Podcast Publisher supported files problem

I recently used podcast publisher and podcast capture to make a podcast. When I try to import an MP3 to podcast publisher, the file format is not supported. Why is that?

I think Apple has re-done the Podcast suite as of late. It's now called Podcast Publisher. I also have Pocast Capture that allows me to capture on remote machines and submit the content – doing this however seems to work fine for submitting it, but the content never shows up on the nominated podcast in PodcastPublisher...

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Audio timing problems with publishing AVI files... Desperate for suggestions!...anyone?

I could really use someone's suggestions on how to troubleshoot this issue. Been working on this issue for 6 weeks, with no solution in sight.
I have created demonstration tutorials in Captivate 4, (purchased, not demo) and am using the text to speech (Kate's voice) as the audio. I am trying to get an AVI file as the final product, as I will be publishing this on YouTube.
When I publish the file as an AVI, the audio does not sync with the video. (The audio is slightly faster, so when I get to the 15th slide, the audio is ahead of the video.) However, when I publish to an SWF file, the audio syncs perfectly.
I had been working with Adobe Tech Support, and their feeling was that my file was corrupted. So I created a brand new file, new recordings, etc, even made this file shorter (3 minutes long), and I experienced the same problem. Deleted all non-used files. Working on the local drive, not on the network.
To troubleshoot this, we recently reformatted the hard drive on this machine, took every program off, defragmented, so the system is very lean and clean. We reinstalled Captivate and all the updates from the Adobe website links, in case our CD version of the app was corrupt.
Added more memory, so now we have 3 GIG of memory.
Running XP, the only installed programs are MS Office, Kasperski, and Captivate.
I restarted, and do not have any other program actively running (except Kasperski)
Does anyone have any experience with the same problem, or suggestions on what else I can do to fix this problem?
I will send you virtual Karma points if you can help me.
Thanks for reading this!

Hi again
Thanks for the Karma thought!
As an aside, I try to do all my banking at the First Universal Bank of Karma! W00T!
On the TTS bit I'd be totally shocked to discover it were a factor. This is because the only thing that happens with it (as near as I can tell) is that the text is converted to a WAV/MP3 file same as would occur by virtue of recording one using a microphone. So I figure a WAV is a WAV is a WAV.
Then again, I never claim to know it all about anything. Then again, I also think anyone that DOES claim to know all there is to know is either foolhardy or a pompous donkey.
Cheers and good luck! Rick
Click here for Adobe Authorized Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

Combine supported files... problem (Word 2007, Acrobat 9, Windows 7)

Windows 7; Word 2007; Acrobat Pro 9
Print > Adobe PDF within Word produces pdf file that faithfully reproduces the Word file (that is, this process works as expected).
RClick context menu 'Combine supported files in Acrobat' produces output characterized by incorrect letter spacing and incorrect typeface (font) output among other issues.
Various possible resolutions have been tried with no success (PDFMaker option changes, output resolution (dpi) changes and so forth).
The same results are obtained when using the combine feature from within Acrobat Pro.
Thanks for any and all help.

Footnotes in tables were the problem with my doc as well. I tried the option of saving the doc as a Word 2003 file, but it didn't help. I chatted with Adobe Customer Service and was provided this fix:
In Word 2007, click on the Acrobat ribbon
In the "Create Adobe PDF" panel, click on "Preferences"
In the "Settings" tab, under "Application Settings," UNCHECK the box next to "Enable Accessibility and Reflow with tagged Adobe PDF"
After that, I was able to create the PDF, and the table of contents and external hyperlinks all worked. The footnotes were no longer hyperlinked, but since they're on the same page as the items they're referencing, that's not really a problem. Cheers,
JG

Problems with installation of system and support files with Labview 5.1 on Windows NT.

I make installations disks with Labview 5.1 on Windows NT and I need to add some system files and other support files. When I'm in App Builder I choose them in "Add support files" and I mark their "custom directory destination" (c:\winnt\system32, c:\est\base) but, when I test the installation I see that files don't save in this directory, they save in 'C:\c\winnt\system32' and 'C:\c\est\base'. How can I solve this problem?

