Podcast Not Appearing?? Apple support no help!!

We have a radio program that has been featured as a podcast on itunes since Jan 2009. We had no problems with our podcast feed until the past two months when a new intern messed up the RSS feed. I corrected the mistakes, but our podcast feed never updated to reflect that it had been corrected. (It had stopped updating our feed). After a couple weeks of no updates, I contacted Apple support and they recommended I deleted and resubmit the feed.
I deleted the feed and once it was gone, I resubmitted it.
It has been two months and we still have not been posted to the itunes page. I have submitted a couple times over the past two months. We are not getting a 'duplicate feed' error -- just no feedback and no posting. I contacted itunes support and pretty much got the "check if your feed is valid" and "check to make sure you didn't get duplicate podcast message" form message, despite my ongoing communications with them.
I ran our feed through the validator and there are no issues AND this feed worked fine until our intern messed up the RSS code (now fixed).
Feed: http://radiogreenearth.org/blog/?feed=podcast
I've been searching itunes to see if we are there SOMEWHERE (no avail), but did see something odd -- our first podcast we posted from Nov 2009 shows up when you do a search for our show 'Radio Green Earth' but if you click on it, you get a message about that item not being available in the Itunes store. That is the only episode that appears during a search and our show's podcast w/ photo is not appearing at all.
Please help us out, we are all getting very frustrated.

Also, I have even tried a new cable and upgraded to a new USB 2.0 Card.

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