Podcast- cover shows BROKEN CHAIN

Typical, the only podcast I want to subscribe too has a broken chain as cover and will not allow me to download. No trouble with any other site. I have latest quick time etc.
Help...

The server that hosts that podcast may be down or busy. Try waiting a day or so before subscribing again.
If you still can't play the podcast, you can have the Podcast reviewed. To submit a request to have this podcast reviewed, follow these steps:
1) On the iTunes Store, navigate to the podcast you're experiencing the issue with.
2) Click the Report a Concern link in the upper-righter corner of the podcast's page.
3) From the drop-down menu, select "Difficulty playing episode".
4) Enter your email address and any additional comments you have.
5) Click Submit.
Good luck! =)

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ITunes showing broken chain link image instead of feed or iTunes tag image.

URL for Podcast page in iTunes:
http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=328268718
URL for Feedburner feed that iTunes is pointing to:
http://feeds.feedburner.com/vntruecast
URL for original feed that Feedburner is pointing to:
http://veracitynation.com/category/truecast/feed
URL for iTunes image tag href:
http://veracitynation.files.wordpress.com/2010/01/vntc_aai.jpg
Hello,
I am the owner of this podcast & I have been experiencing issues with trying to get iTunes to show my new site image. Originaly the feed was using a generic Wordpress image for the podcast's page and for the podcast's image in the store. Ever since I have changed images by first changing the feed image, the generic Wordprss image still shows for the podcast's store image and the podcast's page image changed to a large white background with a chain having a broken link in the middle of it.
I assumed that this meant the url for the new image was corrupt or something was wrong w/ the XML code, so I imediately switched back to the previous Wordpress image & configuration. This did not fix the problem, so I went in and then changed it back to the new one and tested the url for the feed image tag and the itunes image tag. Both urls for both tags bring all browsers to the image at that location. I then went ahead & started checking the XML code against all the validators out there, and the feed's code was passing all of them with NO mention of any issues regarding the image tags (this includes validation tests against the original feed at Wordpress.com). I know the feed is still working in iTunes because iTunes shows changes to other components to the feed like episode descriptions, new episodes & etc..
I also know that the image is fine, because I attached it to the ID3 tag for the most recent episode, (19), and the coverflow, plus the podcast thumnail view both show the image perfectly.
I have also compared my tags w/ the tags of other podcasters I know whose images are working properly in iTunes.
I feel I have done everything in my power to verify that all of my settings are configured correctly at this point. Unless there is something I have missed that you can point me too, can you please take a look at your end to see if there is anything corrupted in iTunes regarding my podcast that is preventing image updates to occur according to specs?
Please help as soon as possible because this issue has been occuring for the past 4 days with no end in sight. As a result of this issue, people who are seeing my podcast's page are going to be under the impression that it is broken and no longer working for them to subscribe to.
Thanks for your time,
John D'Agnese
Message was edited by: Veracity Nation

Hi,
I'm having a similar or near problem with the service under:
http://phobos.apple.com/WebObjects/MZStoreServices.woa/
Actually, we are using the services for search and lookup, respectively:
http://ax.phobos.apple.com.edgesuite.net/WebObjects/MZStoreServices.woa/wa/wsSea rch?
http://ax.phobos.apple.com/WebObjects/MZStoreServices.woa/wa/wsSearch?
http://ax.phobos.apple.com.edgesuite.net/WebObjects/MZStoreServices.woa/wa/wsLoo kup?id=
http://ax.phobos.apple.com/WebObjects/MZStoreServices.woa/wa/wsLookup?id=
But, we didn't found any forum or other questin repository about the API.
Trancing the routes for DNS, the host and WebObjects server responds fine. But, the service package http://ax.phobos.apple.com/WebObjects/MZStoreServices.woa/* is so much instable. Sometimes, this responds normally, but often it's not working well.
The problem was detected in Feb 4, but maybe its started in Feb 3.
Can anybody help me or can redirect me for the correct forum to discuss this issue?
Thanks a lot for this forum entry,
And Past

ITunes Store graphics showing up only as broken chain.

All of the graphics on my iTunes Store are showing up as broken chains and the buttons (Subscribe, Buy Now, etc.) are red "x"s. I installed the new iTunes, thinking this was the problem, but it still isn't showing up as anything.

You need to go to your software update and update to the latest version of Quicktime. I had the same issue and once I updated to the latest version of Quicktime, the graphics all showed up again and it worked fine.

Why doesn't my podcast cover art show in store but appears in iTunes library after I subscribe?

My podcast cover art is not showing up in the iTunes store: https://itunes.apple.com/us/podcast/liberation-radio/id591038133
As soon as I subscribe via iTunes on my computer and look at the podcast in the Library, the cover art is there. I can't figure out what's wrong. The image is 1400x1400. The original feed submitted to iTunes is here: http://feeds.feedburner.com/LiberationRadio
Can anyone assist? Thanks in advance!