Jorge,
I know there were some problems with the LabVIEW 5.1 Application Builder that were fixed in the LabVIEW 5.1.1 Updater. I recommend you download that update to see if this fixes the problem. Also, double-check to make sure you have typed the file paths correctly. If you continue to have problems after installing the 5.1.1 updater, please let me know, and please attach your .bld file so I can examine it for any problems.
Thanks for your patience on this issue, and have a pleasant day.
Sincerely,
Darren Nattinger
Applications Engineer
National Instruments
Darren Nattinger, CLA
LabVIEW Artisan and Nugget Penman

I have a problem with my apple mobile device support file

Hey guys!
i'm really having a problem with my apple mobile device..
whenever i connect my cable to my computer WITHOUT the apple mobile device support file/program..my ITOUCH can sync and it WORKS!
but ITUNES doesnt sync in with my itouch because ITUNES doesn't work without the apple mobile device support program.. SO...
i reinstalled my ITUNES
i reinstalled my mobile device support file/program
i even changing it to AUTO (what they said about control panal, program, service, thingy)
I RESTARTED everything.. i think i did almost everything there is in apple support!
with NO LUCK! was it able to connect my computer.. UNLESS i take the apple mobile device support program OUT! @.@
i really need your help guys D:
P.S i dont have a Virus! i have a really good computer that is stable, so i'm certain i dont have a virus doing this.. but do you happened to know why it's causing this? Also how can i fix it?
BTW.. IT IS A CODE 52 i don't know what that means..
PLEASE AND THANKS YOU GUYS~ <3

All I can suggeset is:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Have you looked at the AMDS topic of:
iOS: Device not recognized in iTunes for Windows
Do you have han image capture programs linstalled like for a camers or scanner?

I recently upgraded to Lion and I had Adobe InDesign which is no longer supported. Problem is, I have several files I need but cannot open because it was PowerPC based. What do I need to do? Thanks in advance!

I recently upgraded to Lion and I had Adobe InDesign which is no longer supported. Problem is, I have several files I need but cannot open because it was PowerPC based. What do I need to do? Thanks in advance!

Assuming you registered your older version, you can retrieve the serial number by going to Adobe's site and go into your account. On this page, click the My products link in the right hand column of the first three. You'll be asked to enter your user account name and password. Once in, a list of all software you've purchased will be shown, along with their serial numbers.
That said, it really won't help you much. A PowerPC only version of InDesign means it's no newer than the original CS version, and won't be worth a cent towards an upgrade discount. To get CS6, you'd have to pay full price again.

Problems publishing executable files

I am using Captivate 5 on PC and am having some trouble publishing executable files. We have a 3 slide (about 4 min) project with screen capture, audio and closed captioning. We need executables for both PC and MAC platforms. Her's my problem(s).
For PC (.exe) I'm getting a message that tells me the icon (.ico) file isn't right. What size should it be and should it be a single icon or a multi-res icon bundle?
For MAC (.app) First, I can't add an Icon. Anyone know why this option becomes "greyed out"?
And while the file seems to publish OK, when I try to run it on a MAC, it tells me the file is damaged. I can't begin to figure our why as it publishes the proper folder and (seemingly) all the right files and subfolders.
I've looked everywhere (but here (until now)) and I'm out of ideas.
Any help would be appreciated.
Coach Z

I've had Windows executable icon production problems in the past as well. This just appeared in the Cp5.5 help - and it worked for me (finally!):
Custom Icon
You can customize the icon that is displayed for the executable file. Click Browse (...) to add a custom icon for your file. Ensure that the icon file has a .ico extension (on Windows)/.icns (for Mac).(Applies only for Windows) You can create a custom icon file using any software meant for that purpose. Ensure that the file you create contains seven images of the following dimensions:
256x256 32-bit color image
48x48 32-bit color image
48x48 8-bit color image
32x32 32-bit color image
32x32 8-bit color image
16x16 32-bit color image
16x16 8-bit color image
Then I used this: http://icofx.ro/ - a really slick icon creater/packager. (.ico files can be a compilation of images)
Hope this helps others.

Win98, 1.4.0_01: 'installation support file ... interface' problem

When installing Java 1.4.0_01 under Windows 98 through the self-extracting executable (both the international and non-international runtime environments, and the SDK) I get the following error message (soon after the splash screen appears; right after files are checked and unpacked):
'An installation support file could not be installed. Interfaz no registrada [Non registered interface?]'
Following the installation guide I went to InstalShield's support page and checklisted through article Q104985 without success (only thing I couldn't do was execute DCOMCNFG because of some issue regarding user level security but I don't expect the problem to lie there). JRE version 1.3.1_03 installs correctly, so I am not in a great hurry, since I don't expect to run state of the art programs in the Pentium 166 I am setting up, but it would be a relief if anyone could enlighten me about potential ways of solving the issue. Thank you.
Gonzalo Higuera.

