Podcast Error-Can't "Purchase"
So, I'm an avid podcast listener for several different areas and with the new installment of itunes now when clicking on the "free" tab where it would start download it no longer does anything. The most I can get out of my clicking is if I click too much it starts playing a clip of it. Please help. I need my fix.
If you ever get a receipt from them, they give you links in the email receipt to report problems. I also believe in iTunes under the help menu (or Store...forget what menus they have as I am at work) there is a menu item to report a problem.
Similar Messages
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Itunes error can't purchase anymore cause of Itunes purchasing bug. help
Hey guys
I have an Iphone 3G and I had (Currency app) installed version 1.0 and updated to 1.2 and it said "you must pay to upgrade to this pay accept. so I did but it was a free app and now my itunes is locked and I can't buy anymore cause it has a $0.00 charge it CAN'T charge $0 to my card so its stuck.
I don't think I can fix this it needs to be reset inside by apples tech support. Any idea how I can get hold of them. do they have a email address for errors?
Thanks for the help
SamIf you ever get a receipt from them, they give you links in the email receipt to report problems. I also believe in iTunes under the help menu (or Store...forget what menus they have as I am at work) there is a menu item to report a problem.
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Can't download new podcasts or recent book purchases in iTunes
I can't download new podcasts or recent book purchases in iTunes. I'm using iTunes 10.6.1 on a MacBook Pro running OS 10.7.4. This started a week ago. I unsubscribed and resubscribed to my podcasts (no luck). I whitelisted the possible sending domains from a whitepaper I found on this site (no luck). I haven't added any other software or made any other changes to my computer configuration.
I bought these books on my iPad and they aren't downloaded there either (previously had no problems buying and downloading books to both iPad and MacBook). Interestingly, I was also unable to download App updates on my computer via iTunes until just now, when they suddenly were successfully downloaded. I've been able to download App updates on both iPad and iPhone all along.Forgot to post the error message I've been getting when I open iTunes:
"There were problems downloading some purchased items.
For more information on the items that could not be downloaded, click below.
There was a problem downloading “The Blind Assassin / Margaret Atwood”. You do not have the privilege to make changes.
Please check that the connection to the network is active and try again.
There was a problem downloading “Journey Into Fear / Eric Ambler”. You do not have the privilege to make changes.
Please check that the connection to the network is active and try again." -
Any idea why I can't purchase stuff off either iTunes or AppStore? I am getting a message saying unknown error has occurred immediately I enter my password.
Brett,
Well done getting the wireless network secured.
You have to precede the (hex) password with a '$' in Mac OS, to tell the Internet Connect dialog box that you are keying a hex password (rather than ASCII). This is because the Mac has detected that the network is WEP protected, and leaves it to you to decide how you want to key the password.
As an alternative, in Internet Connect (or from the AirPort icon menu), you can elect to join an "Other" network. If you select your network again, it'll come up with "WEP Password" as the option of Wireless Security. You can change this to "WEP 40/128-bit hex" and then not have to precede your password with the '$'.
Alternatively, you could tell us the make and model of your wireless router and we can tell you how to set, and use an ASCII password. From your 10-character hex password, we can see that you're using 40/64-bit WEP. Non-Apple routers can be a bit fussy when using ASCII passwords with 40-bit WEP (don't worry, this is also true for Windows PC's using 40-bit WEP too), but we can talk you through it.
As a final alternative, as you have such a whizzy Mac, as long as your wireless router supports it, you could use WPA security, and never have to worry about ASCII / hex / '$', etc. Older Macs (particularly original AirPort cards - not AirPort Extreme - and OS9) were limited to 40-bit WEP. -
Can I transfer a book I have downloaded onto my Mac in error? I purchased a book meant for ipad only. Silly me. Could I for example transfer it to my wifes ipad - if so - where would I find it on my Mac.
Mac OS X 10.9 can read the book. Do you have that?
iOS will not run on MacBook Pros. -
I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase. I push redeem again and it has the same message and I cant download the movie. What can I do?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I purchased an iphone 3g that was to be open to any carrier, I went to restore it to my itunes account and get a 1015 error, can this be fixed. I am new to the iphone and like the product but cannot buy new. Please help. THANKS
You got ripped off. You bought a hacked/jailbroken phone. That's what error 1015 means. Return it and get your money back if possible and buy a phone from a legitimate source.
Discussing jailbroken / hacked phones is forbidden by the terms of service. Jailbreaking / hacking voids any warranty and forfeits your right to support here or from Apple. You can not get help here. -
i cant download points on whoshere .....how can i purchase ponts...........in purchasing time one error coming please contact i tune support .............please help me...............i have balance but i cant purchase ....what can i do for that...please h
Which country are you in, Indonesia or Australia ? You have to be in a country to use its store, and you can't use a credit card issued by a bank in a different country i.e. if you are in Indonesia then you can only use the Indonesian store and only use a credit card issued by an Indonesian bank.
For the message to contact iTunes Support, if you haven't already done so then you will need to do as the message says (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
I purchased a movie on my brand new iPad air 64g. I'm connected to a strong wi-fi but still I get that error can't download over cellular. I have plenty of space. What is wrong? So frustrated.
IIRC, you can only download a maximum file size of 100MB with cellular.
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If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be? I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.
If you haven't already contacted iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Can not purchase on iTunes. Have $ in account but getting errors. Appears trying to use credit card info and credit card processing down. please advise if I have a set up issue or if there is just a technical problem with iTunes store.
hmm i wonder if this is related to the paypal issue...
http://discussions.apple.com/message.jspa?messageID=2234044#2234044
L -
I can not purchase music on iTunes and nothing has changed with my computer. I get an error saying "The network connection was reset. Could not purchase." I do have internet conncection. How can I fix this? I am able to do anything iTunes except purchase. The only thing done recently was update iPhone and sync the phone. Help please
Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
i have apple id but in this week i see this error : you must verify your payment info befor you can make purchases. please help me. i have not credit card but i buying apps with gift card. please help me
Why do you keep making multiple posts with this issue? You have now posted it three times in the last hour and have two different people helping you in two different threads!
https://discussions.apple.com/message/18606895
https://discussions.apple.com/message/18606685
This is bad internet manners. -
HT2736 Can't purchase gems on clash of clans cause there's a error connecting, need help
Can't purchase gems on clash of clans cause there's a error connecting, need help
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I cant change payment details. I can't purchase anything. always says 5002 or temp error. Help! Itunes is as good as useless. I've deleted caches reinstalled itunes and followed all the web tips. Nothing works!!! Pls help.
Bump......
Nobody has any ideas?? Apple people??
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