Great, that explains it. We had moved the image to a new URL and actually updated the original feed that we input into Feedburner with that URL ... but we also had Feedburner Smartcast turned on which creates its own iTunes tags and overrides any that may already be in the feed, and the image URL in Smartcast there was the old one.
In any case, we not only updated Feedcast Smartcast with the correct image URL, but we also put a copy of the image at the old URL so that even the URL presently used by iTunes should work.
Any idea how long it takes for the store to update the cover art? Anything we can do to expedite it?
Thanks!

"Broken chain link" icon appears when trying iTunes store

It's really slow going trying to reach the store right now. When I do, I get all these broken chain link icons in place of pictures. Also, my podcasts are loading in a lightning-fast 45 minutes each. This is a fairly new developement, it's been about a week now. I can't find much helpful info around the forums so far. Anyone?
-Seth

I have a few questions since most likely we will have to figure this out on our own. I have this problem occur a few times in a day however it is random.
My system:
Vista Ultimate 32bit
Antivirus: Kaspersky Internet Security 8.0
Web browswer: Exporer 8.0.6
Video Card: Nvidia GeForce 9600GT
Ram: 4GB
Genius Settings: off
Itunes View: Cover Flow
Keyboard / Mouse: Logitech bluetooth MX5500
I have also experienced very sluggish performance with itunes store browsing/serach and have yet to figure that out. It started with Itunes 7
If we can find a common issue we may be able to figure this out as a group.

Podcast Cover Image & Recent Podcasts Not Appearing

I know this question has been asked before, but I can't seem to get the Podcast Cover Image to appear on my client's iTunes podcast page both within iTunes and on Apple's iTunes website. When I'm subscribed to it, it does show up. What am I doing wrong?
Additionally I'm having a problem with my last 3 podcasts not appearing, and I can't figure out what happened there.
Below are links to the page on Apple site and the feed I'm using, but please let me know if I need to provide more. Any help would be greatly appreciated!
https://itunes.apple.com/podcast/living-grace-lutheran-church/id348311926?mt=2
feed://livinggraceomaha.org/lg-sermonpodcasts.xml

Your feed is OK, except that most of your episodes do not have 'guid' tags, and your enclosure tags are missing the 'length' attribute which should show the file size in bytes. Neither of these is serious and they would not cause a problem.
The Store does go through slow patches sometimes: there have been numerous occasions when people have complained about not seeing updates for two or three weeks, and I'm afraid that you've probably just hit one of these. There isn't really anything you can do about it. You could try emailing them at podcasts 'at' apple.com, but frankly you are likely to get a form answer telling you how to add episodes (which you already know). I'm afraid that it's just a question of waiting.

My podcast cover art image has been replaced by the Wordpress bluberry thumbnail in iTunes? Can anyone please help tell me what to do? I made a cover art to the right spec and added it to my podcast episodes in my iTunes library

The cover art does not show on My iTunes library even when I'm playing it. The cover art does not show in Word press either when you open it on a laptop. But I think I used a feed burner for the podcast and that's why the word press done now has come up. My question is that iTunes have Successfully I did my podcast however my son now is not my heart and I need to change that. Can anybody here please help me? I think it has something to do with the feed burner or potentially the way I have uploaded. I uploaded the podcast directly into WordPress I did not use any other hosting sites like libsyn.

Giansh2006 wrote:
I don't quite understand why you have asked me about why I'm keeping my URL secret?
It's only that I'm not clear why you are reluctant to post it. If you have a podcast in the iTunes Store then it's there for the world to see - they might search on its subject or title, for example, even if they don't actually know about it from you. If you look at other posts in this forum you will see that usually people post their URLs and then I can examine the feed and hopefully find out from that what the problem is. Without this information no-one can give you anything more than wild guesses.
If you are still reluctant to post the details and want to have a bash at diagnosing the problem yourself you may find my web pages helpful:
How do I make a podcast?
how to diagnose a podcast feed
Why don't my podcast episodes show the podcast image?

I Tunes Store "Broken Chain" Icons

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When I go to the I-Tunes Music store all of the pictures show a Broken Chain picture. I have completely removed I-Tunes from my windows XP Pro based machine and reloaded it. No help. Any suggestions
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The iTune Store is not available in certain countries.
Check what you can buy from link below.
http://support.apple.com/kb/TS3599

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I am trying to burn a slideshow on iDVD. It appears to burn properly but then when I try to play the disc, a broken chain appears. What does this mean? How do I resolve? Thanks for any help.

After it burned, the broken chain logo appeared where the slide show was supposed to be on my computer screen. And then when I took the disc out and re-inserted it and tried to play the DVD on my computer, the broken chain logo appeared again in the place where the slide show was supposed to be. I have burned other slide shows and this has never happened before. Thanks for any advice.. HELP!!!

Podcast cover art doesn't sync. Stuck at an old cover art. Help PLZZZZ?