I have solved the problem I asked about at the top of the thread, but not the way I would have liked to: my conclusion is that it was because of an unstable operating system installation, but that still leaves open the reasons why the installation failed (specially when the older version installed without problems) and whether there was any alternative to this extreme procedure.
The way I fought the problem was by doing a clean reinstallation (formatting the system and all). The reasons why I did this were twofold:
1.- I had just begun setting up the system, so starting from scratch was only mildly painfull.
2.- I had installed Internet Explorer 6 with the default options and that had brought Outlook Express into the system. Preferring other mail clients (and admittedly, somewhat scared by the security risks it might pose if it were to be used) I decided to uninstall it (after the problem with the JRE). Bad idea: after bootup there was a registry warning and a couple of blue screens and resets afterwards I found that half of the configuration had gone astray and that there were obvious malfunctions (for instance, the Explorer did not show any longer the directory tree although View->Explorer Bar->Folders was selected).
Gonzalo Higuera.
When reinstalling Windows 98 I decided to take the 'Personal' installation, as usual, but after seeing the behaviour of the system when uninstalling Outlook I decided to include it in the installation from the very beginning. Miraculous! A registry issue I had had while installing Windows dissappeared, when installing drivers it no longer defaulted to saying my CD-ROM was on some obscure folder in the hard drive, and some other minor issues dissappeared.
After that I installed some other software before attempting to try the 1.4.0_03 JRE, but I think I did it in the same order as with the prior installation, so it seems to me that the absence of Outlook Express (even if it is an optional element during the installation of Windows and of Internet Explorer updates) caused some inner misconfigurations which ended with the problem described at the beginning of the thread. Thus, I recommend the complete installation of the Internet Explorer + Outlook Express bundle, even if it is not going to be used. I doubt that their presence is necessary for the proper functioning of other applications, but my experience has taught me that the faulty installation procedure of these products can have fatal consecuences on the stability of the system.

Every time I download anything I get an error message stating ...could not open ....dmg because it is either not a supported file type or the file has been damaged." What do I need to do to fix this problem?

For the last month or so, every time I download anything I get an error message stating "........could not open ...... .dmg because it is either not a supported file type or because the file has been damaged...." I do not know what to do to fix this issue. Any ideas?

hmmm.... try this
basic troubleshooting:
Repair Disk Permissions http://support.apple.com/kb/PH5821
Repair Disk http://support.apple.com/kb/ht1782
reset ACLs http://osxdaily.com/2011/11/15/repair-user-permissions-in-mac-os-x-lion/

Cap7: Problems with Publishing .mp4 file on Mac

Hello,
Using Captivate 7 for the Mac, i imported a Power Point PPTX file, added audio tracks to the slides, and then tried to Publish it for YouTube. It did not work. After trying many different ways to publish, I realize that the published .mp4 file is zero bytes every time. I have tried all formats for you tube, as well as strait mp4. Those don't work. Publishing to html5 format works OK.
Hardward: Mac Book Pro Mid-2011
Mac OS: Lion
App: Captivate 7.0.0.118, I also updated Adobe Media Encoder 6.0.2.81
Anyone have any ideas?
Thanks,
Jeff

Hi Jeff,
Instead of re-recording the audio, you can try export/Import of audio files from Library.
You can perform it in two different ways.
1. Select all the audio files from library, Export it in some location, Import it back in the new project, and assign it to the slides accordingly
Or
You can try opening the old project's library in the new project through 'External library' option and can drag and drop audio files accordingly.
Thanks,
Nimmy Sukumaran.

Problem to publish bqy file

I have Hyperion Intelligence designer 8.5 and Hyperion Performance Suite 8.5.
A few days ago, I moved most of my bqy files from my C drive to D drive. (My C drive is full.) Today I was trying to publish one bqy file from my D drive, I got an error message “unexpected end of part”. I tried one of my bqy file still in C drive, then that file was able to publish. So I copied the bqy file I need to publish from D drive to C drive and published again. However, I got the message “unexpected end of part”. I sent this file from my D drive to the other programmer; he was able to publish the same file.
Is anybody can let me know what’s going on? I need to publish bqy files regular from my D drive.
Thank you for your help.

So are you able to open these files via designer from your D and C drives?
try opening in designer ,save it again and then try publishing
I have not seen this before so just providing my thoughts.

Failed to import publish settings file in Azure Toolkit for Eclipse with Java downloaded from Azure Management Portal

I tried to deploy the Hello World JSP application to Azure from Eclipse following the instructions at http://msdn.microsoft.com/library/azure/hh690944%28VS.103%29.aspx. Got the following error when trying to import Publish Settings file downloaded from Azure
Management portal:
Importing MyMSDN.publishsettings file failed. Reason: failed to parse file. Ensure publish settings version is 1.0.
Could someone help me solve this problem? Thanks.

Hi huihuang,
It seems there is some issue with your publishsettings file, could you open this file and copy the content here? Or please have a look at this article:
http://gauravmantri.com/2012/09/14/about-windows-azure-publish-settings-file-and-how-to-create-your-own-publish-settings-file/ for more information about it.
Best Regards,
Jambor
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Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried

Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried the whole site again, and then tried publishing as a new site altogether. Thought I would then try to export as HTML in the hope of uploading the files via an FTP client and Muse crashes and locks up again. I am extremely stressed about this as I am in the last few days of of website I have been working on now with no issues since December. We are due to go live and my client needs to see it. I am desperate for an answer. It is not looking good. I am on an Apple Mac and have not had any isses publishing it for the last 6 months. Not very happy to say the least. Need desperate help.

