Podcast feed not updating, Podcast feed not updating

Hi,
For a few months my podcast hasn't been updating on iTunes.  I can't re-submit the feed as it says it already exists. What do I do?
Thanks,
Mike

It's not really possible to comment unless you would like to publish the URLs of both your feed and the Store page - this latter can be found by control-clicking on the podcast image (or where it should be) - and choosing 'Copy link'.  Please include the http:// in both cases to make the links clickable.

Similar Messages

  • I'm new.  How do I update my feed after posting a new podcast?

    I'm sure this has been asked a bazillion times but i haven't found an answer.
    I just joined iTunes and received a confirmation email that my podcast feed has been accepted.  The email states,
    After adding a new episode, update your feed in the fastest possible manner with the ping service by visiting this URL:
    https://phobos.apple.com/WebObjects/MZFinance.woa/wa/pingPodcast?id=(ID REMOVED)
    But when I click the link it instead takes me to this link...
    http://itunes.apple.com/us/genre/ios/id36?mt=8&id=(IDREMOVED)
    And I cannot find any option to update my feed.  Please help and thanks!

    Once your feed has been accepted you are given the URL to the iTunes Store, which is presumably what the second link you have posted is.
    You don't have to interact with the Store any further. Just add a new episode to the podcast and re-upload the feed. Subscribers will see the new episode immediately, but it usually takes the Store a day or two, occasionally longer, to catch up.
    Incidentally I don't know where you saw the instruction to ping the Store, but that facility was removed over a year ago. (Not that it ever did much good anyway). The Store will update when it gets round to your feed.

  • Podcast feed in iTunes Store hasn't updated since January!

    Hi,
    Our podcast feed which we have been running for over a year now stopped updating in iTunes Store and is still showing the latest podcast as Jan 2013 even though we put out 3 new episodes a week. If you are subscribed it works but people keep reporting to us about the iTS being months behind and it is bothering my employer.
    Our server was running slow and I have since fixed the problem and it made no difference.
    I reported a problem with the feed in iTunes and it made no difference.
    I relocated the feed to another server using a different system and url which is much faster using 301 redirect and placed all files on a high speed cdn but this has made no difference either... Also updated images too.
    I reported the problem again to iTunes and nothing changed.
    Help I need to get this sorted as I don't know what else to do!!!!! We can't start a new one as we have too many subscribers.
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    Old feed URL (301 redirect): http://nexuschurch.com.au/podcast-feed/feed.php
    New feed URL: http://www.nexuschurch.com.au/podcast.rss
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    Your Store page lists 68 episodes running from 12 Jan 1012 to 19 Jan 2013. Clicking on the 'Subscribe' button brings up the feed at
    http://www.nexuschurch.com.au/podcasts.rss
    This feed has 15 episodes running from February 3 to 11 March this year. The old feed URL you give successfully redirects to the feed now in use in a browser, and evidently also when subscribing in iTunes; but it looks as if it is not working in the Store page. The correct method for redirecting a feed involves placing a special tag in the original feed and is outlined here:
    http://www.wilmut.webspace.virginmedia.com/notes/podcast.html#move
    According to Apple's own documentation a 301 redirect should work in the Store, but it looks as if for some reason it isn't.
    All I can suggest is that you place a copy of the feed at the old URL, adding the redirect link as described in my page, and remove the 301. This should move the Store to the present feed - it will probably take a couple of days or so to catch up.
    If for some reason you are unable to set up the feed at the old URL you can try emailing them at podcasts 'at' apple.com and asking them to move the Store - give them the Store page URL and both feed URLs.

  • ITunes not updating RSS feed.

