Podcast Image Won't Update/Change

Recently I have been attempting to change podcast's logo. Despite the fact that I have pointed to it correctly and giving it a different file name, the old logo remains. I even overwrote the old logo for good measure, just in case.
I have also pinged the iTMS. Everything else works fine... but no logo update.
Here are the links:
http://feeds.feedburner.com/avg
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=116891255
Anyone have an idea?

I just want to give an update for anyone else who might be having podcast image problems.
I finally found that my image has been updated, after almost 3 weeks of changing it. I am not sure if this is what helped the problem... but I DID "report a problem" with my own podcast, stating that the logo was not updating. this may have gotten the iTunes editorial attention.

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Podcast info won't update

Hi There,
I know there are similar threads on this but I still couldn't find anything that sorted it. My information (ie the description and title) on my main podcast page in the itunes store won't update. I changed stuff on my host site over 24 hours ago and pinged it but it still won't update. This is my podcast:
http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=303956733
Any info on this would be great!
Thanks!
Robbie

Thanks for the response. So even if its been pinged it can still take more than 24 hours yeah?
Am I right in saying that info on my feed (like the description for the main page on itunes) can be changed at any point? You don't need to be approved again by itunes?? But then it just takes at least 24 hours for itunes to pick it up.

Pictures assigned to contaccts won't update/change

I recently changed the photos for my wife's contact in my iPhone. The new picture is there when you view her contact info, and even on my Mac's Address Book app. However, when I get a call from her, it still shows the old photo on my phone.
I'm running the latest versions of iOS 4, iTunes, and Snow Leopard.
Why is it not updating?

I just want to give an update for anyone else who might be having podcast image problems.
I finally found that my image has been updated, after almost 3 weeks of changing it. I am not sure if this is what helped the problem... but I DID "report a problem" with my own podcast, stating that the logo was not updating. this may have gotten the iTunes editorial attention.

Podcast Image is Not Updating for over Two Weeks

Hi. I use Wordpress - > Feedburner - > iTunes Store and my designated podcast image has not been updated in the Store for over two weeks. However I will note that on the Apple Podcast App, and in the iTunes Podcasting Section in my iTunes Library, the image updated almost immediately. It's only in the store that it's a problem, plus, that is the URL we use to share on Social Media. So it's code red!
I have been following all the threads, and understand that sometimes the store gets "stuck," but we are reaching hair-pulling-out-of-our-skulls mode, considering our large audience-base and the regularity with which we share the podcast on Social Media.
The outdated image, which iTunes Store is still displaying, does not exist anywhere on or offline at all. It is behaving as a ghost, not the scary kind the really f*cking annoying kind. I have no idea how in the world the store is still accessing it. It is 2014, and I simply cannot believe that Apple Technology would be this sluggish, and so I'm beginning to suspect I've messed something up somewhere, and really I'm at a loss and I can't keep telling my superiors that it's someone else's fault and HELP HELP HELP
anyway (clears throat)
Here is the wordpress RSS: http://stephenmansfield.tv/category/podcast/feed/
Here is the Feedburner RSS: http://feeds.feedburner.com/MansfieldPodcast
Here is the correct media URL I entered in "SmartCast -> Podcast Image Location" on Feedburner over two weeks ago:
http://stephenmansfield.tv/wp-content/uploads/smp-icon-2013-1400x1400.jpg
Here is our iTunes Podcast URL which is magically (read stupidly) displaying a non-existent jpg file as our image:
https://itunes.apple.com/us/podcast/stephen-mansfield-podcast/id433416409?mt=2
BLARGH!! Thanks!!
isaacdarnall.com
idintify media
ebooks | podcasting | music | photos

After over 8 weeks, I got my image updated. I don't know exactly what did it. First I followed Roger's advice and changing the file name to a name that had never been used before. The fact that I reset back to an earlier image, thus a file name that had already been used, maybe confused it a little bit. So I changed the file name and re-uploaded. I also compressed the file size down a notch to make it smaller.
Finally, I bugged Apple tech support on the phone to no end (sorry sir, we don't know how to fix this, sorry sir, we don't really understand podcasting) until they gave me this email adress, and there, they told me they reset the feed:
Podcasts at apple .com
It is 2014, and updating a dedicated Podcast image should not be this hard. They need to totally revamp their system. I think the more we complain about this on the forums, the quicker this will happen.
This is the only podcast directory that has this outdated problem. Unfortunately, it's also the most important podcast directory.
Apple Fail.

