone Sync Problems with VISTA After iTunes Upgrade to 7.4

Upon upgrading to iTunes 7.4 I was unable to sync my Outlook calendar or contacts to the iPhone. Called Apple Support that they seemed to know nothing about this problem general problem despite all of the discussions on this and many other tech. boards.
After being told remove and reinstall iTunes and Outlook, set-up a new user account, etc... (none of which worked) I finally concluded that perhaps the .pst file being used by outlook was simply incompatible with iTunes for some reason (e.g. unsupported recurring calendar items).
SOLUTION: Create a new outlook .pst data file. Once created, open up that new file along with the defective .pst file. Then, simply change the view of calendars and contacts in your old calendar such that you can see all of the items in a list. Highlight the items you want to keep and simply click-and-drag them to the nes .pst file. This solves all of the sync. problems I had post-7.4 upgrade. It takes less than 3 minutes to complete this painless fix.
This was so annoying for me that I'd be happy to help someone complete this simple task if they need help. < Edited by Host, for your protection, no personal information please. >

Then it would appear to be an issue with your router. What router? Model? Is the firmware up to date?

My iPhone 5 is not being recognized by my iMac. All my other devices, including iPod and iPad are recognized with no sync problems. I've tried every approach with online help as well as an Apple advisor by phone. Help?

My iPhone 5 is not being recognized by my iMac. All my other devices, including iPod and iPad are recognized with no sync problems. I've tried every approach with online help as well as an Apple advisor by phone. Help? Any other suggestions other than going to an Apple Store?

Back to life**
Oh I know there are many other vocabulary mistakes but never mind them I was just too excited when I wrote all of that while typing very quickly
P.S: if you have any question then ask and please do tell me if it works or not with u but I'm definitely sure it'll work so tell me this and we'll get excited together
Also if you have an experience to share then do share it as well please.
Peace

Sync problem - earlier today I updated both iTunes and my iPod Touch. Since then, I have tried syncing the two. The iPod Touch claims that there is no music on the iPod, however, when I connect it to my computer it says my full library is on there.

Sync problem - earlier today I updated both iTunes and my iPod Touch. Since then, I have tried syncing the two. The iPod Touch claims that there is no music on the iPod, however, when I connect it to my computer it says my full library is on there. At present, I am unable to listen to songs on the iPod when not connected to the computer. What can I do to fix this?
Thanks for any help!

- Have you reset your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next would be to backup your iPod and then restore you iPod from backup via iTunes.

Ipod sync problems ipod 2.2.1 touch OS10.6.8 itunes 10.6.1 The photos sync but the calendars and contents will not. I keep getting this error message... «iTunes could not sync information to the iPod «name of iPod» because a sync session could not be sta

ipod sync problems
ipod 2.2.1 touch OS10.6.8 itunes 10.6.1
The photos sync but the calendars and contents will not. I keep getting this error message...
«iTunes could not sync information to the iPod «name of iPod» because a sync session could not be started.»

Greetings,
See this post: https://discussions.apple.com/message/12799057#12799057
Cheers.

Pocketmac Sync Problems

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