Podcast folder is full of music

1) I My podcast folder is full of music I have purchased.  I have several songs with an,(!). When I search for them, they are in the podcast folder. (2)  I have 100's of duplicates.  I have tried to delete them manually. While deleting,  When propmted, I select to move them to the recycle bin.  They keep comming back without any interaction by me.  I also have 2-3 different librarys. I have 2 HDD that have the itunes media folder on it.
I am willing to pay for phone support, but I was advised Apple does not offer phone support for Itunes.  Is this true?          Itunes 11.0   Win 7 64bit
I attemptede to back up Itunes onto an external drive.  I drug the Itunes media folder to one of the drives. When I moved ir back I ended up with "A lot", of duplicates.  I purchased a dup program.  Not only did it remove duplicates, it removed a lot of songs.  There we ! on the songs I lost.
My itunes is a big mess.
In May they removed a brain tumor, which makes this more difficult. Every time I attempt to fix itunes, I make it worse.
I appreciate any and all help I can get.
SS

Easoest way is...
Quit iTunes.
Drag entire /Music/iTunes/ folder to the external.
Hold Option and launch iTunes.
Select Choose library.
Select the iTunes folder on the external.
Make sure the external is mounted and ready before launching iTunes.

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