Muse, website won't update changes.

I''m using Muse to make a portfolio website by hosting with godaddy, uploading to FTP host and until now its been working very well. My Muse updated the other day and since then I have been unable to make changes to my website. I have even cleared my hosting folder and tried re-uploading the entire site multiple times. I have posted two images to show you what the website is currently looking like in the browser, and a screenshot of Muse and what is it now supposed to be looking like. The main difference is I have added another project to my page and actually activated the "soudspaceLA" links and moved it around. Everything works just fine in the browser preview through Muse, just does not upload correctly. What is going on?! My site is www.victoria-rice.com

Hi
Please have a look to this thread, and see if this helps
New muse won't update site

My podcast feed won't update on iTunes. Why? And what can I do to fix?

I do a weekly podcast and hasn't updated since Sept 21st for whatever reason. Even though the rss feed shows the new episode with the enclosure link, it's not updated on iTunes. I use libsyn.com to upload the audio files and then use the enclosure links they supply me with to put on a small blog post in blogger. I then send the blogger RSS feed to send to iTunes, which has worked for 31 episodes... until now, when I've tried to upload episode 32.
The blogger feed I use in feedburner is: http://muaythaiguypodcast.blogspot.com/feeds/posts/default?=rss
The feedburner feed I send to iTunes is: http://feeds.feedburner.com/lfqKK
I tried changing the feedburner feed, but that didn't do anything. I'm also in the process of redesigning my website using wordpress, and have thought about using powerpress to keep the podcast updated. Would that be a good idea?
Any help would be much appreciated, thanks in advance!

You have sent iTunes to the wrong feed URL. There is a feed at the URL you quote, but your iTunes Store page, which is at
https://itunes.apple.com/podcast/muay-thai-guy-podcast/id636798781
is looking for a feed at
http://feeds.feedburner.com/blogspot/lfqKK
There is no file at that address. So now you have painted yourself into a corner. I would guess that you aren't able to get a feed up at that Feedburner address? If you can, then you need to add the 'new-feed-url' tag to (or the original feed) as described here:
http://www.wilmut.webspace.virginmedia.com/notes/podcast.html#move
If you are unable to do that your only option (other than abandoning the podcast page and re-submitting as entirely new podcast) is to email Support at podcasts 'at' apple.com and ask them to change the Store to the correct URL - give them the URL of the Store page and both feed URLs. I can't guarantee they will do this, but it's quite possible and would solve your problem.
If you do have to resubmit, you will have to change the title slightly or you will be told the feed has already been submitted.

Enhanced podcasts, images do not update in separate window?

Hi all, when I watch an enhanced podcast, the images update in the itunes artwork window as they should,
but if I click on the window to display the images in a separate window the images do not update in the new window,
if I do this with a video podcast then it works just fine, the video plays in the separate window without any problems,
is this a bug, or is itunes not able to do this yet?
cheers, Rob

Hi Rob,
Did you ever figure this out? I posted two similar questions (with no replies) before seeing yours. If this feature does not exist, I am thinking that this is something that Apple needs to address in the next iTunes update. Since Apple is promoting enhanced podcasts, it is only reasonable that iTunes make them easy to watch.
iMac G5 Mac OS X (10.4.7)

It's been a week and my podcast image hasn't updated. How can I address this?

I've validated the feed, so I don't think the issue is in the HTML coding. I understand that iTunes "edge caches" images, but I'm not actually clear what that means. Is it normal for it to take more than week for iTunes to start displaying my podcast image?
Thanks for your help.

Thanks for the quick reply.
This is the first image I have posted.
The itunes store url is:
http://itunes.apple.com/us/podcast/metavores-quick-hits-slow/id527084676
and the feed url is:
http://metavore.libsyn.com/rss
Thank you again for your help.

Podcast episodes won't update in iTunes since July - Please help!