    I am hoping someone will be able to help me figure this out:
    After a hiatus of several months, I have started releasing new podcast episodes. The last episode in the iTunes store directory was Nov. 14, 2012.
    In the last week I have released 2 new episodes, but since the content was time sensitive I backdated them. I changed the Nov. 14 podcast to July 20 and then added a September 15 and a February 22, 2013 episode.
    The changes show up through iTunes software, but not in the iTunes store. It still shows the last episode as being Nov. 14, 2012. It has been 4 going on 5 days without any changes.
    Also, iTunes is not displaying my podcast logo, even though I have uploaded a 1400 X 1400 jpeg.
    I have checked and the podcast feed validates without a problem.
    I am at a loss as to what to look for or try next. If anyone has any ideas I would be very appreciative for any advice.
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    http://www.speakeasytokyo.net/downtobusinessenglish.xml
    http://www.downtobusinessenglish.com
    Thank you.

    Hi Roger,
    I contacted Apple and received this confusing reply (cut and paste below). It is confusing on 2 counts; 1) My feed validates just fine and 2) within minutes of receiving it, iTunes updated my feed to show 2 missing episodes.
    Still, the artwork is not showing and I posted another (backdated) episode over a week ago and it still hasn't shown up in the store yet either.
    I am wondering if I should resubmit my feed as the Apple support email suggests but do not want to loose my current subscribers.
    Any thoughts?
    This is the email I received from Apple:
    Dear Malcolm,
    Welcome to iTunes Store Customer Support. My name is Abdul and I will be happy to assist you.
    I'm sorry to hear that you have been unable to get your podcast listed on the iTunes Store. Addressing your concern is important to me.
    Malcolm, it appears that your podcast's RSS feed is not validating. To help find the problem, you may want to use a feed validator, such as this one:
    http://www.feedvalidator.org
    You can get help with many specific issues, learn how to test a feed, and view a sample feed in the iTunes Making a Podcast page:
    http://www.apple.com/itunes/podcasts/specs.html
    If you can successfully subscribe to your podcast and listen to each of the episodes, try resubmitting the feed to the iTunes Store. If you receive a message that the feed has already been submitted, the iTunes Store is detecting that the podcast is a duplicate. Please follow these steps to resubmit the podcast:
    1) Change the title and link fields of your RSS feed to something other than what they are now.
    2) Resubmit the podcast feed via iTunes.
    3) Once you have successfully submitted the podcast, you can change the title and link fields back to what they were.
    If you're still having trouble, consider consulting the Apple Discussions forums, which have a wealth of information about specific issues. Click Producing Podcasts in the Pro Digital Production area of this page: http://discussions.apple.com
    I hope the above information will help you.
    If you have any further questions, feel free to contact us and we will be happy to assist you.
    Have a nice day!
    Sincerely,
    Abdul
    iTunes Store Customer Support

  • Bug:iTunes 7 stops updating podcasts that I do not want it to stop updating

    Some podcasts that I subscribe to are updated as often as every hour (for example, CNN's hourly update). I do not listen to the podcasts every hour, but always want the latest podcast there, or the podcast becomes useless. iTunes keeps deciding not to update those podcasts, and then I have to manually tell it to keep updating. There is no way to turn this off. Since I listen to a lot of podcasts of news shows and other content that is only useful to listen to soon after it was broadcast, this really degrades the usefulness of listening to podcasts in iTunes.
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    And you're sure no one in your household is downloading them?

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    Hi,
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    Thank you for the response, Roger!
    OK, that's how it is then.
    The iTunes podcasts settings should be reworded in that case because it suggest something different from what it does. And, of course, it would be ideal for Apple to make this more flexible and allow users to set up their podcast downloads in their way and not be so motherly (c'mon, Apple, your users are not as dumb as you think, and they have uncapped Internet connections these days anyway)...
    Btw., for anyone interested, this is external script I am using now:
    http://dougscripts.com/itunes/scripts/ss.php?sp=updateexpiredpodcasts
    Including the "cron job" setup here:
    http://dougscripts.com/itunes/2011/12/updated-update-expired-podcasts-v2-2-and-l aunchd-project/
    Cannot tell how well it works because I have just set it up, other members of the forum say it works for them...
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    Hi,
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    This is simply ridiculous, many of us have time sensitive content. I have never ever had troubles with updating ever. I work with over 6000 thousand podcasters and we have never seen the store take more than a hour to update.
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