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iTunes is looking for a feed at http://feeds.feedburner.com/RogueArrowPodcast . The reason this does not work is that the media file URLs are feedproxy ones which do not end with an extension, e.g. .mp3, so iTunes doesn't recognize them as media files and does not display the episodes. You need to provide a direct URL to the media files.
As to the other feed, the image URL leads to a Photobucket web page hosting the image. This obviously won't work and you need to provide a direct link to the image. The actual URL is
http://i714.photobucket.com/albums/ww146/amazingbass/Podcasts/RogueArrowiTunes.p ng
However the image is 1024 x 1024 - it must be 1400 x 1400 (and less than 500kB which it is at the moment).
If you submit this feed it will end up as an entirely separate podcast, entitled 'Autologicool Test Feed'. You need to correct the image and then substitute the code in the original feed from which the Feedburner feed is drawn.

Full image links working but showing broken in dreamweaver?

All my images were displayed as relative links and worked perfectly on local host and displayed correctly on dreamweaver design view, but I wanted to change them to full links before I go live.
So I changed all the urls (using find and display) and now even though all the images work fine on localhost, on the actual dreamweave desgin view many of the images are shown as broken rather than the actual image. I cannot understand why.
Code for image that shows broken rather than image in design view:
<img src="http://localhost/mysite/images/img.jpg" alt="alt text" width="196" height="156" class="imgRight" />
Code that displays fine in design view:
<img src="http://localhost/mysite/images/img2.jpg" alt="alt text" width="182" height="133" class="imgRight" />
Is there something I am missing, am I not linking to the image correctly when I use the full url, if so why would some show and others not and all be fine on localhost testing?
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Hello,
I have attempted to load the images based on the instructions provided on the Oracle site (On Windows XP).
According to the instructions:
Once you complete the standard install, you need to perform the following steps to complete the upgrade:
1. Connect to SQL*Plus as SYS
2. @APEX_HOME/apex/apxldimg.sql APEX_HOME
My steps were: CMD --> sqlplus /nolog --> conn sys/[password] as sysdba;
Then, I ran the above script and receive the following error:
declare
ERROR at line 1:
ORA-22288: file or LOB operation FILEOPEN failed
The system cannot find the path specified.
ORA-06512: at "SYS.DBMS_LOB", line 523
ORA-06512: at "SYS.XMLTYPE", line 287
ORA-06512: at line 15
For: 2. @APEX_HOME/apex/apxldimg.sql APEX_HOME
I had entered:
@C:\apex\apxldimg.sql apex
Any suggestions?

I have a 5th gen ipod and recently all of my video podcasts stopped showing up in my ipod. They still show up and play in itunes, just not in my video podcast list on my ipod. All of the podcasts are Quicktime Large.

I have a 5th gen ipod and recently all of my video podcasts stopped showing up in my ipod. They still show up and play in itunes, just not in my video podcast list on my ipod. All of the podcasts are Quicktime Large. For some reason my ipod has stopped supporting Quicktime Large. Now I've had to redownload every video podcast as Quicktime Small.
Anyone have any ideas whether this is from the the software version 1.3 and if they'll fix it in the next update?

I'm having same problem, but QT Small videos are also not getting synced.

Podcast cover must be at least 1400x1400... submission is not working !

Hi !
I'm trying to submit the following podcast, but I always got the error message starting by "Podcast cover must be at least 1400x1400"... > http://www.play3-live.com/podcasts/rss.xml
Please help !

If there is an error such as wrong picture size or a problem with the media files I would expect you to get an error message fairly quickly. If the submission is accepted you should get an email acknowledging it.
After that the podcast has to be assessed, which requires human intervention, and there is no fixed time for this to happen - it presumably depends on how busy they are at the time. Probably two weeks at the least, but it can be more.
Once accepted you will get an email giving you the URL of the iTunes Store page.

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This is a big awkward computer locked to my desk. I would rather not unlock it and then carry it through a shopping center to the Genius Bar if i can avoid oit.
When I installed iTunes 11.1, I discovered that Ihad to resubscribe to virtually all of the podcasts that I had previously been subscribed to. That was a surprise.

Hello Achates:
I did not read the rather long post. If you wish to reinstall OS X 10.4, use your software install DVD. Backup is essential. To minimize your risk, I would use an archive and install:
http://docs.info.apple.com/article.html?artnum=107120
In that way, you will have a fresh copy of OS X and your current settings will be preserved.
Incidentally, I do not agree that the printer problem is best solved by reinstalling OS X. I have had HP printers for sometime and, on one occasion, had difficulty after an upgrade. HP technical support walked me through uninstalling all traces of the HP driver and then reinstalling.
Barry

Latest ep of my podcast doesn't show in iTunes. Subscribers CAN download it. Podcast page shows 'Total: 3 items' but lists only items 2 and 3. RSS feed is validated and fine.

Latest ep of my podcast doesn't show in iTunes store. Subscribers CAN download it. Podcast page shows 'Total: 3 items' but lists only items 2 and 3. RSS feed is validated and fine. How do I get iTunes to display it?

I've used Feedburner many times and never had such a problem. I am a bit confused, forgive me if I ask for questions already answerd. Have you tried updating the podcast in someone elses copy of iTunes? My guess is that the file is bad since it is working in other programs but not iTunes. I would try making a new .mp4 file and podcasting it and seeing if that works.
Good luck!
~Ben

Podcast- cover shows BROKEN CHAIN

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