I've had a podcast posted in iTunes since May and everything has worked fine up until a month ago. It's showing that the last episode update was on 7/27, when we've posted three new videos since then. Subscribers do receive the new videos, but the "About" page is still missing episodes that were posted over a month ago.
We've changed nothing about the feed format, and all other podcast services are posting info correctly (ie., podcastpup, podcast alley, etc.). I've pinged the feed after every update and contacted tech support with no feedback. Any help would be greatly appreciated.
Podcast Name: Mo-Pod.com
iTunes ID: 154588017
Podcast feed: http://mo-pod.com/feed/mopodfeed.xml
Thanks!
Josh
PC Windows XP Pro

The first thing to check when having trouble is to validate your feed with the feed validator at http://www.feedvalidator.org . You have problems with the length of two of your entries. You (or your software) added the phrase " bytes" after the number for the size of the enclosure. Remove the space and the word bytes so there is just a number between the quotes, and try it again. Make sure you update the pubDate for the channel so that the iTunes server will re-process the feed. Good luck, hope this helps. Mike
My podcast: http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=81448992

Website won't update changes without clearing history/cache?

I am in charge of a construction project website that I update weekly for a local community. I make the updates and the files upload to the server correctly, but webpages' changes do not show up for me unless I clear my history, or put a "?" at the end of the url. This is fine for me to do this, but for visitors who bookmark my website and/or visit it frequently, I don't think it is realistic to have each visitor clear their history each week before visiting the website. What can I do so that they see the updates easily? Thank you for any suggestions.

If you want to prevent the files from being cached at all, you can add the following <meta> tags in the <head> of the page:
<meta http-equiv="Pragma" content="no-cache">
<meta http-equiv="Cache-control" content="no-cache">
<meta http-equiv="Expires" content="-1">
However, this won't necessarily affect the behaviour of proxy servers. Some ISPs use proxy servers to store web pages to speed up their delivery. If you're having to clear your cache each time, it could be a proxy server that's not being cleared on a regular basis.

My podcast description won't update.

Hi,
Around a year ago I created my podcast through podomatic:
podomatic profile page link: http://www.podomatic.com/profile/48389
itunes subscribe link: https://itunes.apple.com/nl/podcast/palooza-podcast/id775971126?l=en
I would like to update/edit my podcast page description and individual podcast description on itunes, due to some recent changes. I have edited the descriptions on podomatic, yet it will not show up on itunes.
Any help to resolve this porblem will be much appreciated.
thankyou
Cal Lewis

Your feed is at http://paloozapodcast001.podomatic.com/rss2.xml
As far as I can see the itunes subtitle and summary tags match what appears in the iTunes Store and when subscribing. What exactly is not appearing as you expect?

Master Page Bugs? Won't Update Changes or Apply New Page Correctly.

I've been working with master pages for our new project templates and have found what appears to be several big problems:
1. When I make changes in the Master Page (.htt file), none of those changes propogate to the topics that have been assigned this same Master Page. Shouldn't it do this?
2. As an alternative, I tried applying a Master Page to multiple topics in the Topic List pod. The first problem with that is that you cannot apply the existing Master Page. So, I had to create a fresh Master Page with my changes, then tried applying it. However, several problems occur. Firstly, none of the new Master Page formatting appears correctly. Secondly, for some reason it is duplicating breadcrumbs at the top of the page (each of the Master Pages, before and after only had one breadcrumb). It seems to have combined some of the formatting from both before and after Master pages.
I should also note that when I apply the Master Page with any changes to a new topic, it does work correctly.
I have read the documentation thoroughly and feel I am doing this correctly. The problem seems to be that the functionality doesn't work as promised. I see this as a grave problem. Our templates are likely to change with time, and I need the ability to apply changes en masse.
Does anyone know what might be the problem?