Hi Zak, I got onto Adobe Customer Care Live Chat this morning and gave them the error message. After some trouble shooting with them it appears the older archived file of the site still publishes. I have now reverted back to the old file and copied and pasted out of the new file and from some ideas given to me by support I am now able to publish to Business Catalyst. It seems there was something corrupt within the new pages added yesterday. I have no idea if this would have still happened if I hadn't updated but I am glad it wasn't a Muse specific problem. I am loving using Muse and the support from Adobe has been excellent. Thanks everyone. By the way I do love the new version and apart from this hick up that lost me a few hours, aged me some more and gave me grey hair I really love Muse. Thanks again.

MS Word not listed in Acrobat 9 supported file type (Windows 7 64 + Office 2007)

Installation details:
Windows 7 64bit O/S
MS Office 2007
Acrobat 9 Professional
When attempting to create a PDF from multiple files or combine multiple files into one PDF (single or package/portfollio) Microsoft Word is not listed in the supported file type drop down menu. This means when I navigate to a folder containing *.doc files I cannot see them. I tried adding *.doc files via drag and drop but Acrobat listed red exclamation marks stating it could not convert that file type. MS Excel, Powerpoint and Publisher appear in the supported file type list.
I believe this may be a Windows 7 compatibility issue as the same problem occured when using Acrobat 8 Standard prior to installing Acrobat 9 Professional. MS Word files are supported when both Acrobat 8 & 9 are installed on a Windows XP system.
I can create a PDF of individual MS Word documents using the acrobat tab inside MS Word itself.
I have thousands of Word files I need to combine into PDF portfollios (packages in Acrobat 8 I believe).
My great appreciation if you can provide any help.
Regards
Sunny

Bill@VT wrote:
OK. Then do you mean the thumbnails in Windows Explorer? I don't have a solution for that, but there have been several posts about the issue.
Well, thumbnails in Explorer don't work either, but we're not concerned about it. The preview pane is what we're worried about. There is a button in the top-right that turns the pane on. Previewing in Outlook does not work either.
Sabian Zildjian wrote:
Check the value for AppID in this registry key:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{DC6EFB56-9CFA- 464D-8880-44885D7DC193}]
What do you have?
{534A1E02-D58F-44f0-B58B-36CBED287C7C}
DisplayName is set to "@C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\pdfprevhndlr.dll,-101".

Published wmv video problem

Hi All -
I'm trying to publish my first piece to a CD an am running
into some problems. I have movie files in .wmv format that, when
published, are only playing audio and the video is completely
absent. I've double-checked that the a7wmp32 file is in the root
file along with the .exe and the videos. The computers I'm running
them on have Windows Media Player installed.
Can anyone advise what I might check next? Thanks for any
help.

> "Well in that case you need to change your movie format,
because it relies
> on
> the Windows Media Player being installed - which is an
ActiveX component."
>
> I didn't realize that the Player was part of ActiveX. I
now suspect that
> my
> problem may be that the Windows Media Player has been
disabled for video
> on
> certain machines by our IT department. The published
video now works on
> some
> computers and not on others. If I was unable to get
Windows Media Player
> on
> all of our computers should I try to go to an MPEG2
format? Would that be
> next
> best?
You'd be back to the same issue - you need a player to play
the movies in
mpg 2 format. What player do you think you could get
installed?
I suspect the issues you have on individual machines are
missing CODECs.
What is the exact format of the video you have? I mean what
CODEC has been
used?
>
> "Did you make sure you checked the Copy Supporting Files
option when you
> published?"
>
> Yes, that was checked.
>
> "Did you place the video in a subfolder of the one that
contains the
> Authorware file you are editing?"
>
> I'm assuming that's what I should be doing - and no, I
didn't. I've moved
> them
> now. Is this is very important?
Well, the way it works usually is that you create a subfolder
for your
movies (or other external content) and that folder is placed
in a subfolder
of the Authorware file. Mostly this is a file management
thing - where
better to keep your assets than right there beside your
project? When you do
this, Authorware automatically creates an identical subfolder
when you
publish the Authorware file - provided you check to Copy
Supporting Files. I
would not **expect** anything to break if you do not do this,
but it is
normal practice and a fine habit to get into.
Steve
ACE - Adobe Community Expert, Authorware
My blog -
http://stevehoward.blogspot.com/
Authorware tips -
http://www.tomorrows-key.com

Podcast Publisher supported files problem

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