Hi there
First, you must understand that Master Pages are used in two completely different ways. Sounds like you are making changes to the Body Placeholder of the Master Page and expecting to see those changes influence the topics linked. Sorry, but that has never worked.
So here are the two ways Master Pages are designed to work in RoboHelp.
Method 1 - Used to infuence EXISTING content.
Perhaps you have created 1,000 topics and you now wish to add a Header, Footer or both to these existing topics. You define a Master Page and add a Header, Footer or both to the Master Page and You associate it with the topics. All those topics now have a Header and/or Footer. Any changes to the Header and/or Footer are populated across all linked topics.
Method 2 - Used to influence NEW content you create.
Perhaps you know that you will be creating many topics that should have the same look and feel. Maybe each of them begin with a table containing an image and some text. So you define a Master Page and configure the Body placeholder as you wish to see it. When you create new topics, you point to the Master Page so that as the topics are created, the Body content of the Master Page is populated into the topic as a starting off point. Once the topic has been initially created, changes to the Master Page ARE NOT reflected in the topics. This works identically to making a copy of a document. The copy looks identical to the original. And any changes to the original will never be copied over to the copy. Only NEW copies will receive the changes.
As far as the Breadcrumbs go, you likely have GLOBAL Breadcrumbs enabled in the Single Source Layout recipe. This means that every topic gets Breadcrumbs during the process of creating the output. If you are trying to employ SELECTIVE Breadcrumbs by adding the PlaceHolder to the Master Page, you need to disable the GLOBAL Breadcrumbs in order to prevent seeing double.
Hope this helps a bit... Rick

I had to change my FeedBurner links and now my podcasts won't update

I have six podcasts on iTunes right now. I recently had to change the Feed address on FeedBurner for four of them and now I don't know how to change the Feed that the podcasts update from. So I have four podcasts that won't update. Any idea how to change the source Feed of a podcast while still keeping the same iTunes everything.

Without more information one can only comment quite generally. The usual method is that people create the podcast in a program or online service, producing a feed which they then submit to Feedburner. From this, Feedburner creates its own version of the feed, adding some extra tags, and this is then submitted to the iTunes Store. As far as the Store is concerned the Feedburner feed is the podcast feed.
You can change the feed from which Feedburner works in Feedburner, but I can't advise on specifics - you would need to look in Feedburner's Help for that. Doing this doesn't affect the Feedburner feed as far as the Store is concerned.
If you want to move the Store to using a different Feedburner feed you need to follow the proces described here:
http://www.wilmut.webspace.virginmedia.com/notes/podcast.html#move
You do not need to do this if you are only changing the feed Feedburner works from.

Podcast metadata and show information just won't update

The metadata and show information for my current podcast simply won't update on iTunes. Information such as author, category, subtitle won't up and as of this week the number of included episodes won't change no matter what changes we make from within our Wordpress site or directly to our feed. Can anyone spot what we might be doing wrong? Has anyone encountered this issue before?
We've were new and noteworthy in Comedy for two months, which was great... but we're not actually that funny!
Thanks a lot!
Feed: http://oddpodcast.com/feed/podcast
iTunes: https://itunes.apple.com/gb/podcast/the-odditorium/id961676664?mt=2&ign-mpt=uo%3 D4

In fact the Store is using the feed at http://feeds.feedburner.com/oddpodcast/yItF
This matches what's in the Store and when subscribing - the main Description on the Store page is drawn fro the 'itunes:summary' tag and matches it. The same ten episodes which are in this feed appear in the Store. The feed at the URL you quote has one further episode, earlier than the others at January 23rd, so its not being in the Feedburner feed may be something to do with the Feedburner settings limiting the number of episodes. Otherwise the feeds seem to be identical (I haven't checked them in detail) and match what's in the Store.
If something isn't matching your expectations please describe exactly what it is.

IPhone library not updating changes after ios5 update.

I updated my iPhone4 to the new ios5 and now my music won't update changes I make. (For exampe: changed the name of the "artist" in the iphone library, added artwork, etc...). It says it "synced" but the changes aren't showing on the phone itself, just in the library when it is plugged into my computer. I set my music to be manually managed. Usually after making changes, the library would say "updating...this may take a few minutes" on the phone, but it is no longer doing that. Suggestions?

I found something that seemed to help
Go to Settings > Music, and turn off the "group by album artist" option. Once I did that, everything seemed to work fine. All the new music I added magically appeared in the "Artist" view inside the music app after that, and changes to tags actually apply now!

Podcast Image Won't Update/Change

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